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Shared Services Jobs in Remote, OR (NOW HIRING)

AGFA

Director, Cloud Operations

OR · On-site +1

Own the operational health, stability, and performance of all production cloud platforms and shared services. * Manage SLAs, error budgets, and operational KPIs aligned to customer experience ...

Agfa

Director, Cloud Operations

OR · Remote

Own the operational health, stability, and performance of all production cloud platforms and shared services. * Manage SLAs, error budgets, and operational KPIs aligned to customer experience ...

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Shared Services information

See Remote, OR salary details

$13

$25

$42

How much do shared services jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for shared services in Remote, OR is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $30.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Shared Services role, and why are they important?

To thrive in a Shared Services role, you need a strong background in business administration, process optimization, and data analysis, often supported by a relevant degree or experience in finance, HR, or IT. Familiarity with ERP systems like SAP or Oracle, workflow management tools, and process improvement certifications such as Lean Six Sigma are commonly required. Excellent communication, problem-solving, and teamwork skills help professionals collaborate across departments and deliver consistent service. These capabilities ensure efficient operations, high service quality, and alignment with organizational goals.

What is the difference between Shared Services vs Customer Service Representative?

AspectShared ServicesCustomer Service Representative
CredentialsVaries; often includes business or administrative degreesHigh school diploma or equivalent; customer service training
Work EnvironmentCorporate offices, centralized departmentsCall centers, retail, or client-facing settings
Employer & IndustryLarge corporations across industries like finance, HR, ITRetail, telecommunications, hospitality, and service sectors
Search & Comparison IntentUnderstanding internal business functions, process optimizationCustomer interaction, problem-solving, communication skills

Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.

How does a Shared Services role typically collaborate with various departments within an organization?

In a Shared Services role, you'll regularly interact with multiple departments such as HR, Finance, IT, and Procurement to streamline processes and standardize service delivery. Effective collaboration often involves managing service requests, resolving cross-departmental issues, and ensuring that all teams receive consistent support. Strong communication and stakeholder management skills are essential, as you'll act as a bridge between business units, ensuring alignment with company policies and best practices. This collaborative environment fosters a broad understanding of the organization and can open doors to advancement in specialized or leadership roles.

What are shared services?

Shared services refer to the consolidation of business operations that are used by multiple departments within an organization, such as human resources, finance, IT, or procurement. The goal of a shared services model is to streamline processes, improve efficiency, reduce costs, and standardize service delivery across the organization. By centralizing these functions, companies can leverage best practices, technology, and economies of scale. Shared services teams typically work as internal service providers, supporting various business units with specialized expertise.
What are the most commonly searched types of Shared Services jobs in Remote, OR? The most popular types of Shared Services jobs in Remote, OR are:
What cities near Remote, OR are hiring for Shared Services jobs? Cities near Remote, OR with the most Shared Services job openings:
Shared Services jobs near you
Infographic showing various Shared Services job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $53,570 per year, or $25.8 per hour.

Senior Manager Program/Project Management

Lumen Technologies

OR • Remote

$129K - $172K/yr

Other

Medical, Life

Posted 3 days ago

New

Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

8th of 96 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

The Senior Manager Program/Project Managment contributes to the overall strategic vision of the Custom Networks organization and integrates a broad range of ideas regarding Custom Networks Analytics. You will collaborate with teams across Enterprise Ops team and other business units such as finance, product, strategy and sales to establish both deployment and spend forecasting and measurement. As a Senior Manager you will evaluate network architecture design, in addition to feasibility and cost studies. The team will be responsible for defined business values delivered on time and on budget, and with stable operation. You will also be responsible for project execution over numerous projects or complex programs and ensure solutions meet business needs. Lastly, in this role you will consult and collaborate with leadership, subject matter experts, and others as needed to drive successful end-to-end delivery.

Location

This is a work from home position within the U.S.

The Main Responsibilities
  • Develops, plans and manages development and implementation activities for highly complex programs for external and internal customers to ensure success of business objectives.
  • Manage scope definition, stakeholder expectations, project plan, milestones and associated deliverables, project financials and business case, stakeholder relationships and deliverables.
  • Development and management of cross program delivery teams composed of cross-functional internal and external resources.
  • Assesses project plans and progress, collect, consolidate, and review status reports as needed, as well as review status with project leaders on a continuous basis.
  • Support end-to-end project planning, risk identification, dependency tracking, issue identification and change management on projects.
  • Sets and controls standards and mentors the team to improve delivery of projects on time and within budget, given scope and known risks.
  • Continually identifies opportunities for innovation and improvement within projects as well as across Infrastructure Shared Services.
  • Lead both Project Control Specialists and Project Specialist to measure EVM, CPI, SPI for each project or sites.
What We Look For in a Candidate
  • 10+ years of relevant experience in Telecom industry (wireless, wireline, transport)
  • Bachelor's degree in related field or equivalent education and experience
  • 5+ years' people management experience
  • Experience leading multiple complex projects in the technology industry
  • Strong skills with MS Project Plan, Visio, PowerPoint and Excel
  • PMP certification preferred
  • Master's preferred
Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

Requisition #: 342987

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

Social media

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