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Shaw Customer Service Work From Home Jobs in Rochester, NY

HMG Careers

Work From Home Sales Specialist

Piffard, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hemlock, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Retsof, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Newark, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Fairport, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Holley, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hilton, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Batavia, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Linwood, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsShaw Customer Service JobsShaw Customer Service Work From Home JobsShaw Customer Service Work From Home Jobs in Rochester, NY

Shaw Customer Service Work From Home information

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How much do shaw customer service work from home jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for shaw customer service work from home in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is Shaw Customer Service Work From Home?

Shaw Customer Service Work From Home is a remote position where employees assist Shaw Communications customers via phone, chat, or email from their own home office. These representatives handle inquiries about Shaw's products and services, troubleshoot issues, process billing requests, and provide technical support. The role typically requires excellent communication skills, a reliable internet connection, and the ability to work scheduled shifts. Working from home allows for flexibility while still delivering high-quality customer service. Training and support are provided by Shaw to ensure employees can effectively help customers from a remote environment.

What are the key skills and qualifications needed to thrive as a Shaw Customer Service Work From Home representative?

To thrive as a Shaw Customer Service Work From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are typically required. Patience, empathy, and the ability to work independently are standout soft skills for this remote position. These skills ensure effective customer support, high satisfaction, and efficient issue resolution while maintaining professionalism in a home-based environment.

How does Shaw support remote customer service employees in staying connected and engaged with their teams?

Shaw provides remote customer service representatives with a suite of communication tools, including secure chat platforms, video calls, and regular team meetings to foster collaboration and maintain team cohesion. Supervisors hold frequent check-ins to address questions, offer feedback, and support professional growth. Shaw also offers remote training sessions and virtual social events, helping employees stay engaged and feel part of the company culture, even while working from home.

What is the difference between Shaw Customer Service Work From Home vs Shaw Technical Support Representative?

AspectShaw Customer Service Work From HomeShaw Technical Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentRemote, home-based settingRemote or on-site, technical troubleshooting environment
Employer & Industry UsageCustomer service for telecommunicationsTechnical support for internet, TV, and phone services
Common Search & Comparison IntentCustomer service roles in telecomTechnical support roles in telecom

While both roles involve supporting Shaw customers remotely, the Customer Service Work From Home position focuses on general customer inquiries and account management, whereas the Technical Support Representative handles technical troubleshooting and problem resolution. The choice depends on your technical skills and interest in technical support versus customer service.

How to get hired for remote Shaw customer service work from home?

To get hired for remote Shaw customer service work from home, applicants should review the company's career page for open positions, ensure they meet the required technical skills and customer service experience, and submit a complete application. Strong communication skills, familiarity with customer support tools, and a reliable internet connection are also important for success in this role.

What are popular job titles related to Shaw Customer Service Work From Home jobs in Rochester, NY?

For Shaw Customer Service Work From Home jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Shaw Customer Service Work From Home jobs in Rochester, NY look for?

The top searched job categories for Shaw Customer Service Work From Home jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Shaw Customer Service Work From Home jobs?

Cities near Rochester, NY with the most Shaw Customer Service Work From Home job openings:

Shaw Customer Service Work From Home jobs near you
Infographic showing various Shaw Customer Service Work From Home job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Rep (Work From Home)

Spade Recruiting

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 5 days ago

Job description

Remote Career Opportunity

If you’re looking for a role that offers flexibility, growth, and the ability to work from home, this opportunity may be a strong fit. We’re looking for reliable, motivated individuals who enjoy speaking with people, solving problems, and helping clients make informed decisions.

Position Overview

As a Remote Representative, you’ll connect with clients virtually, learn about their needs, and walk them through available options in a clear and professional way. You’ll have the flexibility to manage your schedule while being supported by training, mentorship, and a team-focused environment.

Responsibilities

You’ll meet with clients through Zoom or other virtual platforms, ask questions to better understand their situation, and provide personalized recommendations based on their needs. You’ll also follow up with clients, maintain strong relationships, and work toward personal and team goals.

Ideal Candidate

The right person for this role is self-motivated, dependable, and comfortable communicating with others. Strong people skills, basic computer knowledge, and good time management are important. Experience in customer service, consulting, sales, or a related field is helpful, but not required.

What’s Provided

This role offers fully remote work, flexible scheduling, performance-based compensation, ongoing training, mentorship, and opportunities to grow into leadership. You’ll have the support and structure needed to build confidence, improve your skills, and advance based on your effort and results.

Why Apply

This is more than a typical work-from-home position. It’s an opportunity to build a career with flexibility, purpose, and room for long-term growth while helping people make important decisions for their families.

Apply