Reach out to sellers hitting listing errors or order processing problems before they contact us ... Familiarity with Shopify, Square, or Lightspeed * Exposure to SQL, BI tools, or reading basic error ...
Reach out to sellers hitting listing errors or order processing problems before they contact us ... Familiarity with Shopify, Square, or Lightspeed * Exposure to SQL, BI tools, or reading basic error ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required) * Microsoft 365 (Excel. Outlook, Teams) * Order Management ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required) * Microsoft 365 (Excel. Outlook, Teams) * Order Management ...
Streamlining order fulfillment processes, including automated picking, packing, and shipping. * Utilizing Shopify's features for order management and fulfillment automation. * Potentially managing ...
Quick apply
Streamlining order fulfillment processes, including automated picking, packing, and shipping. * Utilizing Shopify's features for order management and fulfillment automation. * Potentially managing ...
Streamlining order fulfillment processes, including automated picking, packing, and shipping. * Utilizing Shopify's features for order management and fulfillment automation. * Potentially managing ...
Quick apply
Streamlining order fulfillment processes, including automated picking, packing, and shipping. * Utilizing Shopify's features for order management and fulfillment automation. * Potentially managing ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required) * Microsoft 365 (Excel. Outlook, Teams) * Order Management ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required) * Microsoft 365 (Excel. Outlook, Teams) * Order Management ...
Director of Channel Operations
Boca Raton, FL · On-site
$120 - $180/hr
* Own day-to-day operational management of the direct-to-consumer platform (e.g., Shopify), including site operations, order fulfillment, and returns processing. * Partner with customer service and ...
Director of Channel Operations
Boca Raton, FL · On-site
$120 - $180/hr
* Own day-to-day operational management of the direct-to-consumer platform (e.g., Shopify), including site operations, order fulfillment, and returns processing. * Partner with customer service and ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required). * Microsoft 365 (Excel, Outlook, Teams). * Order Management ...
Identify process improvement opportunities to enhance efficiency and the customer experience ... Shopify (desired but not required). * Microsoft 365 (Excel, Outlook, Teams). * Order Management ...
Customer Experience Specialist
Kissimmee, FL · On-site
$18 - $22/hr
Process returns, exchanges, and other order-related requests. * Maintain accurate inventory and communicate when products need to be restocked. * Update and manage orders within Shopify. * Ensure the ...
New
Customer Experience Specialist
Kissimmee, FL · On-site
$18 - $22/hr
Process returns, exchanges, and other order-related requests. * Maintain accurate inventory and communicate when products need to be restocked. * Update and manage orders within Shopify. * Ensure the ...
New
Understanding the sales enablement process, account management, order fulfillment, billing, and ... Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
Quick apply
Understanding the sales enablement process, account management, order fulfillment, billing, and ... Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
Ecommerce & Customer Support Assistant (On-Site)
Palm City, FL · On-site
$25 - $28/hr
... Order Processing * Create and manage wholesale sales orders in QuickBooks, including generating ... Experience working with Amazon Seller Central, Shopify, or other ecommerce platforms. * Experience ...
Quick apply
Ecommerce & Customer Support Assistant (On-Site)
Palm City, FL · On-site
$25 - $28/hr
... Order Processing * Create and manage wholesale sales orders in QuickBooks, including generating ... Experience working with Amazon Seller Central, Shopify, or other ecommerce platforms. * Experience ...
Lead QA Testing Coordinator
Miami, FL · On-site
$73/hr
Understanding the sales enablement process, account management, order fulfillment, billing, and ... Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
Quick apply
Lead QA Testing Coordinator
Miami, FL · On-site
$73/hr
Understanding the sales enablement process, account management, order fulfillment, billing, and ... Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
Ecommerce & Customer Support Assistant (On-Site)
Palm City, FL · On-site
$25 - $28/hr
... Order Processing • Create and manage wholesale sales orders in QuickBooks, including generating ... Preferred • Bachelor's degree. • Experience working with Amazon Seller Central, Shopify, or ...
Ecommerce & Customer Support Assistant (On-Site)
Palm City, FL · On-site
$25 - $28/hr
... Order Processing • Create and manage wholesale sales orders in QuickBooks, including generating ... Preferred • Bachelor's degree. • Experience working with Amazon Seller Central, Shopify, or ...
... Order Processing • Create and manage wholesale sales orders in QuickBooks, including generating ... Preferred • Bachelor's degree. • Experience working with Amazon Seller Central, Shopify, or ...
... Order Processing • Create and manage wholesale sales orders in QuickBooks, including generating ... Preferred • Bachelor's degree. • Experience working with Amazon Seller Central, Shopify, or ...
Operations Manager
Saint Petersburg, FL · On-site
$90K - $120K/yr
Reduce order errors, fulfillment delays, and response times through improved processes and ... Shopify, and HubSpot within 180 days Why You'll Love It Here At Filtrous, you're not inheriting a ...
Quick apply
Operations Manager
Saint Petersburg, FL · On-site
$90K - $120K/yr
Reduce order errors, fulfillment delays, and response times through improved processes and ... Shopify, and HubSpot within 180 days Why You'll Love It Here At Filtrous, you're not inheriting a ...
Marketing Manager (3739)
Vero Beach, FL · On-site
Trade Show Execution • Plan & execute trade shows, including logistics, juice orders, staffing ... Proficiency with e-commerce platforms (Shopify or similar), CRM tools like Zendesk, and Microsoft ...
Marketing Manager (3739)
Vero Beach, FL · On-site
Trade Show Execution • Plan & execute trade shows, including logistics, juice orders, staffing ... Proficiency with e-commerce platforms (Shopify or similar), CRM tools like Zendesk, and Microsoft ...
Be Seen First
Retail Consumer Electronics Sales/Buyer
Melbourne, FL · On-site
$15 - $17/hr
Pick, pack, and ship online orders (eBay and Shopify) accurately * Match items to orders and check ... testing process (data wiping, iCloud removal, Windows and MacOS) * Comfortable in a fast paced ...
Quick apply
Be Seen First
Retail Consumer Electronics Sales/Buyer
Melbourne, FL · On-site
$15 - $17/hr
Pick, pack, and ship online orders (eBay and Shopify) accurately * Match items to orders and check ... testing process (data wiping, iCloud removal, Windows and MacOS) * Comfortable in a fast paced ...
Be Seen First
Retail Consumer Electronics Sales/Buyer
Melbourne, FL · On-site
$15 - $17/hr
Pick, pack, and ship online orders (eBay and Shopify) accurately * Match items to orders and check ... testing process (data wiping, iCloud removal, Windows and MacOS) * Comfortable in a fast paced ...
Quick apply
Be Seen First
Retail Consumer Electronics Sales/Buyer
Melbourne, FL · On-site
$15 - $17/hr
Pick, pack, and ship online orders (eBay and Shopify) accurately * Match items to orders and check ... testing process (data wiping, iCloud removal, Windows and MacOS) * Comfortable in a fast paced ...
e-Commerce Coordinator
Hialeah, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
e-Commerce Coordinator
Hialeah, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
e-Commerce Coordinator
Miami, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
e-Commerce Coordinator
Miami, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
e-Commerce Coordinator
Miami, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
e-Commerce Coordinator
Miami, FL · On-site
$53K - $55K/yr
We are currently in the process of opening new distribution sites throughout Florida. It is our ... Manage and optimize sales performance across multiple B2C and B2B channels, including Shopify ...
Shopify Order Processing information
What is Shopify order processing?
What are the key skills and qualifications needed to thrive as a Shopify order processing specialist, and why are they important?
What are some common challenges faced in a Shopify order processing role, and how can they be managed effectively?
What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?
| Aspect | Shopify Order Processing | Shopify Customer Service Representative |
|---|---|---|
| Primary Responsibilities | Fulfilling orders, managing inventory, processing payments | Assisting customers, handling inquiries, resolving issues |
| Required Skills | Order management, attention to detail, basic e-commerce knowledge | Communication skills, problem-solving, customer service experience |
| Work Environment | Warehouse, online platforms, e-commerce settings | Call centers, online chat, email support |
| Common Certifications | None typically required, e-commerce familiarity beneficial | Customer service certifications advantageous |
Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.
What do Shopify order processing jobs pay?
What are popular job titles related to Shopify Order Processing jobs in Florida?
For Shopify Order Processing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Shopify Order Processing jobs in Florida look for?
The top searched job categories for Shopify Order Processing jobs in Florida are:
What cities in Florida are hiring for Shopify Order Processing jobs?
Cities in Florida with the most Shopify Order Processing job openings:
Full-time
Posted 4 days ago
Job description
Max Retail is a technology platform enabling independent retailers and brands to sell their excess inventory online effortlessly. Our mission is to become the largest supply chain that holds no inventory, providing a seamless connection between supply and global demand. We empower our partners with the tools they need to thrive in an increasingly competitive market.
What You'll Do
This is a hands-on, technical support role and a strong entry point into retail tech. You'll help sellers get their inventory listed, synced, and sold, and you'll spend a meaningful part of your week in spreadsheets: comparing seller data against our database, spotting discrepancies, and preparing the data files that fix them. You do need to be the kind of person who, when a number looks wrong, you want to know why.
Key Responsibilities
Seller Support and Troubleshooting
- Help sellers use the platform day to day: listing products, approving orders, resolving account questions
- Own a queue of seller tickets in HubSpot, working through common issues independently once trained
- Work through listing problems such as missing data, template errors, duplicates, and sync delays, with support from senior teammates on the harder cases
- Learn the basics of our POS and eComm integrations (Shopify, Square, Lightspeed, RICS, etc.) and how connection errors, sync delays, and SKU conflicts show up
- Recognize when an issue is beyond your current scope and hand it to a senior teammate with clear notes on what you've already checked
- Compare inventory and pricing data across systems to isolate where a discrepancy started
- Use formulas such as XLOOKUP, COUNTIFS, and SUMIFS to narrow down problems.
- Help build structured CSV files for bulk corrections
- This is a daily, core part of the job, not a nice-to-have
- Build strong working knowledge of seller tools, features, policies, and how our systems fit together
- Stay current on platform updates, new seller features, and known issues
- Draft and update help documentation for the scenarios you resolve most often, for both sellers and internal teams
- Flag recurring seller pain points to your manager so they reach the product team
- Reach out to sellers hitting listing errors or order processing problems before they contact us
- Walk sellers through new platform features and integration setup
- Notice patterns in seller mistakes and share preventive guidance
- Meet response time and resolution time targets
- Accurately categorize and track support tickets
- Keep your documentation current
Days 1-30: Learn the platform, our internal admin tools, and the database. Shadow senior support on live cases. Start handling straightforward seller questions with review.
Days 31-60: Own a ticket queue independently for common issues. Begin diagnosing data problems in spreadsheets with guidance. Publish your first help doc.
Days 61-90: Resolve most routine listing, sync, and pricing issues on your own. Write clean handoffs when escalating. Start supporting sellers through integration setup.
By month 4: Independently diagnose and resolve most seller data issues using spreadsheets and internal tools. Contribute at least one process or documentation improvement based on what you've seen in the queue. Train sellers on the platform at scale.
Tools you'll use
- Google Sheets & Excel
- HubSpot (tickets/inbox), Aircall (voice), Google Suite (meetings, case tracking, exports, SOPs).
- Backend database (users, contacts, retailer accounts, inventory listings, etc.)
- Internal admin tools (MR Admin) and basic log/screenshots capture.
- Experience with HubSpot or a similar CRM or ticketing system
- Familiarity with Shopify, Square, or Lightspeed
- Exposure to SQL, BI tools, or reading basic error logs
- Retail or boutique experience of any kind, including working in a store
- Naturally curious about data. When something looks off, your instinct is to compare sources and follow the trail rather than accept it
- Comfortable in Google Sheets or Excel. You can write basic formulas, filter and sort, and work across multiple tabs. You're ready to get much better at this
- 0-2 years of experience. Customer support, retail, e-commerce, or operations experience is a plus. Recent grads and career changers are welcome
- Clear written and verbal communication. You can explain a technical problem to a boutique owner without jargon, and to an engineer without hand-waving
- High ownership. You follow up, close loops, and write things down
- Calm under pressure. Sellers reach out when they're frustrated. You stay structured
- Startup mindset. Bias to action, comfort with changing priorities, strong documentation habits
- Standard business hours (M-F 10am-6pm) with occasional early or late coverage during peak periods
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.