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Shop Operations Manager Jobs in Virginia (NOW HIRING)

$66K - $96K/yr

Coordinate daily operations, including staff scheduling, workload prioritization, and shift management to ensure efficient service delivery. Serve as a critical liaison between the shop and City ...

Shop Manager

Norfolk, VA · On-site

$80K/yr

Lead and manage daily operations of the ground support equipment (GSE) maintenance and repair shop * Supervise and mentor a team of mechanics and technicians, fostering a culture of collaboration ...

New

Showing results 41-60

Shop Operations Manager information

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.

What cities in Virginia are hiring for Shop Operations Manager jobs?

Cities in Virginia with the most Shop Operations Manager job openings:

(USA) Area Manager - Service Shop (Transportation)

Walmart

Verona, VA • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Key responsibilities

  • Lead maintenance operations in a service shop environment, focusing on safety, quality, and compliance.

  • Manage staffing, scheduling, and workloads to meet performance targets and ensure fleet readiness through preventative maintenance programs.

  • Monitor performance metrics, analyze reports, and implement corrective actions to improve operational efficiency.


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,627 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Are you ready to use your innovative mindset to help create a world‑class experience for customers at the World’s Largest Retailer? We are seeking an Area Manager – Transportation Service Shop to lead maintenance operations that support Walmart’s private fleet and ensure safe, reliable delivery of goods to our stores. As an Area Manager – Transportation Service Shop, you will lead a team of technicians in a fast‑paced, 24/7 service shop environment while maintaining the highest standards of safety, quality, and operational excellence. This role offers an opportunity to make a direct impact on Walmart’s supply chain performance and customer experience. About Walmart Transportation As a key member of Walmart Transportation, you will be part of a team that plays a critical role in keeping our supply chain running safely and efficiently. Our Transportation Service Shops provide preventative maintenance and repair services for Walmart’s private fleet of tractors, trailers, and equipment, enabling timely and dependable delivery of essential goods to our customers. This role is instrumental in supporting fleet reliability, safety, and continuous improvement across our network. What You’ll Do
  • Provide leadership in daily service shop operations with a strong focus on safety, quality, and compliance
  • Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets
  • Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness
  • Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses
  • Monitor performance metrics, identify loss or inefficiencies, and implement corrective actions
  • Ensure associates are trained on maintenance procedures, safety standards, and company policies
  • Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development
  • Promote open, two‑way communication and address associate concerns by partnering with leaders and support teams
  • Act as a safety champion, reinforcing Walmart’s zero‑loss mindset and leading by example
What You’ll Bring
  • Strong leadership skills with the ability to motivate, develop, and hold teams accountable
  • Working knowledge of service shop operations, maintenance processes, and safety standards
  • Experience managing staffing, workloads, and productivity in a fast‑paced environment
  • Financial and analytical skills to manage budgets and interpret business reports
  • Strong organizational skills with the ability to manage competing priorities
  • Problem‑solving skills with a continuous improvement mindset
  • Effective communication skills to engage associates and cross‑functional partners
  • Energy and adaptability to operate at enterprise scale
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks Beyond a competitive compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, paid time off, multiple health plans, and much more. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $120,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

General Maintenance, Microsoft Office Bachelors: Business, Bachelors: Logistics ASE Certification - Certification, DOT Transportation Certification - CertificationPrimary Location... 6000 WALTON WAY, MOUNT CRAWFORD, VA 22841-2029, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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