ZipRecruiter

Log In

2

Shaw Customer Service Work From Home Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Zebulon, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Angier, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsShaw Customer Service JobsShaw Customer Service Work From Home JobsShaw Customer Service Work From Home Jobs in Raleigh, NC

Shaw Customer Service Work From Home information

See Raleigh, NC salary details

$9

$18

$26

How much do shaw customer service work from home jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for shaw customer service work from home in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is Shaw Customer Service Work From Home?

Shaw Customer Service Work From Home is a remote position where employees assist Shaw Communications customers via phone, chat, or email from their own home office. These representatives handle inquiries about Shaw's products and services, troubleshoot issues, process billing requests, and provide technical support. The role typically requires excellent communication skills, a reliable internet connection, and the ability to work scheduled shifts. Working from home allows for flexibility while still delivering high-quality customer service. Training and support are provided by Shaw to ensure employees can effectively help customers from a remote environment.

What are the key skills and qualifications needed to thrive as a Shaw Customer Service Work From Home representative?

To thrive as a Shaw Customer Service Work From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are typically required. Patience, empathy, and the ability to work independently are standout soft skills for this remote position. These skills ensure effective customer support, high satisfaction, and efficient issue resolution while maintaining professionalism in a home-based environment.

How does Shaw support remote customer service employees in staying connected and engaged with their teams?

Shaw provides remote customer service representatives with a suite of communication tools, including secure chat platforms, video calls, and regular team meetings to foster collaboration and maintain team cohesion. Supervisors hold frequent check-ins to address questions, offer feedback, and support professional growth. Shaw also offers remote training sessions and virtual social events, helping employees stay engaged and feel part of the company culture, even while working from home.

What is the difference between Shaw Customer Service Work From Home vs Shaw Technical Support Representative?

AspectShaw Customer Service Work From HomeShaw Technical Support Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentRemote, home-based settingRemote or on-site, technical troubleshooting environment
Employer & Industry UsageCustomer service for telecommunicationsTechnical support for internet, TV, and phone services
Common Search & Comparison IntentCustomer service roles in telecomTechnical support roles in telecom

While both roles involve supporting Shaw customers remotely, the Customer Service Work From Home position focuses on general customer inquiries and account management, whereas the Technical Support Representative handles technical troubleshooting and problem resolution. The choice depends on your technical skills and interest in technical support versus customer service.

How to get hired for remote Shaw customer service work from home?

To get hired for remote Shaw customer service work from home, applicants should review the company's career page for open positions, ensure they meet the required technical skills and customer service experience, and submit a complete application. Strong communication skills, familiarity with customer support tools, and a reliable internet connection are also important for success in this role.

What are popular job titles related to Shaw Customer Service Work From Home jobs in Raleigh, NC?

For Shaw Customer Service Work From Home jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Shaw Customer Service Work From Home jobs in Raleigh, NC look for?

The top searched job categories for Shaw Customer Service Work From Home jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Shaw Customer Service Work From Home jobs?

Cities near Raleigh, NC with the most Shaw Customer Service Work From Home job openings:

Shaw Customer Service Work From Home jobs near you
Infographic showing various Shaw Customer Service Work From Home job openings in Raleigh, NC as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative | WFH Entry-Level

Globe Life American Income Division

Raleigh, NC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 10 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply