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Shop Helper Jobs in Rochester, NY (NOW HIRING)

The Vitamin Shoppe

Sales Lead

Rochester, NY

The Vitamin Shoppe is looking for a part-time Sales Lead to help customers be their best-selves. You'll help us build loyalty and long-lasting relationships with our customers while creating an easy ...

Wegmans Food Markets

Sub Shop Baker

Rochester, NY · On-site

$16.50 - $17/hr

Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious ...

Garber Honda

Body Shop Production Coordinator

Rochester, NY · On-site

$70K - $90K/yr

Help manage sublet repairs and vendor relationships as needed. * Facilitate parts status follow-ups ... Proficiency with shop management software (CCC ONE, Reynolds, etc.) is a plus. * Commitment to ...

Wegmans Food Markets

Sub Shop Team Member

Penfield, NY · On-site

$16.50 - $17/hr

Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious ...

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All JobsShop Helper JobsShop Helper Jobs in Rochester, NY

Shop Helper information

See Rochester, NY salary details

$10

$17

$23

How much do shop helper jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for shop helper in Rochester, NY is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Shop Helper, and how can they be managed effectively?

Shop Helpers often work in fast-paced environments where multitasking and adaptability are essential. Common challenges include managing time efficiently during busy periods, maintaining a safe and organized workspace, and quickly learning to use various tools and equipment. To handle these challenges, it’s important to communicate clearly with team members, follow safety protocols, and stay proactive in assisting wherever needed. Many shops also offer on-the-job training to help new hires adjust smoothly and build confidence in their responsibilities.

What are the key skills and qualifications needed to thrive as a Shop Helper, and why are they important?

To thrive as a Shop Helper, you need basic mechanical aptitude, physical stamina, and a high school diploma or equivalent. Familiarity with common hand and power tools, safety protocols, and sometimes forklift certification are typically required. Strong attention to detail, reliability, and effective teamwork are valuable soft skills in this role. These skills and qualities are important for maintaining a safe, efficient, and productive shop environment while supporting skilled tradespeople.

What is the difference between Shop Helper vs Warehouse Worker?

AspectShop HelperWarehouse Worker
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; safety certifications may be preferred
Work EnvironmentRetail or small workshop settings, assisting with shop tasksLarge storage facilities, distribution centers, or warehouses
Employer & Industry UsageRetail stores, auto shops, small manufacturingLogistics, e-commerce, manufacturing industries
Common Search & ComparisonOften compared for entry-level shop rolesCompared for logistics and inventory roles

The main difference between a Shop Helper and a Warehouse Worker lies in their work environment and specific duties. Shop Helpers typically assist in retail or small workshop settings, focusing on supporting shop operations. Warehouse Workers operate in larger storage facilities, handling inventory and logistics tasks. Both roles require similar basic credentials but differ in industry focus and daily tasks.

What are shop helpers?

Shop helpers are entry-level workers who assist with various tasks in workshops, factories, or construction sites. Their duties often include cleaning work areas, moving materials, operating simple machinery, and helping skilled tradespeople as needed. Shop helpers play a crucial role in maintaining an organized and safe work environment, ensuring that operations run smoothly. The specific responsibilities may vary depending on the industry and the size of the shop.
What are popular job titles related to Shop Helper jobs in Rochester, NY? For Shop Helper jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Shop Helper jobs in Rochester, NY look for? The top searched job categories for Shop Helper jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Shop Helper jobs? Cities near Rochester, NY with the most Shop Helper job openings:
Shop Helper jobs near you
Infographic showing various Shop Helper job openings in Rochester, NY as of July 2026, with employment types broken down into 75% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,351 per year, or $18 per hour.

Retail Sales - Gift Shop (#124)

Cloverkey LLC

Rochester, NY

$16.50/hr

Other

Re-posted 17 days ago

Job description

Description

Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you.


Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a P/T Sales Associate who embodies these qualities and is ready to take our accounting area to the next level


Schedule: 

Monday: 9AM-3:00PM

Tuesday: 3:00PM-8:15PM

Saturday: 8:45AM-5:00PM

Sunday: 2:30PM-7:15PM



POSITION SUMMARY:

The Sales Associate is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and handling cash transactions. They assist customers, follow company policies, and build positive relationships with hospital contacts and volunteers.



RESPONSIBILITIES:

Customer Service

  • Provide exceptional customer service to every customer who enters the gift shop. This includes greeting every customer upon entry into the shop, thanking them for their purchase and inviting them back as they exit the shop.

Store Performance

  • Responsible for meeting store performance objectives. The daily and monthly sales goals are available for viewing in the Daily Operations Binder and on the POS Register.
  • Responsible to follow the Corporate and Store Manager directions for supporting those events.
  • Responsible for clocking in and out according to their scheduled work slot to ensure the store stays within its budgeted hours allotment for the week.

Store Appearance

  • Ensure the store is clean and looks its best.
  • Make sure all shelves are dusted, any trash is off the gift shop floor and spots are cleaned, items are organized displayed according to corporate standards, and that the store is generally clean and tidy.
  • Any special cleanliness requirements related to infection prevention.
  • Surfaces should be cleaned as per the gift shop schedule and instructions.

Cash Management

  • Responsible for his or her own cash handling.
  • Counting down the register drawer to ensure accuracy at the start of every shift.
  • In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager).
  • Responsible for following company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.).
  • Properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10.

Personal Performance

  • Responsible for following hospital and Cloverkey policies related to personal appearance, attendance, and customer service.
  • Employee performance is measured individually and as a team for each annual performance review and will cover performance, knowledge of store operations, adhering to work schedule, driving gift shop sales, customer service, understanding and adherence to hospital policies, following supervisor instructions, attitude, among other performance measures.

Partner Relationship Management

  • Demonstrate a knowledge of who the hospital contact is and an understanding of the importance of maintaining a good relationship with the hospital.
  • Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable).


Requirements

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent
  • Previous experience in gifts sales or a related field is preferred

KNOWLEDGE, SKILLS AND ABILITIES

  • Stand for long periods of time
  • Strong customer service skills with the ability to build rapport with customers
  • Excellent phone etiquette and communication skills
  • Basic math skills for processing transactions
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong sales skills with the ability to upsell and cross-sell products
  • Effective time management skills to prioritize tasks and meet deadlines

Apply