Shipping Quality Inspector Jobs in Denton, TX (NOW HIRING)

PositionSummary

The QualityInspector supports Willbanks Metals' commitment to product integrity, customersatisfaction, and disciplined process execution by performing inspections,managing nonconformance workflows, and reinforcing quality standards at thefloor level.

This roleserves as a hands-on quality partner to Operations, Shipping, Sales, andProduction by verifying product conformance, coordinating internal and externalRMAs and NCRs, training operators on quality expectations, and escalating riskwith clarity and urgency. The ideal candidate is detail-oriented, operationallycredible, and comfortable balancing inspection rigor with practical problemsolving in a fast-paced steel service center environment.

KeyResponsibilities

       Perform incoming, in-process, and finalinspections on steel products and processed material to verify conformance tocustomer, internal, and specification requirements.

       Review work orders, purchase orders, mill testreports, certifications, dimensional requirements, and customer-specificquality documents to ensure product traceability and compliance.

       Own and administer internal and external RMA andNCR activity, including intake, documentation, segregation, investigationsupport, follow-up, and final disposition tracking.

       Partner with operations leadership and floorpersonnel to identify defects, process drift, recurring issues, andbottlenecks, then communicate practical containment and corrective actionrecommendations.

       Train and coach operators at the floor level oninspection points, customer requirements, work instructions, documentationexpectations, and proper escalation of nonconforming material.

       Support first article inspections, PPAP-relateddocumentation, and audit readiness activities when required by customer orinternal quality processes.

       Conduct layered process checks and routinequality walkthroughs to verify adherence to procedures, specifications,housekeeping expectations, and quality controls.

       Maintain accurate inspection records,nonconformance logs, return data, and supporting quality documentation inaccordance with company procedures.

       Coordinate with Sales, Operations, Shipping, andPurchasing on customer complaints, returns, rework decisions, and dispositionof suspect or rejected material.

       Assist in calibration tracking and verificationof measuring tools and inspection equipment used in the plant and yard.

       Support internal audits, customer audits, andISO 9001-related compliance efforts by preparing documentation and verifyingexecution at the operating level.

       Monitor quality trends and recurring issues,escalating meaningful patterns and improvement opportunities to the ContinuousImprovement and Quality Director.

       Operate with a strong safety mindset whileworking around heavy steel products, overhead cranes, forklifts, and productionequipment.

Leadershipand Operating Expectations

       Maintain a visible, credible presence on theproduction floor and build trust with operators through consistency,responsiveness, and technical judgment.

       Communicate clearly with leaders and frontlineemployees on defects, priorities, and containment steps without creatingambiguity.

       Use sound judgment to balance speed, customerservice, and compliance while protecting quality standards.

       Model accountability, urgency, andprofessionalism in resolving issues that affect customers, production flow, orquality system performance.

CoreCompetencies

WorkEnvironment and Physical Requirements

       Work is performed in both office and plant/yardenvironments with frequent exposure to heavy steel products, moving equipment,noise, dust, and changing temperatures.

       Regular standing, walking, bending, reaching,and visual inspection activity are required throughout the shift.

       Must be able to safely work around overheadcranes, forklifts, production lines, and material handling equipment whilefollowing all safety rules and PPE requirements.

PositionNotes

This job description is intended to describe the general nature andlevel of work being performed. It is not intended to be an exhaustive list ofall duties, responsibilities, or qualifications required. Duties may bemodified to meet business needs.