To thrive at Sharks Ice, whether as an ice rink attendant, skate guard, or in a guest services role, you need strong customer service skills, basic first aid knowledge, and familiarity with ice rink safety guidelines. Experience with point-of-sale systems, ice resurfacing machines (like Zambonis), and scheduling or booking software is commonly required. Outstanding communication, teamwork, and a positive attitude help create a welcoming environment for guests and support smooth rink operations. These capabilities ensure safe, efficient, and enjoyable experiences for all patrons while maintaining high facility standards.