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Shop Operations Manager Jobs in Virginia (NOW HIRING)

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Shop Operations Manager information

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.

What cities in Virginia are hiring for Shop Operations Manager jobs?

Cities in Virginia with the most Shop Operations Manager job openings:

Shop Operations Manager jobs near you

Store manager for Automotive shop

Justice Retail Operations

Lynchburg, VA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago

Job description

 Join our Justice Retail team, as one of our Store managers! 



The Automotive Store Manager position is a great way to start your career.  As the Manager, you are essential to building long-lasting relationships with our Guests as well as leading a cohesive team to deliver 5 Star Guest experiences. We value providing our customers with great service and ensuring they have safe, reliable transportation.  


Responsibilities

  • Leading all aspects of daily store and shop operations
  • Safety minded - Ensure all safety procedures are being followed 
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of Lube and Tire services and other products of the automotive industry
  • Introduce tire and service products to guest in efforts to maximize sales and guest satisfaction and loyalty
  • Support teammates in establishing and maintaining productive sales environment by training and developing teammates on all shop operations and guest services
  • Ensures store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, discipline and development of employees.
  • Ensures expense control through management of payroll dollars, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.


Minimum Qualifications

  • Retail Management Experience
  • High school or GED equivalent.
  • Valid Driver License
  • Ability to work with hands overhead, stand for long periods and lift 50 lbs.
  • Excellent communication skills, business mentality and basic math skills to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Guest, team and safety focused mindset
  • Strong Attention to detail
  • Use of hand and power tools
  • Good, reliable & dependable personnel
  • Ability to work in fast paced environment


Preferred Qualifications

  • Automotive State Inspector License
  • 4+ years of automotive experience and automotive technical school certificate/degree/ASE Certifications
  • 4+ years of experience in Automotive Tire Sales and Service experience or Lube and Tire industry experience Valid Driver License
  • ASE Automotive Certifications
  • Proven sales experience in Automotive Complete Auto Care, Tire Sales and Service experience
  • Supervisory experience in tire or automotive industry
  • Safety focused
  • Farm Tire experience a must .


Benefits

  • Health Insurance
  • Dental Insurance
  • 401K Retirement Plan with Company Match
  • Paid vacation
  • Paid Holidays
  • Employee Discounts
  • Career development


Justice Retail hours are Monday thru Friday 8:00am to 5:00pm.   If you are interested in this position, please apply online, attach a resume and tell us why you would be perfect for the job.