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Shop Helper Jobs in Springfield, MA (NOW HIRING)

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Shop Helper information

See Springfield, MA salary details

$10

$18

$23

How much do shop helper jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shop helper in Springfield, MA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What is a shop helper?

Shop helpers are entry-level workers who assist with various tasks in workshops, factories, or construction sites. Their duties often include cleaning work areas, moving materials, operating simple machinery, and helping skilled tradespeople as needed. Shop helpers play a crucial role in maintaining an organized and safe work environment, ensuring that operations run smoothly. The specific responsibilities may vary depending on the industry and the size of the shop.

What are the key skills and qualifications needed to thrive as a shop helper, and why are they important?

To thrive as a Shop Helper, you need basic mechanical aptitude, physical stamina, and a high school diploma or equivalent. Familiarity with common hand and power tools, safety protocols, and sometimes forklift certification are typically required. Strong attention to detail, reliability, and effective teamwork are valuable soft skills in this role. These skills and qualities are important for maintaining a safe, efficient, and productive shop environment while supporting skilled tradespeople.

What are some common challenges faced by a shop helper, and how can they be managed effectively?

Shop Helpers often work in fast-paced environments where multitasking and adaptability are essential. Common challenges include managing time efficiently during busy periods, maintaining a safe and organized workspace, and quickly learning to use various tools and equipment. To handle these challenges, it’s important to communicate clearly with team members, follow safety protocols, and stay proactive in assisting wherever needed. Many shops also offer on-the-job training to help new hires adjust smoothly and build confidence in their responsibilities.

What is the difference between Shop Helper vs Warehouse Worker?

AspectShop HelperWarehouse Worker
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; safety certifications may be preferred
Work EnvironmentRetail or small workshop settings, assisting with shop tasksLarge storage facilities, distribution centers, or warehouses
Employer & Industry UsageRetail stores, auto shops, small manufacturingLogistics, e-commerce, manufacturing industries
Common Search & ComparisonOften compared for entry-level shop rolesCompared for logistics and inventory roles

The main difference between a Shop Helper and a Warehouse Worker lies in their work environment and specific duties. Shop Helpers typically assist in retail or small workshop settings, focusing on supporting shop operations. Warehouse Workers operate in larger storage facilities, handling inventory and logistics tasks. Both roles require similar basic credentials but differ in industry focus and daily tasks.

What are the duties of a shop helper?

A shop helper assists with daily tasks such as organizing inventory, cleaning work areas, loading and unloading supplies, and supporting skilled workers. They may also operate basic tools and equipment, follow safety procedures, and help maintain a clean and efficient work environment.

What are the most commonly searched types of Shop jobs in Springfield, MA?

The most popular types of Shop jobs in Springfield, MA are:

What job categories do people searching Shop Helper jobs in Springfield, MA look for?

The top searched job categories for Shop Helper jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Shop Helper jobs?

Cities near Springfield, MA with the most Shop Helper job openings:

Infographic showing various Shop Helper job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,723 per year, or $18.1 per hour.

Skilled Technician - Level IV - SHOP

Cummins

Bloomfield, CT • On-site

Full-time

Posted 13 days ago


Cummins rating

8.1

Company rating: 8.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

116th of 545 rated manufacturers


Job description

Job Summary:

Comprehensive knowledge applied to performing skilled activities which support manufacturing business needs. Works with relevant functions to select and utilize appropriate resources, tools, machinery and specialty equipment. Thoroughly understands the protocols of working safely with electricity and other energy sources with industrial equipment. Acts as a formal resource leading and coordinating others. Quickly and effectively adapts to change in the manufacturing environment.

Key Responsibilities:

Health, Safety & Environmental (HSE) Stop work and immediately report any major injury hazards. Report any work-related injury, illness, incident or hazard. Comply with HSE standards, policies, procedures and regulations. Use appropriate personal protective equipment. Promote interdependence by looking out for one another. Correct hazards within your control and capabilities. Recognize how your work may impact the environment and work to minimize the negative impact. Engage in HSE Training. Quality Applies high standards of workmanship and craftsmanship. Support equipment failure analysis. Performs work in accordance with diagrams, sketches, operation manuals and specifications using various tools, measuring and testing instruments. Provide feedback into the Preventive Maintenance system. Ensures all process documents and quality procedures are updated and acts as a resource to provide help to others. Raises issues to minimize cost and quality exposures. Performs quality inspections. Delivery Fully proficient performing skilled activities expected by their roles in accordance with defined roles and responsibilities. Leads and coordinates others acting as a formal resource for team members with less capability. Performs and documents preventive, emergency, corrective and predictive maintenance activities. Maintains clean and orderly work area, including routine housekeeping and machine cleaning tasks. Performs other duties as required to meet business goals. Work with peers and support staff to: Identify and reduce manufacturing constraints Solve problems and improve processes Actively identify issues and implement solutions Teamwork Communicates effectively with the assigned team and with all support teams. Completes training and personal development in line with business requirements. Participates actively with local Total Productive Maintenance (TPM) teams in ways to improve quality, safety, process, material flow, and employee development.Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
  • Hands-on experience with CNC programming and machining operations
  • Proficient in multi-spindle machining processes and optimization
  • Extensive knowledge of tooling, fixturing, and precision gauging
  • Strong continuous improvement mindset with a focus on efficiency, quality, and waste reduction
  • Solid understanding of process capability, statistical process control (SPC), and manufacturing variation analysis
  • Experienced in inventory management for tooling, fixtures, spare parts, and critical replacement components
  • Skilled in workforce and labor allocation adjustments to support production demands and operational efficiency
  • Ability to troubleshoot, optimize, and support automated manufacturing systems and equipment
  • Focused on improving equipment reliability, productivity, and process performance
Competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Drives results - Consistently achieving results, even under tough circumstances.
Ensures accountability - Holding self and others accountable to meet commitments.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Controls Safety - Recognizes controls related hazards in a manufacturing environment (Electrical, Hydraulic, Pneumatic) to incorporate safe practices and procedures as part of the daily work plan to reduce injuries and create a safe machine environment.
Manufacturing Knowledge - Demonstrates the knowledge of manufacturing by correctly implementing changes in current processes, equipment, and applications to meet the function's needs and contribute towards continuous improvement.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Significant work experience and in-depth knowledge obtained through specialized training and relevant experience.

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919