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Shop Assistant Jobs in Baltimore, MD (NOW HIRING)

Medstar Health

Gift Shop Assistant (PRN)

Baltimore, MD · On-site

$18 - $29.74/hr

Gift Shop Assistant This position will cover both MedStar Good Samaritan Hospital and MedStar Union Memorial Hospital locations. Status: Per diem (PRN) - does not offer benefits or PTO Availability ...

MedStar Health

Gift Shop Assistant (PRN)

Baltimore, MD · On-site

$18 - $29.74/hr

Per diem (PRN) - does not offer benefits or PTO Availability Needed/Gift Shop Hours: Mon-Fri 9:00am-8:00pm and Sat-Sun 10:00am-5:00pm General Summary of Position Assists gift shop customers with ...

Reliance Fire Protection

Shop Foreman

MD · On-site

$25 - $28/hr

The Shop Foreman oversees daily shop operations, directing the fabrication, staging, and inventory ... Coordinate tool tracking and maintenance for field crews. * Assist with fleet coordination as ...

Reliance Fire Protection Inc

Shop Foreman

Curtis Bay, MD · On-site

$25 - $28/hr

The Shop Foreman oversees daily shop operations, directing the fabrication, staging, and inventory ... Coordinate tool tracking and maintenance for field crews. * Assist with fleet coordination as ...

Cambium

Shop Technician I

Baltimore, MD · On-site

$55K - $65K/yr

Follow safety protocols, daily task lists, and standard operating procedures to maintain a clean and hazard-free shop. * Assist with R&D and prototyping tasks by fabricating product samples or ...

Summit Fire & Security

Technician - Shop

Hanover, MD · On-site

Cleaning of workstation and surrounding areas in warehouse/ shop. * Assist with Inventory audits. * Transport items via Truck travel time and location may vary, upon request. * Other duties as ...

Cambium

Wood Shop Technician I

Baltimore, MD · On-site

$55K - $65K/yr

Follow safety protocols, daily task lists, and standard operating procedures to maintain a clean and hazard-free shop. * Assist with R&D and prototyping tasks by fabricating product samples or ...

Summit Fire & Security

Technician - Shop

Hanover, MD · On-site

$20/hr

Cleaning of workstation and surrounding areas in warehouse/ shop. * Assist with Inventory audits. * Transport items via Truck travel time and location may vary, upon request. * Other duties as ...

Summit Companies

Technician - Shop

Hanover, MD · On-site

Cleaning of workstation and surrounding areas in warehouse/ shop. * Assist with Inventory audits. * Transport items via Truck travel time and location may vary, upon request. * Other duties as ...

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Shop Assistant information

See Baltimore, MD salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shop assistant in Baltimore, MD is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.17 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Baltimore, MD?

The most popular types of Shop jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Shop Assistant jobs?

Cities near Baltimore, MD with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,524 per year, or $16.6 per hour.

Porter - Shop Assistant

Silver Star Service Center Inc

Annapolis, MD • On-site

$18/hr

Full-time

Re-posted 21 days ago

Job description

Founded in 1987, Silver Star Service Center, Inc. is a family-owned and operated company that specializes in European automotive repair and maintenance. We service all Mercedes-Benz, BMW, Jaguar, Land Rover, and Tesla vehicles, including hybrid and electric cars. With an emphasis on quality work and client satisfaction, our team loves going the extra mile for our customers! Joining us means becoming part of a friendly and talented team that values continuing education and professional excellence. Apply today and come work with the best in the business!Now, we're hiring a hard-working full-time Porter - Shop Assistant to join our Annapolis, MD shop! This is an entry-level position where you'll play a major part in our day-to-day while taking your first steps in the auto repair industry.Not only will you earn competitive pay (from $18.00 an hour), but you'll also receive fantastic benefits and perks, such as:Pay incentives for meeting training milestonesDental and vision insurance6 paid holidays per year3 weeks of earned PTOEmployee parts discountsAccess to the shop and tools for personal vehicle repairsAvailable overtimeEnjoy a comfortable work environment with air-conditioned facilities at all of our locations.Joining us means becoming part of a friendly and talented team that values continuing education and professional excellence. Apply today and come work with the best in the auto repair business!THE PORTER - SHOP ASSISTANT WE'RE LOOKING FORValid driver's licenseReliable transportationProfessional appearance and good personal hygieneDesire to learn more and grow in the auto repair industryWHAT YOU'LL BE DOING IN THIS ENTRY-LEVEL ROLEWorking Monday through Friday from 8:00 am to 5:00 pm with overtime availablePicking up and delivering automotive partsPerforming general facility maintenance and cleaningSafely transporting customers to and from the shopWashing customer vehicles before pick-upSupporting daily productivity and helping our shop take excellent care of customersTHINK YOU'RE THE RIGHT FIT?If you have what it takes to excel as our Porter - Shop Assistant, reach out today using our short initial application! Launch your career in this entry-level role.Must have the ability to pass a background check and drug screening test.
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