... * Assist in the appraisal of repair orders coming into the Service Department and may participate ... Advises Shop Foreman or Service Manager of all customer complaints * Assists the Shop Foreman or ...
... * Assist in the appraisal of repair orders coming into the Service Department and may participate ... Advises Shop Foreman or Service Manager of all customer complaints * Assists the Shop Foreman or ...
Commis/caissier(e)
Levis, QC · On-site
Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...
Commis/caissier(e)
Levis, QC · On-site
Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...
Membre d'equipe au service
Levis, QC · On-site
Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...
Membre d'equipe au service
Levis, QC · On-site
Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...
ROI should be considered when scheduling and participating in events * Assist in product complaint ... shops * Contribute to Henkel's success by professionally challenging status quo, sharing your ideas ...
ROI should be considered when scheduling and participating in events * Assist in product complaint ... shops * Contribute to Henkel's success by professionally challenging status quo, sharing your ideas ...
Gerant du service d`encadrement
Levis, QC · On-site
Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early ...
Gerant du service d`encadrement
Levis, QC · On-site
Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early ...
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
... assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you ... guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products.
Shop Assistant information
What does a shop assistant do?
A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.
What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?
To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.
What are some common challenges faced by shop assistants, and how can they be managed effectively?
Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.
What is the difference between Shop Assistant vs Cashier?
| Aspect | Shop Assistant | Cashier |
|---|---|---|
| Primary Role | Assists customers, stocks shelves, provides product information | Processes transactions, handles payments, issues receipts |
| Work Environment | Retail stores, supermarkets, boutiques | Retail outlets, supermarkets, convenience stores |
| Required Skills | Customer service, product knowledge, communication | Math skills, attention to detail, basic computer skills |
| Common Certifications | None typically required, on-the-job training | None typically required, on-the-job training |
While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.
What is a shop assistant job?
A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs
What cities near Quebec, QC are hiring for Shop Assistant jobs?
Cities near Quebec, QC with the most Shop Assistant job openings:
Technicien · ne chef · fe d'équipe / Lead Hand
Saint-augustin-de-desmaures, QC • On-site
Brandt
Full-time
Re-posted 12 days ago
Job description
Brandt est actuellement à la recherche d'Technicien·ne chef·fe d’équipe d’équipe pour sa succursale de St- Augustin Construction et Foresterie .
Ce poste est chargé de coordonner et de diriger la charge de travail du département du service afin d’optimiser l’efficacité et la productivité tout en effectuant des travaux de réparation de qualité; conseiller le contremaître d’atelier et le directeur de service au sujet des compétences et de la formation des techniciens nécessaires.
Fonctions et responsabilités
- Aider à attribuer les tâches et les zones de travail aux employés du service en fonction de leurs compétences et de leurs connaissances
- Participer à l’évaluation des demandes de réparation qui arrivent au service de maintenance et peut participer aux réparations, et examiner les demandes de réparation pour en vérifier l’exactitude et l’exhaustivité
- Diriger et aider les techniciens et les apprentis à diagnostiquer les problèmes
- Inspecter et réparer tous les outils spéciaux; recommander de nouveaux outils au besoin
- Informer le contremaître d’atelier ou le directeur de service de toutes les plaintes des clients
- Aider le contremaître d’atelier ou le directeur de service à coordonner et à organiser des réunions trimestrielles sur la sécurité
- Peut remplacer le rôle de contremaître d’atelier en son absence
- Prendre, s’il y a lieu, des dispositions et participer à la remise à neuf de l’équipement usagé et à la mise en place du nouvel équipement
- Approuver, s’il y a lieu, la livraison de l’équipement au client
- Aider, s’il y a lieu, à fournir une rétroaction sur le rendement des techniciens de maintenance et du personnel au directeur de service
- Autres tâches assignées
Compétences requises
- Capacité à travailler en équipe
- Capacité à diriger les autres
- Posséder des compétences efficaces en communication écrite et verbale et être capable de présenter des exposés en groupe
- Capacité d’utiliser des applications bureautiques standard
- Doit être parfaitement bilingue en français et en anglais
- Doit être capable de soulever jusqu’à 50 livres
Expérience requise
- Au moins 5 ans d’expérience en tant que technicien de machinerie lourde
- Certificat de compagnon requis
- Le permis de conduire de classe 1 est considéré comme un atout
- Licence de chariot élévateur souhaitable
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Brandt is currently seeking a Leadhand Shop for our St-Augustin Construction and Forestry branch.
This position is responsible for coordinating and directing the workload of the Service department for maximum efficiency and productivity while providing quality repair work; advises makes recommendations to Shop Foreman and Service Manager regarding technician skills and training needed
Duties and Responsibilities
- Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
- Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
- Directs and assists technicians and apprentices in the diagnosis of machine problems
- Inspects and repairs all special tools; recommends new tooling as required
- Advises Shop Foreman or Service Manager of all customer complaints
- Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
- May fill Shop Foreman’s role in their absence
- May arrange for and participate in reconditioning of used equipment and setup of new equipment
- May approve the release of equipment for delivery to customer
- May assist in providing performance feedback for service technicians and staff to the Service Manager
- Other duties as assigned
Required Skills
- Ability to work multiple shift patterns
- Ability to lead others
- Must possess effective written and verbal communication skills, and be able to present to groups
- Ability to use standard desktop applications
- Must be fluently bilingual in French and English
- Must be able to lift up to 50 pounds
Required Experience
- 5+ years’ experience as a heavy duty service technician
- Journeyman certificate required
- Class 1 driver’s license considered an asset
- Forklift license preferred
#LI-onsite
Required Skills
Required Experience