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Shopify Remote Customer Service Jobs in Butte, MT

Project Coordinator

Helena, MT · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

New

... services, customer success, and cross-marketing teams What You'll Need Minimum Qualifications ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Shopify Remote Customer Service information

See Butte, MT salary details

$9

$18

$26

How much do shopify remote customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shopify remote customer service in Butte, MT is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Shopify Remote Customer Service jobs in Butte, MT?

For Shopify Remote Customer Service jobs in Butte, MT, the most frequently searched job titles are:

What cities near Butte, MT are hiring for Shopify Remote Customer Service jobs?

Cities near Butte, MT with the most Shopify Remote Customer Service job openings:

Infographic showing various Shopify Remote Customer Service job openings in Butte, MT as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $37,949 per year, or $18.2 per hour.

Director, Airborne Law Enforcement Programs

L3HHCM20

Helena, MT • On-site, Remote

$146K - $271K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

Job Title: Principal, Sales/Account Management

Job Code: 43067

Job Location: Remote

Job Schedule: 9/80 Schedule (Off every other Friday)

Job Description:

Reporting to the Director of Domestic Sales, the Principal, Airborne Law Enforcement (ALE) serves as the capture lead for ALE follow on and new business opportunities with responsibility for meeting financial performance commitments regarding L3Harris' WESCAM MX series precision optical sensors and targeting systems business. This position requires the individual to be capable of handling a broad range of competing priorities on a daily basis. The Principal, Airborne Law Enforcement will be responsible for selling company products, systems and/or services, and managing opportunities in all stages of the sales pipeline. He/she will also be responsible for providing marketing intelligence, developing business cases for market penetration, and executing capture strategies that maintain incumbency on existing programs and win new business. In addition, he/she will conduct sales presentations and marketing activities including participation in tradeshows, conferences, and product demonstrations. 

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Essential Functions:

  • Meet or exceeds annual sales targets as part of the domestic team by directing activities in the field to achieve sales goals in line with company growth plans.
  • Travels to customer locations domestically and represents division at trade shows. Travel is expected 50% annually.
  • Generates and increases a robust pipeline of sales opportunities in allocated portfolio.
  • Responsible for capturing customer requirements to influence L3Harris WESCAM design solutions and successfully selling MX-Series products and service plans to customers.
  • Promotes current product capability and recommends the development of products or product enhancements expected to result in profitable business growth.
  • Responsible for developing strategy for key pursuits focused on Electro-Optical Infrared sensor growth.
  • Identifies customer growth opportunities through the capture of new or adjacent business opportunitie
  • Stays engaged with and communicates with Program Managers and In Service Account Managers (ISAMs) as they direct the execution of existing business to ensure we "keep it   sold" and position ourselves for follow-on business with existing customers
  • Responds to all customer Request for Quotations in a timely and efficient manner
  • Works towards resolution of customer issues and concerns.
  • Demonstrates ethical and professional behavior in accordance with company values.
  • All other assignments as required.

Required Qualifications:

  • Minimum of 15 years experience in ALE or equivalent market area, airworthiness qualification and procurement, an optical, mechanical and / or electrical environment - previous law enforcement, military or federal agency experience using EOIR systems preferred.
  • Education - must have a bachelor's degree with a minimum of 15 years of prior related experience or Graduate Degree with a minimum of 12 years prior related experience. 
  • 15+ years experience developing and executing strategies, working budgetary and capability requirements in a competitive USG and/or State environment.
  • United States Citizenship required.

Preferred Qualifications: 

  • Security clearance preferred.
  • Business Development and/or Sales Account Management experience within last 5 years preferred. 

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $146,000 - $271,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $126,500 - $235,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. 

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