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Shopify Customer Support Jobs (NOW HIRING)

Amc Us LLC

Shopify Associate

Wellington, FL · On-site

$21/hr

... support both our retail Shopify POS system and our ecommerce Shopify store This role plays a ... what customers see in store is reflected online Key Responsibilities Shopify Product and Data ...

Ritual

Director, Shopify Engineering

Los Angeles, CA · On-site +1

$183K - $220K/yr

Connect teams across the business through the platform , partnering with customer support, CRM, supply chain and logistics, accounting, and other stakeholders who rely on Shopify and its surrounding ...

Jayakas

Sales & Customer Support Coordinator

High Point, NC · On-site

$18.25 - $24.75/hr

Position Summary The Sales & Customer Support Coordinator will support customer service, sales ... Experience with CRM systems, Shopify, or AI tools. * Experience in wholesale, building materials ...

Powerflex Supply

Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... Support seasonal promotions and marketing campaigns (email, phone, social). -Collaborate with ...

Bingltd

Sales & Customer Support Coordinator

High Point, NC · On-site

$18.25 - $24.75/hr

Position Summary The Sales & Customer Support Coordinator will support customer service, sales ... Experience with CRM systems, Shopify, or AI tools. * Experience in wholesale, building materials ...

Powerflex Supply

Sales Associate

San Antonio, TX

$12.75 - $17.25/hr

... through our CRM and Shopify systems. -Follow up with prospects and existing customers to drive ... Support seasonal promotions and marketing campaigns (email, phone, social). -Collaborate with ...

Bright Thinker

Support Specialist

Lewisville, TX · On-site

Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections, pricing, inventory synchronization, and customer support. * Troubleshoot storefront issues.

TekDallas

Shopify Lead

Los Angeles, CA · On-site

$63.50 - $83.25/hr

... support of our Shopify eCommerce platform. The ideal candidate will have strong expertise in ... providers, ERP, CRM, and other third-party systems. • Optimize website performance, SEO, ...

Bright Thinker Inc

Support Specialist

Lewisville, TX · On-site

Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections, pricing, inventory synchronization, and customer support. * Troubleshoot storefront issues.

BRUNT Workwear

Frontend Developer, Shopify

Reading, MA · On-site

$109K - $127K/yr

... customer experience. SHOPIFY POINT OF SALE * Own the development and ongoing enhancement of the BRUNT Shopify POS implementation, supporting our retail store operations and ensuring consistent ...

Formlabs

Senior Shopify Engineer

Somerville, MA · On-site

$133K - $176K/yr

... Commerce, CRM, Marketing, and Sales/Service. You will build new features, facilitate new ... support our growth and improve operational efficiency. This is an exciting opportunity for a ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10096587 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Process orders through Shopify for Airgas Outlet * Provide order status and tracking details to ...

Everything Bagel

E-Commerce Associate

$14.75 - $20.50/hr

Integrate and manage apps across the Shopify ecosystem (email marketing, customer support, 3PL integrations, bundling/upsells, etc.). * Apply CSS edits within Shopify's custom code sections to adjust ...

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Showing results 21-40

All JobsShopify Customer Support Jobs

Shopify Customer Support information

See salary details

$12

$19

$28

How much do shopify customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for shopify customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What do Shopify Customer Support jobs pay?

Shopify Customer Support jobs typically pay between $15 and $25 per hour, depending on experience, location, and specific company policies. Salaries can also vary based on skills such as communication and familiarity with Shopify's platform. Many roles offer additional benefits like flexible schedules and remote work options.

What is the difference between Shopify Customer Support vs Shopify Technical Support?

AspectShopify Customer SupportShopify Technical Support
Required SkillsCustomer service, communication, problem-solvingTechnical troubleshooting, platform knowledge, coding basics
Work EnvironmentCustomer service centers, remote supportTechnical help desks, remote or on-site
Employer & Industry UsageShopify merchants, e-commerceShopify platform users needing technical assistance

Shopify Customer Support focuses on assisting merchants with account, billing, and general inquiries, emphasizing communication skills. Shopify Technical Support handles technical issues like platform bugs or integrations, requiring technical knowledge. Both roles serve Shopify users but differ in technical complexity and skill requirements.

Does Shopify offer customer support?

Shopify provides customer support to its users through various channels such as live chat, email, and phone. As a Shopify Customer Support representative, you may assist merchants with technical issues, account management, and platform features, often using tools like Zendesk or Shopify's help center. Support availability can vary based on the support plan and working hours.

Does Shopify offer remote work?

Shopify Customer Support roles often offer remote work options, allowing employees to work from home depending on the company's policies and the specific position. Remote work may require familiarity with tools like live chat, email, or phone support, and some roles may have location-specific requirements.

What cities are hiring for Shopify Customer Support jobs?

Cities with the most Shopify Customer Support job openings:

What states have the most Shopify Customer Support jobs?

States with the most job openings for Shopify Customer Support jobs include:

Infographic showing various Shopify Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Shopify Associate

Amc Us LLC

Wellington, FL • On-site

$21/hr

Part-time

Medical

Re-posted 6 days ago

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Part Time Shopify Administration, Data Entry, Product listing, Collections Coordinator
In Store Required
Location Wellington FL
Job Type Part Time
Pay Starting at 20 per hour
Schedule Flexible hours must be able to work on site regularly
About the Role
Galtsand is looking for a highly organized detail oriented Shopify Associate to support both our retail Shopify POS system and our ecommerce Shopify store This role plays a critical part in keeping product listings collections and seasonal campaigns accurate clean and aligned across in store and online experiences You will work directly from our Wellington retail location to coordinate with merchandising and product teams ensuring what customers see in store is reflected online
Key Responsibilities
Shopify Product and Data Management
Upload and manage new product listings for seasonal launches
Sync and maintain accuracy between retail Shopify POS and ecommerce Shopify
Upload organize and maintain product images
Manage product details including tags variants pricing and inventory alignment
Collections and Merchandising
Create and manage collections for new seasons and campaigns
Merchandise collections to reflect in store styling and ecommerce strategy
Update homepage collections and featured products for seasonal campaigns
Maintain consistency between physical merchandising and online presentation
Quality Control and Site Organization
Perform QC checks across homepage navigation collections and product pages
Identify and fix broken links missing images or incorrect product assignments
Maintain overall Shopify organization and structure
Cross Team Coordination
Work closely with retail staff to understand in store merchandising and seasonal flow
Coordinate with ecommerce and creative teams to implement updates accurately
Act as the organizational bridge between retail and online Shopify systems
Requirements
Hands on experience with Shopify required
Strong attention to detail and organizational skills
Experience creating and managing collections in Shopify
Comfortable handling repetitive accuracy driven tasks
Ability to work independently and meet deadlines
Must be able to work on site in Wellington FL
Clear communication and follow through
Nice to Have
Experience with Shopify POS
Background in fashion apparel or retail
Understanding of merchandising and seasonal product flow
Experience managing large product catalogs
To Apply
Please submit your resume and a brief note outlining your Shopify experience and availability