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Shop Operations Manager Jobs in Washington (NOW HIRING)

Michaels Stores

Operations Manager

Fairfax, VA · On-site

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early ...

WillScot

Branch Operations Manager III

Manassas, VA · On-site

$85 - $110/hr

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Harmans, MD · On-site

$101 - $141/hr

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Manassas, VA · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Harmans, MD · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Manassas, VA

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Harmans, MD · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Manassas, VA · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

WillScot

Branch Operations Manager III

Harmans, MD · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

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Shop Operations Manager information

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.

What cities in Washington are hiring for Shop Operations Manager jobs?

Cities in Washington with the most Shop Operations Manager job openings:

Shop Operations Manager jobs near you

Store Manager | Established Auto Shop | $60K-$90K+ - 1872

AutoStream Car Care Center

Columbia, MD • On-site

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Lead the daily operations of the automotive repair shop to ensure efficient workflow and exceptional customer service.

  • Supervise, hire, mentor, and develop service advisors and technicians.

  • Monitor KPIs, shop performance, productivity, and operational goals.

Job description

Automotive Store Manager | Lead a Top-Performing Shop in Columbia, MD | $60K–$90K+

AutoStream Car Care Center

Location: Columbia, MD
Schedule: Monday–Friday (Occasional Saturdays)
Pay Rate: $60,000–$90,000 + Commission
Pay Type: Salary + Commission
Pay Schedule: Annual Salary

Experience Required: 3+ Years Automotive Management or Service Leadership

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About AutoStream Car Care Center

AutoStream Car Care Center is seeking an Automotive Store Manager to lead our Columbia, MD location. This is an excellent opportunity for an experienced automotive leader who is passionate about delivering exceptional customer service, developing high-performing teams, and driving shop success. As part of our growing multi-location organization, you'll enjoy competitive compensation, comprehensive benefits, and opportunities for long-term career growth while leading a customer-focused, high-performing automotive repair shop.

Key Responsibilities

  • Lead the daily operations of the automotive repair shop to ensure efficient workflow and exceptional customer service.
  • Supervise, hire, mentor, and develop service advisors and technicians.
  • Monitor KPIs, shop performance, productivity, and operational goals.
  • Coordinate daily workflow, staffing, and scheduling to maximize shop efficiency and profitability.
  • Oversee inventory, parts ordering, and vendor relationships to support efficient shop operations.
  • Maintain high standards for customer satisfaction, service quality, and operational excellence.
  • Ensure shop operations meet company safety, quality, and operational standards.
  • Foster a positive, professional, and accountable team environment while supporting employee development.
  • Represent AutoStream Car Care Center within the local community while helping strengthen customer relationships and loyalty.

Qualifications

  • Minimum of 3 years of automotive management or service leadership experience.
  • Strong leadership and team development skills.
  • Excellent customer service and communication abilities.
  • Experience with shop management software and operational reporting.
  • Ability to manage budgets, workflow, shop performance, and productivity.
  • Available to work Monday–Friday with occasional Saturdays.

Compensation & Benefits

  • Salary: $60,000–$90,000 per year
  • Commission: Additional commission incentives
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Career growth opportunities within a growing multi-location organization

Why Work Here

AutoStream Car Care Center is committed to developing exceptional leaders and providing outstanding customer service. You'll work alongside talented professionals in a collaborative environment where your leadership directly impacts the success of the shop, your team, and your customers. With competitive compensation, commission incentives, comprehensive benefits, and opportunities for long-term career growth, you'll have the support and resources needed to build a successful leadership career.

If you're ready to take the next step in your automotive leadership career, - we encourage you to apply today and complete your Paige interview for priority consideration.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

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