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Shell Vacations Jobs in Hawaii (NOW HIRING)

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Shell Vacations information

What are Shell Vacations?

Shell Vacations is a hospitality company specializing in vacation ownership, also known as timeshares. It operates a network of resorts across North America, offering members access to a variety of vacation destinations and accommodations. Shell Vacations Club members can use points to book stays at affiliated resorts or exchange their points through larger vacation networks. The company is now part of Wyndham Destinations, which expands the range of travel options available to members. Shell Vacations focuses on providing flexible vacation experiences for individuals and families.

What are the key skills and qualifications needed to thrive as a vacation sales consultant at Shell Vacations?

To thrive as a Vacation Sales Consultant at Shell Vacations, you need strong sales abilities, customer service skills, and typically a high school diploma or equivalent. Familiarity with CRM software, booking systems, and point-of-sale tools is commonly required. Excellent communication, persuasion, and relationship-building skills help you connect with clients and close sales. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive hospitality industry.

What are some common challenges faced by guest services associates at Shell Vacations, and how can they be managed?

Guest Services Associates at Shell Vacations often encounter challenges such as handling high guest volumes during peak seasons, addressing diverse guest requests, and resolving unexpected issues quickly. Effective communication, strong problem-solving skills, and the ability to work collaboratively with housekeeping and maintenance teams are essential for overcoming these challenges. Embracing a customer-first attitude and staying organized can greatly enhance both guest satisfaction and personal job satisfaction.

What is the difference between Shell Vacations vs Resort Concierge?

AspectShell VacationsResort Concierge
Primary RoleVacation ownership sales, marketing, and customer serviceGuest services, assistance, and personalized experience at resorts
Required CredentialsSales experience, customer service skills, sometimes certification in hospitalityCustomer service skills, hospitality experience, sometimes certifications in guest services
Work EnvironmentOffice settings, sales events, resort locationsResort properties, guest-facing roles, on-site interactions
Industry UsageTimeshare sales and marketingResort guest services and hospitality

Shell Vacations primarily focuses on timeshare sales and marketing, involving sales roles and customer engagement. Resort Concierge, on the other hand, emphasizes guest services and hospitality at resort locations. While both roles require customer service skills and may involve working at resorts, Shell Vacations is more sales-oriented, whereas Resort Concierge centers on enhancing guest experiences.

What are popular job titles related to Shell Vacations jobs in Hawaii?

For Shell Vacations jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Shell Vacations jobs in Hawaii look for?

The top searched job categories for Shell Vacations jobs in Hawaii are:

What cities in Hawaii are hiring for Shell Vacations jobs?

Cities in Hawaii with the most Shell Vacations job openings:

Shell Vacations jobs near you
Infographic showing various Shell Vacations job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Cashier/Sales Associate WAIAKEA SHELL ALOHA ISLAND MART (Big Island) - $17.00/HR, Full Time, quarter

CStore

Hilo, HI • On-site

$17/hr

Full-time

Medical, PTO

Re-posted 16 days ago

Job description

Description
At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
We offer competitive base pay & cash sign on bonus, health coverage, tuition reimbursement, and two weeks of vacation after a year of service.
PRIMARY PURPOSE:
Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping and stocking duties.
ESSENTIAL DUTIES/FUNCTIONS:
  • Provides quality customer service by greeting each customer in a prompt and timely manner
  • Performs cashiering duties according to the AIM Cash Policy
  • Follows Techniques of Alcohol Management (TAM) policies/procedures
  • Follows Tobacco Sale policies/procedures
  • Follows security and safety policies/procedures
  • Checks in new merchandise in a timely manner
  • Performs stocking and pricing duties
  • Maintains a clean store environment by performing housekeeping duties
  • Follows health and safety regulations, including proper food handling and sanitation.

Daily Duties:
  • Provides quality customer service by greeting each customer in a prompt and timely manner
  • Performs cashiering duties according to the AIM Cash Policy
  • Follows security and safety policies/procedures
  • Performs housekeeping and food handling & sanitation duties as assigned by Store Manager or company procedures

Periodic Duties:
  • Attends monthly store meetings
  • Attends training classes

Occasional Duties:
  • Checks in new merchandise in a timely manner
  • Performs stocking and/or pricing duties in a timely manner
  • Cleans gasoline pumps as needed
  • Performs miscellaneous housekeeping duties as needed
  • Assists in covering other locations as assigned
  • Performs other duties as assigned

Required Skills
WORKING CONDITIONS:
• Works indoors under regular store conditions
• Works outdoors under regular weather conditions as needed
Equipment use:
• Use of the cash register, gas console, coffee maker, and safe
• Use of pricing gun, overhead cigarette racks, fast food equipment and cleaning supplies.
• Use of oven, fryer, microwave, and/or other reheating devices to heat or reheat beverages, hot food, and other consumable items
• Use of calculator, hooking up C02 soda fountain air pressure dispenser tank and BIB Bag-In-A-Box syrup dispensers
Work Hours:
• Employment status may vary as follows:
Full-time Regular (35.00+hrs/week)
Part-time Regular (20.00+hrs/week)
Casual Employee (Less than 20.00 hrs/week)
• Sunday - Saturday availability
• Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
• Extended hours as assigned
MENTAL DEMANDS:
• Continuously requires attention to detail, concentration, alertness, and mathematical skills
PHYSICAL DEMANDS:
• Continuous standing for extended period of time, handling, use of eye-hand-foot coordination and corrected vision.
• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
• Seldom requires sitting, running and visiting/working at other sites.
COMMUNICATION DEMANDS:
• Continually talks to customers/clients and meets request of customers
• Frequently talks to co-workers and receives instructions
• Occasionally meets requests of co-workers
• Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives
instructions and reads
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
• Requires mathematical ability for proper cash handling
• Ability to provide prompt, friendly and quality customer service
• Ability to perform stock/inventory duties
• Ability to perform assigned housekeeping duties
Education/Training:
• High School Diploma or equivalent.
• Successfully completes Sales Associates Training Class (BSAT).
• On the job training provided by the Manager and Assistant Manager.
Experience:
• None required
Must be able to provide TB clearance.
REPORTS TO:
The Store Manager

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