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Shop Assistant Manager Jobs in Provo, UT (NOW HIRING)

Krispy Kreme

Assistant Manager

Orem, UT · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Krispy Kreme

Assistant Manager

Sandy, UT · On-site

Shop Operations * Assist in overseeing daily shop operations including retail, production ... Financial Management * Assist in managing labor, product costs, waste, and controllable expenses.

Potbelly

Assistant Manager

Sandy, UT · On-site

$19 - $21/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the ... Assistant Manager Department/Function: Operations Location: Field, in Shop Reports to: General ...

Jersey Mike's Subs

Assistant Manager

Vineyard, UT · On-site

$17 - $18/hr

At Jersey Mike's, we're more than just a sub shop-we're a team built on great food, great people ... What You'll Do As an Assistant Manager, you'll partner with the General Manager to lead daily ...

Tilly's

Assistant Manager (Part Time)

Riverton, UT · On-site

As an Assistant Manager, you will work with the Store Management Team to ensure that each Customer ... Shop to your heart's content with exclusive discounts in-store. Enjoy the latest fashion and gear ...

Burt Brothers

Automotive Assistant Manager

Riverton, UT · On-site

$75K - $90K/yr

Automotive Assistant Manager: * Lead from the front : open/close, set the daily game plan, keep the shop safe, clean, and efficient * Own the guest experience : greet, advise, build estimates ...

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How much do shop assistant manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for shop assistant manager in Provo, UT is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.48 per hour, depending on experience, location, and employer.

What does a shop assistant manager do?

A Shop Assistant Manager helps oversee the daily operations of a retail store, supporting the store manager in tasks like supervising staff, managing inventory, and ensuring excellent customer service. They often handle scheduling, resolve customer complaints, and assist in training new employees. Shop Assistant Managers also help implement sales strategies, monitor store performance, and ensure that company policies and procedures are followed. Their role is essential in maintaining a smooth and efficient retail environment.

What are the key skills and qualifications needed to thrive as a shop assistant manager, and why are they important?

To thrive as a Shop Assistant Manager, you need strong retail operations knowledge, staff supervision experience, and a background in sales or customer service, often supported by a high school diploma or relevant vocational training. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and leadership skills help you motivate teams and deliver outstanding customer service. These abilities ensure smooth daily operations, increased sales, and a positive shopping environment.

What are some common challenges faced by shop assistant managers and how can they be addressed?

Shop Assistant Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing staff schedules, and handling unexpected issues like inventory shortages or staff absences. To address these, it's important to develop strong organizational skills, maintain clear communication with both staff and management, and be proactive in problem-solving. Embracing teamwork and regularly seeking feedback can also help in creating a positive work environment and ensuring the smooth operation of the store.

Is it hard to be a shop assistant manager?

Being a shop assistant manager involves overseeing daily store operations, managing staff, and ensuring customer satisfaction, which can be demanding due to multitasking and problem-solving responsibilities. Success in this role often requires strong leadership, communication skills, and the ability to handle stressful situations efficiently.

What is a shop assistant manager?

A shop assistant manager is a retail employee who oversees daily store operations, supervises staff, manages inventory, and ensures customer satisfaction. They often coordinate with higher management and may handle scheduling, sales targets, and training. Strong leadership, communication skills, and knowledge of retail systems are important for this role.

What cities near Provo, UT are hiring for Shop Assistant Manager jobs?

Cities near Provo, UT with the most Shop Assistant Manager job openings:

Shop Assistant Manager jobs near you
Infographic showing various Shop Assistant Manager job openings in Provo, UT as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $37,278 per year, or $17.9 per hour.

Assistant Manager

Orem, UT • On-site

Krispy Kreme
Traveler Accommodation • 5 - 10K employees
Learn more about Krispy Kremeexternal

Full-time

Re-posted 23 days ago

Krispy Kreme rating

5.3

Company rating: 5.3 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

Job description

WKS KRISPY KREME, LLC
Position: Assistant Manager
Brand: Krispy Kreme
Reports To: District Leader
Job Overview
The Assistant Manager supports the General Manager in overseeing the daily operations of the shop to ensure exceptional guest service, product quality, food safety, operational excellence, and profitability. This role assists in leading and developing team members, maintaining Krispy Kreme brand standards, driving sales performance, and ensuring a clean, safe, and welcoming environment for guests and employees.
Key Responsibilities
Leadership & Team Development
  • Assist with recruiting, hiring, onboarding, training, and developing team members.
  • Provide coaching, feedback, and performance support to hourly employees.
  • Support succession planning and development of future leaders.
  • Lead by example and promote a positive, respectful, and team-oriented work environment.
  • Demonstrate WKS Krispy Kreme Values of Integrity, Loyalty, Winning, Service, and Teamwork.
  • Assist with shift coverage and leadership support as business needs require.

Shop Operations
  • Assist in overseeing daily shop operations including retail, production, sanitation, and delivery functions.
  • Ensure compliance with Krispy Kreme operating procedures, recipes, and brand standards.
  • Monitor staffing levels and deployment to maximize operational efficiency and guest service.
  • Support opening, closing, and shift change procedures.
  • Ensure proper execution of production schedules, product availability, and inventory controls.
  • Assist with ordering, receiving, storage, and inventory management.

Guest Experience
  • Ensure guests receive friendly, efficient, and accurate service.
  • Resolve guest concerns and complaints professionally and promptly.
  • Maintain a visible presence in the shop to support team members and guest satisfaction.
  • Support promotional programs and sales-building initiatives.
  • Reinforce guest service standards and brand expectations.

Financial Management
  • Assist in managing labor, product costs, waste, and controllable expenses.
  • Support achievement of sales and profitability goals.
  • Follow cash handling, deposit, and reconciliation procedures.
  • Assist with inventory counts, product ordering, and operational reporting.
  • Protect company assets through proper operational controls.

Food Safety & Compliance
  • Ensure compliance with food safety, sanitation, and health department regulations.
  • Maintain required certifications and ensure operational compliance.
  • Monitor food quality, freshness, holding times, and product presentation standards.
  • Enforce workplace safety policies and procedures.
  • Support compliance with all federal, state, and local regulations.

Cleaning & Facility Standards
  • Maintain a clean, organized, and safe shop environment including retail, production, storage, restroom, and exterior areas.
  • Ensure cleaning schedules and sanitation procedures are consistently followed.
  • Perform and assign cleaning tasks including, but not limited to, sanitizing equipment, sweeping, mopping, removing trash, cleaning restrooms, maintaining production areas, and any other cleaning or side work tasks assigned by management.

Physical Activity
  • Standing, walking, bending, stooping, twisting, reaching, and grasping.
  • Writing, filing documents, and working at a computer.
  • Lifting, carrying, pushing, and pulling objects.
  • Communicating with guests, team members, vendors, and management.
  • Use of POS systems, production equipment, and other shop technology, as permitted by applicable state age requirements.

Physical Requirements
  • Standing and walking for extended periods during the work shift.
  • Lifting and carrying ranges:
  • 0-10 lbs: Frequent
  • 11-25 lbs: Occasional to Frequent
  • 26-50 lbs: Occasional with assistance
  • 51-75 lbs: Seldom; team-lift only
  • Pushing and pulling approximately 10-40 lbs of force occasionally.
  • Frequent use of hands for food handling, equipment operation, cleaning, and administrative tasks.

Work Environment
  • Work performed in retail, production, storage, and office areas of the shop.
  • Exposure to heat, noise, wet or slippery surfaces, production equipment, and cleaning chemicals.
  • Fast-paced environment with frequent guest interaction and operational demands.
  • Variable schedules including early mornings, evenings, weekends, holidays, and occasional overnight shifts based on business needs.

Cognitive Demands (ADA/FEHA-Compliant)
  • Ability to maintain focus in a fast-paced environment with multiple priorities.
  • Ability to analyze operational issues and make timely decisions.
  • Ability to lead, coach, and support team members effectively.
  • Ability to handle guest concerns and operational challenges professionally.
  • Ability to multi-task and adapt to changing business conditions.
  • Ability to communicate clearly and effectively with guests, team members, and leadership.
  • Ability to maintain regular and predictable attendance.

Requirements
  • Minimum of 1-3 years of restaurant, retail, hospitality, or food service supervisory experience preferred.
  • High school diploma or equivalent required; college coursework preferred.
  • Strong leadership, communication, and organizational skills.
  • Knowledge of food safety, sanitation, and operational procedures.
  • Ability to obtain and maintain required food safety certifications.
  • Experience with cash handling, inventory management, and scheduling preferred.
  • Proficiency with POS systems and basic computer applications.
  • Ability to work flexible schedules including early mornings, evenings, weekends, holidays, and overnight shifts as needed.
  • Reliable transportation and ability to support nearby shop locations as business needs require.

This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

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