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Shop Operations Manager Jobs in Howell, MI (NOW HIRING)

Monro

Automotive Store Manager - Store 1231

Flint, MI · On-site

$63K - $70K/yr

The Store Manager provides daily leadership to all positions within the store to include General ... shop operations and guest services. * Provide direction and oversight to other technicians and ...

MacAllister Rentals

Program Manager - Utility

Novi, MI · On-site

... shop operations as they pertain to planning, mobilizing, and executing power rent solutions in ... Manages and monitors the projects time schedule to guarantee the project will be delivered and ...

MacAllister Rentals

Program Manager - Utility

Novi, MI · On-site

... shop operations as they pertain to planning, mobilizing, and executing power rent solutions in ... Manages and monitors the projects time schedule to guarantee the project will be delivered and ...

Altec Industries, Inc

Service Supervisor

Howell, MI · On-site

$71 - $83/hr

You'll be responsible for assigning and reviewing work orders, supporting process improvements, managing shop operations, and fostering a collaborative team culture aligned with Altec's values.

New

Altec

Service Supervisor

Howell, MI · On-site

$71K - $83K/yr

You'll be responsible for assigning and reviewing work orders, supporting process improvements, managing shop operations, and fostering a collaborative team culture aligned with Altec's values.

Shop Guys

Certified Mechanic

Waterford Township, MI · On-site

Shop Guys was founded with the customer in mind. We are trusted mechanics dedicated to providing ... Examines vehicle, diagnoses and, if needed discusses with management as to the nature and extent of ...

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All JobsShop Operations JobsShop Operations Manager JobsShop Operations Manager Jobs in Howell, MI

Shop Operations Manager information

See Howell, MI salary details

$14

$28

$76

How much do shop operations manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shop operations manager in Howell, MI is $28.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $27.45 per hour, depending on experience, location, and employer.

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.
Shop Operations Manager jobs near you

Automotive Store Manager - Store 1231

Monro

Flint, MI • On-site

$63K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Monro Auto Service and Tire Centers rating

4.4

Company rating: 4.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

361st of 375 rated vehicle maintenance

Job description


The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
BENEFITS
• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities
Responsibilities
  • Develop sales and technical teammates to produce a consistent 5-star Guest experience.
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
  • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
  • Provide direction and oversight to other technicians and assist where needed with services/repairs.
  • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
  • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
  • Audit courtesy inspections performed by teammates.
  • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
  • Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
  • Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
  • Attend to all guest needs in areas of sales, service, complaints, and adjustments.
  • Build guest relationships to maximize customer satisfaction, loyalty, and retention.
  • Assist teammates in conveying repair and service needs to guests.
  • Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
  • Perform other duties as assigned and required.

Qualifications
  • High School Diploma or equivalent.
  • Demonstrated leadership experience in a retail/sales environment.
  • Proven ability to manage, drive and deliver financial results while controlling costs.
  • Ability to influence and motivate a team to achieve set goals and objectives.
  • Ability to problem solve, manage inventory, merchandising, and customer service.
  • Communications skills to effectively communicate with teammates and guests.
  • Complete all Monro required training with the guidelines and timing provided.
  • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)

About Us
Monro, Inc.
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.
Destination Monro - Your Career is Here!

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