Customer Success Manager (CSM) Who We Are? * We are a dynamic start up headquartered in the San ... Experience with eCommerce platforms like Shopify is a plus. Timings: * Monday to Friday, 9 AM - 7 ...
Customer Success Manager (CSM) Who We Are? * We are a dynamic start up headquartered in the San ... Experience with eCommerce platforms like Shopify is a plus. Timings: * Monday to Friday, 9 AM - 7 ...
Enterprise Customer Success Manager
New York, NY · On-site
$190K - $220K/yr
... Shopify. We recently raised our Series B and have grown 800% over the last 12 months. Position ... We are seeking a skilled and dedicated Customer Success Manager with a background in SaaS in ...
Enterprise Customer Success Manager
New York, NY · On-site
$190K - $220K/yr
... Shopify. We recently raised our Series B and have grown 800% over the last 12 months. Position ... We are seeking a skilled and dedicated Customer Success Manager with a background in SaaS in ...
Reporting directly to the Plant Manager, the CUSTOMER SUCCESS SPECIALIST is responsible for ... Experience with Shopify, Shopify Plus or similar eCommerce platform * Familiarity with ZenDesk ...
Reporting directly to the Plant Manager, the CUSTOMER SUCCESS SPECIALIST is responsible for ... Experience with Shopify, Shopify Plus or similar eCommerce platform * Familiarity with ZenDesk ...
Reporting directly to the Plant Manager, the CUSTOMER SUCCESS SPECIALIST is responsible for ... Experience with Shopify, Shopify Plus or similar eCommerce platform * Familiarity with ZenDesk ...
Reporting directly to the Plant Manager, the CUSTOMER SUCCESS SPECIALIST is responsible for ... Experience with Shopify, Shopify Plus or similar eCommerce platform * Familiarity with ZenDesk ...
Customer Success (0 > 1 Leader)
San Francisco, CA · On-site
$150K - $200K/yr
What we don't have yet is a world-class customer success engine-and that's why this role exists. We ... Has worked in AI, ecommerce, Shopify, or agencies * Has been a founding or early CS hire before
Customer Success (0 > 1 Leader)
San Francisco, CA · On-site
$150K - $200K/yr
What we don't have yet is a world-class customer success engine-and that's why this role exists. We ... Has worked in AI, ecommerce, Shopify, or agencies * Has been a founding or early CS hire before
Customer Success Manager (CSM) Who We Are? * We are a dynamic start up headquartered in the San ... Experience with eCommerce platforms like Shopify is a plus. Timings: * Monday to Friday, 9 AM - 7 ...
Customer Success Manager (CSM) Who We Are? * We are a dynamic start up headquartered in the San ... Experience with eCommerce platforms like Shopify is a plus. Timings: * Monday to Friday, 9 AM - 7 ...
Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in ... Why we are looking for you As the Senior Manager of Customer Success (Enterprise), you will lead ...
Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in ... Why we are looking for you As the Senior Manager of Customer Success (Enterprise), you will lead ...
Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in ... As Director of Customer Success, you will play a vital role in ensuring our customers are ...
Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in ... As Director of Customer Success, you will play a vital role in ensuring our customers are ...
Scaled Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
... Shopify. We recently raised our Series B and have grown 800% over the last 12 months. Position ... Qualification: • 1+ year of experience in a customer-facing role - SMB customer success, account ...
Scaled Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
... Shopify. We recently raised our Series B and have grown 800% over the last 12 months. Position ... Qualification: • 1+ year of experience in a customer-facing role - SMB customer success, account ...
The Customer Success Engineer will work closely with enterprise sellers to design and implement ... • Experience in Shopify, Channel Advisor, Magento, and other ecommerce SaaS products a plus ...
The Customer Success Engineer will work closely with enterprise sellers to design and implement ... • Experience in Shopify, Channel Advisor, Magento, and other ecommerce SaaS products a plus ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most ... Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as ...
About the Role We're hiring a Technical Customer Success Manager to own and grow some of our most ... Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as ...
The Role We're hiring a Customer Success Manager to own our brand relationships from the first day ... Attentive, Shopify) or have worked with DTC brands Benefits Why Join Checkmate * Solve real ...
The Role We're hiring a Customer Success Manager to own our brand relationships from the first day ... Attentive, Shopify) or have worked with DTC brands Benefits Why Join Checkmate * Solve real ...
Klaviyo (required) -- including deep integration with Shopify customer, order, and product events ... Experience scaling DTC brands through key inflection points ($1M → $10M+ ARR) What Success Looks ...
Quick apply
Klaviyo (required) -- including deep integration with Shopify customer, order, and product events ... Experience scaling DTC brands through key inflection points ($1M → $10M+ ARR) What Success Looks ...
Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ... Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident.
Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ... Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident.
Klaviyo (required) - including deep integration with Shopify customer, order, and product events ... Experience scaling DTC brands through key inflection points ($1M → $10M+ ARR) What Success Looks ...
Klaviyo (required) - including deep integration with Shopify customer, order, and product events ... Experience scaling DTC brands through key inflection points ($1M → $10M+ ARR) What Success Looks ...
Customer Success Engineer, Enterprise Engineering
Los Angeles, CA · On-site
$170K - $190K/yr
This Customer Success Engineer will operate at the intersection of engineering, product, and ... Experience in Shopify, Channel Advisor, Magento, and other ecommerce SaaS products a plus. Benefits
Customer Success Engineer, Enterprise Engineering
Los Angeles, CA · On-site
$170K - $190K/yr
This Customer Success Engineer will operate at the intersection of engineering, product, and ... Experience in Shopify, Channel Advisor, Magento, and other ecommerce SaaS products a plus. Benefits
AI Automation Engineer
Atlanta, GA · On-site
What Success Looks Like First 30 days * Map the top 10 workflows worth automating. Ship 2 ... Strong Shopify: customer/order data, tags, Shopify Flow, app ecosystem. * Integrations: APIs ...
AI Automation Engineer
Atlanta, GA · On-site
What Success Looks Like First 30 days * Map the top 10 workflows worth automating. Ship 2 ... Strong Shopify: customer/order data, tags, Shopify Flow, app ecosystem. * Integrations: APIs ...
... customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and ...
... customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and ...
Shopify Website Manager
Tipp City, OH · On-site
... customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and ...
Shopify Website Manager
Tipp City, OH · On-site
... customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and ...
What Success Looks Like First 30 days * Map the top 10 workflows worth automating. Ship 2 ... Strong Shopify: customer/order data, tags, Shopify Flow, app ecosystem. * Integrations: APIs ...
What Success Looks Like First 30 days * Map the top 10 workflows worth automating. Ship 2 ... Strong Shopify: customer/order data, tags, Shopify Flow, app ecosystem. * Integrations: APIs ...
Shopify Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do shopify customer success jobs pay per year?
As of Jul 14, 2026, the average yearly pay for shopify customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Shopify Customer Success jobs? Cities with the most Shopify Customer Success job openings:
What are the most commonly searched types of Shopify Customer Success jobs? The most popular types of Shopify Customer Success jobs are:
Job description
Customer Success Manager (CSM)
Who We Are?
Who We Are?
- We are a dynamic start up headquartered in the San Francisco Bay Area, CA.
- Our inspiration? Crafting technology that not only elevates web content but sets new standards in engagement and conversion.
- If you crave ownership, challenges, and a supportive environment to shape the future of e-commerce, then you're in the right place. Join Maker and become an integral part of our exciting journey.
What Sets Us Apart?
- Maker is not just another platform - it's a game-changer in the world of e-commerce! Our revolutionary platform is tailor-made to deliver the most captivating content for commerce, transforming online retail experiences into a rich tapestry of engagement, conversion, and revenue growth.
- We provide brands with no-code solutions to optimize digital content, improve conversion rates (CRO), and maximize customer engagement effortlessly.
- Our analytics and experimentation tools empower clients to make data-driven decisions to improve site performance and ROI.
- Get the opportunity to work with global brands like Walmart, Anthropologie, Sephora, Goodearth, Lakme, and many more.
What You'll Do as a Customer Success Manager
- Build a trusted relationship with our clients, serving as their primary point of contact at Maker.
- Coordinate implementation, onboarding and training to ensure smooth communication between the client and the Maker team.
- Develop and execute CRO strategies by analyzing customer data, identifying conversion bottlenecks, and recommending optimizations.
- Monitor key performance metrics related to conversion rates, engagement, and retention, and provide insights to improve digital experiences on customer's websites.
- Set up and leverage A/B testing and experimentation to help clients optimize web content for improved user engagement and higher conversions.
- Communicate with our clients across a variety of channels, like Slack, Zoom, Intercom, etc.
- Strategically manage account escalations & provide timely resolutions.
- Optimize existing business processes and work on customer success initiatives to improve retention.
- Identify opportunities for upselling and cross-selling, enhancing customer experience and maximizing ROI through better engagement strategies.
Required Skills:
- 5+ years of proven Customer Success experience working in a SaaS or a Martech company.
- Experience with Conversion Rate Optimization (CRO), A/B testing tools.
- Strong analytical skills with the ability to interpret data using tools like GA4 or similar tools.
- Experience working with Google Analytics, Hotjar, Optimizely, VWO, or other CRO tools is highly preferred.
- Experience with eCommerce platforms like Shopify is a plus.
Timings:
- Monday to Friday, 9 AM - 7 PM. Fully remote role / Work from home.
Why Join Us?
- Work with the most iconic brands.
- Your ideas matter - inspire us!
- Learn and grow with a talented team.
- At Maker, we cherish growth, celebrate fresh ideas, and thrive on initiative.
About Maker
Sourced by ZipRecruiter
Industry
Internet and it
Company size
1 - 10 Employees
Headquarters location
San Mateo, CA, US
Year founded
2011