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Shop Associate Jobs in Kalamazoo, MI (NOW HIRING)

Front Desk Agent

Kalamazoo, MI · On-site

$13.50 - $17/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced ...

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered ... shop equipment to automotive tools. We provide our customers with the right tool for the right job ...

Sales Associate

Portage, MI · On-site

$13.50 - $18.25/hr

The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales ... Develops strong relationships with customers who shop with us in-store and online * Listens to the ...

Sales Associate

Portage, MI · On-site

$14.73/hr

This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high energy store experience that makes everyone feel excited to shop. Sales Associates ...

Sales Associate

Portage, MI · On-site

$14.73/hr

This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high energy store experience that makes everyone feel excited to shop. Sales Associates ...

Sales Associate

Portage, MI · On-site

$14.73/hr

This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high energy store experience that makes everyone feel excited to shop. Sales Associates ...

Sales Associate

Portage, MI · On-site

$14.73/hr

This role is all about connecting with kids and families, sharing product knowledge, and creating a positive, high energy store experience that makes everyone feel excited to shop. Sales Associates ...

Provide an atmosphere that our neighbors love to come and shop, cleanliness, product presentation & accurate signage * Support the company's initiatives, Blain Rewards Program sign ups, Associate ...

Provide an atmosphere that our neighbors love to come and shop, cleanliness, product presentation & accurate signage * Support the company's initiatives, Blain Rewards Program sign ups, Associate ...

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and ...

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and ...

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and ...

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Showing results 1-20

Shop Associate information

See Kalamazoo, MI salary details

$22.2K

$38.5K

$45.8K

How much do shop associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for shop associate in Kalamazoo, MI is $38,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,100.00 and $44,300.00 per year, depending on experience, location, and employer.

What is a shop associate?

Shop Associates are retail workers responsible for assisting customers, maintaining store organization, restocking shelves, and processing sales transactions. They often greet customers, answer questions about products, and help ensure a positive shopping experience. Shop Associates may also handle inventory, set up displays, and keep the store clean and orderly. Their role is essential for smooth store operations and customer satisfaction.

How does a shop associate typically collaborate with other team members to ensure smooth store operations?

Shop Associates work closely with teammates such as cashiers, stock clerks, and supervisors to maintain an organized and welcoming store environment. This collaboration often involves communicating about restocking needs, assisting with inventory counts, and coordinating on customer service initiatives. Effective teamwork ensures that customers have a positive shopping experience and that tasks such as merchandising and cleaning are completed efficiently. Regular team meetings or shift briefings are common, providing opportunities to share updates, address challenges, and align on daily goals.

What are the key skills and qualifications needed to thrive as a shop associate, and why are they important?

To thrive as a Shop Associate, you need strong customer service abilities, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork skills help you provide a positive shopping experience and resolve customer concerns efficiently. These competencies ensure smooth store operations, satisfied customers, and contribute to overall sales success.

What is the difference between Shop Associate vs Cashier?

AspectShop AssociateCashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Required SkillsCustomer service, product knowledge, organizationMath skills, attention to detail, customer service
Work EnvironmentRetail stores, malls, supermarketsRetail stores, supermarkets, convenience stores
Common CertificationsNone typically requiredNone typically required

While both Shop Associates and Cashiers work in retail environments, Shop Associates focus on customer assistance and store upkeep, whereas Cashiers primarily handle transactions. The roles often overlap, but their main responsibilities differ, making each position essential for smooth store operations.

Is being a shop associate a hard job?

Being a shop associate can involve physically demanding tasks such as lifting, standing for long periods, and assisting customers, which may be challenging for some. The job typically requires good communication skills, attention to detail, and the ability to handle a fast-paced environment, but it is generally considered manageable with proper training and experience.

What are the most commonly searched types of Shop jobs in Kalamazoo, MI?

The most popular types of Shop jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Shop Associate jobs?

Cities near Kalamazoo, MI with the most Shop Associate job openings:

Infographic showing various Shop Associate job openings in Kalamazoo, MI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,478 per year, or $18.5 per hour.

Front Desk Agent

Kalamazoo, MI • On-site


Staybridge Suites
Hospitality Services • 11 - 50 employees

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

75th of 107 rated hotels

People enjoy working here

Recommended by students

Respectful managers


$13.50 - $17/hr

Other

Re-posted 21 hours ago


Job description

Be the Face of Our Hotel!

Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you!
Why You’ll Love It

  • Make a direct impact on guest satisfaction every day
  • Work in a dynamic, team-oriented environment
  • Competitive pay, flexible schedules, and opportunities to grow in hospitality
  • Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations

What You’ll Do

  • Greet guests warmly, build personal connections, and anticipate their needs
  • Manage guest check-in/out, reconcile accounts, and handle cash or card transactions
  • Promote brand loyalty program and follow brand hospitality sales standards
  • Staff and maintain the market area, ensuring stock is organized and shelves are tidy
  • Record guest requests, special needs, early arrivals/late departures, and communicate issues 
  • Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention
  • Assist with maintenance requests and coordinate with on-property maintenance as needed
  • Complete all required training and compliance tasks, including CPR and TIPS certification
  • Maintain a clean, organized front desk, dry storage, and adjacent areas
  • Support smooth communication between all hotel departments

Who You Are

  • Guest-focused, friendly, and professional
  • Reliable with flexible availability, including evenings, weekends, and holidays
  • Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners)
  • Strong communicator and problem solver
  • Physically able to stand for long periods and perform light lifting as needed

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US


What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

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