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Shop Associate Jobs in Frederick, MD (NOW HIRING)

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Shop Associate information

See Frederick, MD salary details

$23.4K

$40.6K

$48.2K

How much do shop associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for shop associate in Frederick, MD is $40,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a shop associate?

Shop Associates are retail workers responsible for assisting customers, maintaining store organization, restocking shelves, and processing sales transactions. They often greet customers, answer questions about products, and help ensure a positive shopping experience. Shop Associates may also handle inventory, set up displays, and keep the store clean and orderly. Their role is essential for smooth store operations and customer satisfaction.

How does a shop associate typically collaborate with other team members to ensure smooth store operations?

Shop Associates work closely with teammates such as cashiers, stock clerks, and supervisors to maintain an organized and welcoming store environment. This collaboration often involves communicating about restocking needs, assisting with inventory counts, and coordinating on customer service initiatives. Effective teamwork ensures that customers have a positive shopping experience and that tasks such as merchandising and cleaning are completed efficiently. Regular team meetings or shift briefings are common, providing opportunities to share updates, address challenges, and align on daily goals.

What are the key skills and qualifications needed to thrive as a shop associate, and why are they important?

To thrive as a Shop Associate, you need strong customer service abilities, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork skills help you provide a positive shopping experience and resolve customer concerns efficiently. These competencies ensure smooth store operations, satisfied customers, and contribute to overall sales success.

What is the difference between Shop Associate vs Cashier?

AspectShop AssociateCashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Required SkillsCustomer service, product knowledge, organizationMath skills, attention to detail, customer service
Work EnvironmentRetail stores, malls, supermarketsRetail stores, supermarkets, convenience stores
Common CertificationsNone typically requiredNone typically required

While both Shop Associates and Cashiers work in retail environments, Shop Associates focus on customer assistance and store upkeep, whereas Cashiers primarily handle transactions. The roles often overlap, but their main responsibilities differ, making each position essential for smooth store operations.

Is being a shop associate a hard job?

Being a shop associate can involve physically demanding tasks such as lifting, standing for long periods, and assisting customers, which may be challenging for some. The job typically requires good communication skills, attention to detail, and the ability to handle a fast-paced environment, but it is generally considered manageable with proper training and experience.

What are the most commonly searched types of Shop jobs in Frederick, MD?

The most popular types of Shop jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Shop Associate jobs?

Cities near Frederick, MD with the most Shop Associate job openings:

Shop Associate jobs near you
Infographic showing various Shop Associate job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,552 per year, or $19.5 per hour.

Estimating Administrative Associate

Total Recon Auto Center

Rockville, MD • On-site

$18 - $21/hr

Full-time

Posted 16 days ago

Job description

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Position Summary:
As an Estimating Administrative Associate, you'll be responsible for reviewing repair estimates line by line and matching them against insurance carrier estimates. You'll be the person who catches what's missing, keeps repair order files complete and accurate, and makes sure nothing falls through the cracks between the estimate, the carrier, and the technicians on the floor. This position is an entry point into the estimating side of collision repair, making it ideal for detail-oriented administrative, billing, or office professionals who want to build a career in this growing and rewarding field. No prior collision experience is required - training is provided.
Essential Duties and Responsibilities (include, but are not limited to the following):
  • Review and compare estimates line by line against insurance carrier estimates to identify discrepancies in operations, labor hours, parts, paint times, and rates.
  • Match estimates to the work actually performed is reflected accurately on the final estimate.
  • Prepare, document, and submit supplement requests, and track each one through carrier review and approval.
  • Maintain accurate, complete repair order files in the shop's estimating and management systems, including photos, parts invoices, and supporting documentation.
  • Communicate with insurance adjusters, estimators, and technicians to resolve documentation questions and move approvals forward.
  • Track estimate and supplement status, flag aging or stalled files, and report on progress to shop leadership.
Qualifications Required:
  • Prior administrative, office coordinator, billing, or customer service experience, ideally in a collision center, dealership, insurance, or automotive service environment.
  • Strong attention to detail and comfort working with numbers, invoices, and multi-page documents that must be compared line by line.
  • Proficiency with computers and standard office software (email, spreadsheets, Google Workspace). Experience with CCC ONE, Mitchell, or Audatex is a plus, but not required (training provided).
  • Tesla or EV-specific knowledge is a plus, but not required (training provided).
  • Strong written and verbal communication skills, with the ability to follow up professionally with carriers, vendors, and customers.
  • Ability to manage multiple open files and competing deadlines in a fast-paced, technology-driven environment while maintaining accuracy.
  • High school diploma or equivalent required.
Salary:
$18.00 - $21.00 per hour; depending on experience.
Work Environment:
This role is primarily office-based within an active collision repair facility. The position involves extended periods of desk and computer work, with regular time spent on the shop floor reviewing vehicles, parts, and repairs alongside estimators and technicians. The shop environment can be noisy and fast paced, requiring adherence to all safety protocols.
Physical Demands:
  • Ability to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack.
  • Ability to sit and work at a computer for extended periods, and to move between the office and the shop floor as needed.
  • Ability to lift and carry up to 15 pounds, if required.
  • Reasonable accommodations will be made for qualified individuals with disabilities.
Equal Employment Opportunity:
Total Recon Auto Center is proud to be an equal-opportunity employer. Total Recon Auto Center is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (including physical or mental disability, medical condition, or medical leave), or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting,
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