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Shop Operations Manager Jobs in Seattle, WA (NOW HIRING)

Krispy Kreme

Assistant Manager

Tacoma, WA · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Krispy Kreme

Assistant Manager

Seattle, WA · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Krispy Kreme

Assistant Manager

Issaquah, WA · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Krispy Kreme

Assistant Manager

Seattle, WA · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Krispy Kreme

Processor

Seattle, WA · On-site

General Manager Job Overview The Doughnut Decorator / Processor is responsible for processing ... This role supports shop operations by maintaining product quality, cleanliness, and guest ...

Krispy Kreme

Processor

Issaquah, WA · On-site

General Manager Job Overview The Doughnut Decorator / Processor is responsible for processing ... This role supports shop operations by maintaining product quality, cleanliness, and guest ...

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All JobsShop Operations JobsShop Operations Manager JobsShop Operations Manager Jobs in Seattle, WA

Shop Operations Manager information

See Seattle, WA salary details

$17

$34

$92

How much do shop operations manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shop operations manager in Seattle, WA is $34.34, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $33.37 per hour, depending on experience, location, and employer.

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.

What cities near Seattle, WA are hiring for Shop Operations Manager jobs?

Cities near Seattle, WA with the most Shop Operations Manager job openings:

Shop Operations Manager jobs near you

Technician Services Manager/Foreman

Swickard Auto Group

Edmonds, WA • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Key responsibilities

  • Manage daily shop workflow by assigning repair orders, monitoring technician productivity, and ensuring efficient operation

  • Serve as the primary technical resource by supporting diagnosis on complex repairs, reviewing repair plans, and ensuring quality control

  • Own technician training and development by identifying skill gaps, coordinating manufacturer training, and fostering continuous improvement

Job description

Job Type
Full-time
Description
Edmonds, WA Toyota Shop Foreman Fixed Ops Tech Support Training 5+ years experience required Veterans encouraged to apply $80,000 - $120,000/yr
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Swickard Toyota of Edmonds, the Technician Services Manager is the technical backbone of the service department. This is a hands-on leadership role for an experienced technician who is ready to step up - overseeing shop operations from the floor, providing direct technical support to the team, and owning the training and development of every technician in the building.
WHAT YOU'LL DO
• Manage daily shop workflow from the floor - assigning repair orders, monitoring technician productivity, and keeping the operation running efficiently and on schedule
• Serve as the primary technical resource for the team - supporting diagnosis on complex or unusual repairs, reviewing repair plans, and ensuring quality control before vehicles are returned to guests
• Provide hands-on technical guidance and mentorship to technicians at all skill levels - your experience on the floor is the foundation of everything this role does
• Own technician training and development - identifying skill gaps, coordinating Toyota manufacturer training, managing certification timelines, and building a culture of continuous improvement in the shop
• Monitor technician efficiency, comeback rates, and quality metrics - identifying trends and implementing corrections proactively
• Ensure full compliance with Toyota technical standards, warranty repair procedures, and manufacturer requirements on every vehicle
• Partner with service management to support department goals, workflow improvements, and staffing needs
• Maintain a clean, safe, and organized shop environment that reflects the standard of the Toyota brand
WHAT WE'RE LOOKING FOR
• 5+ years of dealership technician experience - required. This role demands real technical credibility, and the team will know if you don't have it
• Toyota brand experience strongly preferred - familiarity with Toyota diagnostic platforms, TSBs, and warranty procedures is a significant advantage
• Toyota Master or Expert certification preferred - or equivalent experience and credentials
• Proven diagnostic depth - able to support technicians on complex, multi-system problems across the Toyota lineup
• Prior shop foreman, lead technician, or supervisory experience a strong plus
• ASE certifications a strong plus
• Clear communicator and natural teacher - you share knowledge willingly and hold the team accountable with consistency and care
• Comfortable with Toyota Techstream and dealer DMS platforms
• Valid driver's license with a clean driving record
WHAT WE OFFER
• $80,000 - $120,000/yr
• Paid Toyota manufacturer training and certification support
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career path - strong Technician Services Managers at Swickard grow into service management and fixed ops leadership roles
• Employee vehicle purchase and service discounts
• A high-performing team environment where your technical expertise is genuinely valued and put to work every day
WHY SWICKARD TOYOTA OF EDMONDS
• Toyota is one of the most trusted brands on the road - consistent service volume means the shop is always busy and the team always has work to develop on
• Edmonds is a tight-knit community in the greater Seattle market - a store where your technical reputation and leadership carry real weight
• This role puts you at the center of the operation - not behind a desk, but on the floor where technical decisions get made and the team looks to you for answers
• Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values - Honor, Engage, Anticipate, Respond, Thank - shape how we lead our teams just as much as how we serve our guests
• Leadership that respects the technical side of the business and invests in the people who keep it running at its best
The best technicians reach a point where their impact is limited by how many bays they can personally work. The Technician Services Manager role at Swickard Toyota of Edmonds is for the tech who is ready to multiply that impact - by raising the standard of the whole shop, developing the next generation of Toyota technicians, and owning the technical culture of a high-volume service operation.
If you have the technical depth, the leadership instinct, and the drive to build something better - this is the role you've been ready for.
Salary Description
$80K - $120K yearly

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