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Shop Assistant Jobs in Madison, WI (NOW HIRING)

Summit Companies

Shop Technician

Madison, WI · On-site

Cleaning of workstation and surrounding areas in warehouse/ shop. * Assist with Inventory audits. * Transport items via Truck travel time and location may vary, upon request. * Other duties as ...

Summit Fire & Security

Shop Technician

Madison, WI

Cleaning of workstation and surrounding areas in warehouse/ shop. * Assist with Inventory audits. * Transport items via Truck travel time and location may vary, upon request. * Other duties as ...

Lakeside International Trucks

Shop Foreman

Janesville, WI · On-site

$80K - $90K/yr

Shop Foreman Department: Service Employment Type: Full Time Location: Janesville Compensation: $80 ... Ensure proper warranty procedures are followed. * Assist in completing necessary and accurate ...

The Bruce Company

Shop Mechanic

Middleton, WI · On-site

$22 - $30/hr

We are currently seeking a Shop Mechanic with experience working as a shop mechanic or Automotive ... Snow Removal : Assist with snow removal during the winter months. * Timely Service : Ensure company ...

Classet

Shop Manager

Watertown, WI · On-site

$18 - $25/hr

Brisc Plumbing is Hiring a Shop Manager! Brisc Plumbing - Watertown, WI $18-$25 per hour Full-Time ... Deliver parts, materials, or equipment to active job sites when needed. * Assist technicians with ...

Classet

Shop Manager

Watertown, WI · On-site

$18 - $25/hr

Brisc Plumbing is Hiring a Shop Manager! Brisc Plumbing - Watertown, WI $18-$25 per hour ... Deliver parts, materials, or equipment to active job sites when needed. * Assist technicians with ...

Classet

Shop Manager

Watertown, WI · On-site

$18 - $25/hr

Brisc Plumbing is Hiring a Shop Manager! Brisc Plumbing - Watertown, WI $18-$25 per hour ... Deliver parts, materials, or equipment to active job sites when needed. * Assist technicians with ...

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Shop Assistant information

See Madison, WI salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for shop assistant in Madison, WI is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs
What are the most commonly searched types of Shop jobs in Madison, WI? The most popular types of Shop jobs in Madison, WI are:
What cities near Madison, WI are hiring for Shop Assistant jobs? Cities near Madison, WI with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Shop Technician

Summit Companies

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

JOB SUMMARY:

The purpose of the Shop Technician - Shop position is to receive materials, store materials, pick items and move as well as transport items outside of the warehouse.

ESSENTIAL JOB DUTIES: 

  • Perform hydrostatic test or 6-year internal inspections on fire extinguishers.
  • Assist with walk- in customers fire extinguisher.
  • Occasionally deliver fire extinguishers and cabinets to customers.
  • Help keep shop and extinguisher holding areas clean.
  • Frequently moves fire extinguishers, fire sprinkler pipes and other mechanical devised.
  • Identifies and inspects received inventory.
  • Verify labels.
  • Driving company vehicles, as assigned.
  • Transportation of items in and out of trucks.
  • Cleaning of workstation and surrounding areas in warehouse/ shop.
  • Assist with Inventory audits.
  • Transport items via Truck travel time and location may vary, upon request.
  • Other duties as assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. 

Education, Training, Certifications: 

  • HS Diploma or equivalent required.  

Experience, Knowledge, Skill Requirements:

  • 1 year Fire Life Safety Industry experience specifically within the Shop area, preferred.
  • Inventory control experience, preferred. 
  • Forklift certification, license, or experience (as required), required. 
  • Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
  • Demonstrated critical thinking skills.
  • Collaborator and ability to work with all levels of employees.
  • Strong diligence and accuracy

Communication Skills:

  • Must have the ability to effectively read, write and communicate in English with employees and customers. 

Systems and Software Skills:

  • Familiarity with analytical use of business intelligence systems, Sage 300 CRE, or similar, preferred
  • 1 years of professional computer skills, preferred.
  • Experience with SalesForce preferred.

Other Qualifications:

  • Valid driver's license with acceptable driving record required. 
  • Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
  • Must be able to travel up to 20% of the time, locally.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time.  Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights. 

Work Environment:

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others.   Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations. 

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. 

#LI-JC2

Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!  

Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce.  Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states.  

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development.  Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. 

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire Protection offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance 
  • 401(k) Plan with Company Match 
  • Flexible Spending Accounts
  • Long-Term Disability - Employer Paid
  • Short-Term Disability - Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity 
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program
Our Core Values

PIPE
  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire Protection participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire Protection is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.  

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