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Shoe Store Jobs in Springfield, MA (NOW HIRING)

Shoe Palace

Sales Lead - Store 1032 (LA PLAZA)

Goshen, MA · On-site

$12/hr

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE ... Make sure your store always has a cool vibe (inclusive work environment) * Motivate the sales staff ...

Caleres

Seasonal Associate - Famous Footwear

Hadley, MA · On-site

$15 - $17.25/hr

As a Famous Footwear Seasonal Associate , you are passionate about providing the best shoe store experience for every customer . You do this by creating a welcoming environment and in-store culture ...

Shoe Palace

Sales Lead - Store 1053 (TYLER)

Leeds, MA · On-site

$18/hr

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE ... Make sure your store always has a cool vibe (inclusive work environment) * Motivate the sales staff ...

Shoe Palace

Sales Lead - Store 1082 (THE PARKS)

Ware, MA · On-site

$13/hr

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE ... Make sure your store always has a cool vibe (inclusive work environment) * Motivate the sales staff ...

Shoe Palace

Assistant Manager - Mesa

Charlton, MA · On-site

$16/hr

What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site - shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch ...

Shoe Palace

Assistant Manager - Irving

Holyoke, MA · On-site

$16/hr

What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site - shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch ...

Shoe Palace

Assistant Manager - Irving

Holyoke, MA · On-site

$16/hr

What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site - shoepalace.com. At Shoe Palace, we all roll up our sleeves to pitch ...

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All JobsShoe Store JobsShoe Store Jobs in Springfield, MA

Shoe Store information

See Springfield, MA salary details

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How much do shoe store jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for shoe store in Springfield, MA is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $14.86 per hour, depending on experience, location, and employer.

What is a shoe store employee?

Shoe store employees are retail professionals who assist customers in finding, selecting, and purchasing footwear. Their responsibilities often include greeting customers, answering questions about products, recommending styles or sizes, arranging displays, and processing sales transactions. They may also manage inventory, handle returns or exchanges, and ensure the store is clean and organized. Shoe store employees play a key role in providing excellent customer service and contributing to the overall shopping experience.

What are some common challenges faced by employees working in a shoe store, and how can they be addressed?

Employees in a shoe store often encounter challenges such as handling high customer traffic during peak hours, managing inventory efficiently, and dealing with a variety of customer needs and preferences. To address these issues, it’s important to develop strong communication and organizational skills, stay updated on product knowledge, and work collaboratively with team members. Many stores also provide training on customer service techniques and inventory systems to help staff manage these challenges effectively.

What skills do I need to work at a shoe store?

To work at a shoe store, employees should have good customer service skills, basic math abilities for handling transactions, and the ability to stand for long periods. Knowledge of footwear and inventory management can be helpful, along with teamwork and communication skills. Some positions may require familiarity with point-of-sale systems and a flexible schedule.

What are the key skills and qualifications needed to thrive as a shoe store sales associate?

Success as a Shoe Store Sales Associate requires strong customer service skills, basic sales knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product-specific sizing tools is typically needed. Excellent communication, a friendly demeanor, and the ability to work well in a team set outstanding associates apart. These skills ensure customers have a positive shopping experience, which drives sales and repeat business for the store.

What is the difference between Shoe Store vs Shoe Sales Associate?

AspectShoe StoreShoe Sales Associate
RoleRetail location selling shoes and related productsEmployee responsible for assisting customers, selling shoes, and managing inventory
CredentialsHigh school diploma often preferred; no formal certification requiredHigh school diploma; sales or customer service experience beneficial
Work EnvironmentRetail store, customer-facing, fast-pacedRetail store, customer service focused, interactive
Industry UsageCommonly used to describe the retail businessSpecific job title within the shoe retail industry

While a Shoe Store refers to the retail business itself, a Shoe Sales Associate is an employee role within that store focused on customer service and sales. The two are closely related, with the store being the employer and the associate being the staff member providing service to customers.

What are popular job titles related to Shoe Store jobs in Springfield, MA? For Shoe Store jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Shoe Store jobs in Springfield, MA look for? The top searched job categories for Shoe Store jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Shoe Store jobs? Cities near Springfield, MA with the most Shoe Store job openings:
Shoe Store jobs near you
Infographic showing various Shoe Store job openings in Springfield, MA as of July 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $30,231 per year, or $14.5 per hour.

Sales Lead - Store 1077 (SANTA ANITA)

Shoe Palace

Southwick, MA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Shoe Palace rating

5.5

Company rating: 5.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES?

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE IT TAKES?

The Role

Are you a natural when it comes to starting up conversations and getting a group of people pumped? How cool would it be to work at Shoe Palace? Shoe Palace is looking for Retail Sales Lead to help us provide the best possible experience for our customers. We need someone who will drive sales to maximize profits to lead our teams. Do you think you have what it takes? Join the winning team, come show them how it's done!

Here's what a day at work may look like...

  • Sales, motivating and connecting... we need to stay on top and for this, we need the best service

  • Provide sales staff with constructive feedback and help solve customer's problems

  • Meet cool people - create positive customer relations (set the example)

  • Help keep a clean, neat, and organized store

  • Keep your personal and productivity goals in mind all-day

  • Make sure your store always has a cool vibe (inclusive work environment)

  • Motivate the sales staff and create an atmosphere of healthy competition among the team

  • Run around, climb ladders, sell shoes, and have fun!

About you...

  • 18+ years old

  • Must have OPEN AVAILABILITY DURING THE WEEKENDS

  • Excellent sales and natural leader with strong customer service skills

  • Fun and outgoing (MUST be confident and engaging)

  • Into the latest trends? Fashion? Shoes? Perfect!

  • A desire to work hard and be successful. BE DRIVEN!

  • Does talking to everyone just come naturally? Awesome!

It would be great but not completely necessary to have...

  • Experience in selling Athletic Shoes a plus.

What we bring to the table...

  • Flexible schedule

  • You like discounts? We got you!

  • Opportunities to grow!

  • Exciting work environment

Retail is not dead... come and see it!

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site - shoepalace.com.

At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.

QualificationsBehaviorsPreferred

  • Loyal: Shows firm and constant support to a cause

  • Team Player: Works well as a member of a group

  • Leader: Inspires teammates to follow them

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Self-Starter: Inspired to perform without outside help

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the busines

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

  • 2 years: Cashier

  • 3 years: Customer Service

  • 2 years: Leadership

Compensation:Sales Lead pay range: $18.00 - $18.00 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company-paid time off.Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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