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Shop Manager Jobs in Phoenix, AZ (NOW HIRING)

OPENROAD ALLARD COLLISION LLC

Shop Manager

Glendale, AZ · On-site

The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP ...

Allard Collision

Shop Manager

Glendale, AZ · On-site

The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP ...

OPENROAD ALLARD COLLISION LLC

Shop Manager

Glendale, AZ · On-site

The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP ...

A3D Manufacturing

Shop Manager

Phoenix, AZ · On-site

Exciting Shop Manager Opportunity with leading 3D Design & Manufacturing Solutions Provider at A3D Manufacturing! (Monday - Friday, 8am - 5pm at our Phoenix location) Be part of the tremendous growth ...

Quay

Shop Manager

Glendale, AZ · On-site

$29.50 - $31.75/hr

The Shop Manager is responsible for the shop's overall fiscal performance and results. The role drives the business to achieve maximum sales, productivity and profit goals through customer service ...

A Hiring Company

Machine Shop Manager

Phoenix, AZ · On-site

Manage daily machine shop operations and personnel, either directly or through subordinates, to meet daily, weekly and monthly quality and production goals. Team Leadership: Develop and accomplish ...

A Hiring Company

Machine Shop Manager

Phoenix, AZ · On-site

Manage daily machine shop operations and personnel, either directly or through subordinates, to meet daily, weekly and monthly quality and production goals. Team Leadership: Develop and accomplish ...

All Valley Car Care

Auto Repair Shop Manager

Gilbert, AZ · On-site

$80K - $240K/yr

We are searching for an exceptional Automotive Service Manager to lead our high-performing, $1 million shop the next level. We are fully committed to excellence, which is why we invest heavily in ...

All Valley Car Care

Auto Repair Shop Manager

Gilbert, AZ · On-site

$100 - $125/hr

We are searching for an exceptional Automotive Service Manager to lead our high-performing, $1 million shop the next level. We are fully committed to excellence, which is why we invest heavily in ...

Driven Brands

Glass Shop Manager - Store#322

Phoenix, AZ · On-site

$50K - $65K/yr

Shop Manager, Automotive Glass Repair - Paid Training Available! People person? Driven? A leader? If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass ...

Sees

Assistant Shop Manager - Gilbert, AZ

Gilbert, AZ · On-site

$26.22/hr

Working closely with the Shop Manager, you'll contribute to achieving sales targets, maintaining excellent customer service, and ensuring smooth day-to-day operations. This position involves ...

Sees

Assistant Shop Manager - Chandler, AZ

Chandler, AZ · On-site

$25.46/hr

Working closely with the Shop Manager, you'll contribute to achieving sales targets, maintaining excellent customer service, and ensuring smooth day-to-day operations. This position involves ...

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All JobsShop JobsShop Manager JobsShop Manager Jobs in Phoenix, AZ

Shop Manager information

See Phoenix, AZ salary details

$31.3K

$64.8K

$97.8K

How much do shop manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for shop manager in Phoenix, AZ is $64,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in Phoenix, AZ?

The most popular types of Shop jobs in Phoenix, AZ are:

What are popular job titles related to Shop Manager jobs in Phoenix, AZ?

For Shop Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Shop Manager jobs in Phoenix, AZ look for?

The top searched job categories for Shop Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Shop Manager jobs?

Cities near Phoenix, AZ with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $64,808 per year, or $31.2 per hour.

Shop Manager

OPENROAD ALLARD COLLISION LLC

Glendale, AZ • On-site

Full-time

Posted 5 days ago

Job description

Description


Position Overview

As part of the Open Road Collision DBA Allard Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Shop Manager.


We are seeking a driven and experienced Shop Manager to oversee daily operations in an auto-collision repair shop. The ideal candidate will be accountable for operational efficiency, financial performance, and maintaining a strong customer service & employee centric culture.


The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP (work in process), cycle time, CSI scores, and final quality control. Additionally, the role requires full P&L ownership, facility upkeep, and the ability to analyze Central Review Reports, ensure calibration revenue goals are met, and uphold brand standards.


Key Responsibilities


Operational Oversight

  • Oversee daily operations.
  • Ensure achievement of revenue and profit goals.
  • Monitor and manage Work in Progress (WIP) levels, ensuring vehicles are scheduled and processed efficiently.
  • Review Final Quality Control (FQC) outcomes for consistency and excellence.
  • Drive performance improvements through daily operations, coaching, and process reviews.

Financial Management

  • Own and manage Profit & Loss (P&L) statements.
  • Track and act on financial KPIs including goal revenue, closed & DNC dollars, calibration revenue, and gross margin targets.
  • Analyze Central Review Reports to ensure market health and correct any variances.

Customer Satisfaction & Cycle Time

  • Champion initiatives to improve Customer Satisfaction Index (CSI) and reduce cycle time.
  • Implement best practices to streamline repair timelines while maintaining high repair quality.
  • Resolve escalated customer issues.

Team Leadership

  • Lead, coach, and develop shop employees.
  • Foster a performance-driven culture focused on results, integrity, courage and customer service.
  • Manage staffing needs in collaboration with Regional Manager.

Facility & Compliance

  • Ensure facilities are safe, clean, operational, and comply with OSHA and company standards.
  • Manage maintenance plans and vendor relationships for facility and equipment upkeep.

Why Work with Us?

  • Team-oriented culture
  • I-CAR Gold Certified
  • OEM Certified
  • Streamlined workflow for increased earning potential
  • Opportunities for professional growth and certification
  • Competitive compensation and benefits (discussed upon interview)
  • Commitment to safety, quality, and a positive work environment

Requirements

  • 5+ years of experience in multi-unit operations leadership in the auto collision industry
  • Strong understanding of P&L, cycle time, repair operations, and KPI management
  • Excellent leadership, coaching, and team development skills
  • Experience using CCC One, Repair Planning Software, and Central Review Systems
  • Proficient in Excel and reporting systems
  • Valid driver's license and ability to travel frequently between sites

Preferred

  • I-CAR certifications or equivalent industry training
  • Prior experience implementing SOPs or continuous improvement programs across locations.


OpenRoad is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.


As part of our hiring process, OpenRoad participates in E-Verify to confirm the employment eligibility of all newly hired employees.

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