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Shared Services Operations Manager Jobs (NOW HIRING)

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to ...

Martin Marietta

Shared Services Specialist

Raleigh, NC · On-site

$19.75 - $26/hr

To strengthen our Shared Services organization, we are seeking a Specialist who will play a key ... Partner with Procurement and Operations to streamline procure-to-pay workflows and strengthen ...

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Shared Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do shared services operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for shared services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a shared services operations manager?

Shared Services Operations Managers oversee the centralized delivery of support services—such as HR, finance, IT, or procurement—across an organization or group of business units. Their main role is to streamline processes, improve efficiency, and ensure consistent service quality by managing teams, setting performance targets, and optimizing workflows. They also act as a bridge between service providers and internal clients, addressing issues and implementing best practices. Effective shared services operations managers help organizations reduce costs, standardize procedures, and enhance overall business performance.

What are the key skills and qualifications needed to thrive as a shared services operations manager?

To thrive as a Shared Services Operations Manager, you need expertise in process optimization, financial management, and a relevant degree such as business administration or finance. Familiarity with ERP systems (like SAP or Oracle), workflow automation tools, and Lean Six Sigma certification are highly valuable. Strong leadership, analytical thinking, and effective communication are crucial soft skills for managing cross-functional teams and driving service excellence. These skills ensure streamlined operations, cost efficiency, and high-quality service delivery across the organization.

How does a shared services operations manager typically collaborate with different departments to streamline processes?

A Shared Services Operations Manager works closely with multiple departments—such as HR, finance, and IT—to identify overlaps, standardize procedures, and improve service delivery. This involves regular meetings with department leaders, gathering feedback, and implementing best practices across teams. Successful managers foster a culture of open communication and continuous improvement, ensuring that shared services align with each department’s unique needs while maintaining efficiency. Collaboration and relationship-building are key, as the role often serves as a bridge between centralized services and business units.

What cities are hiring for Shared Services Operations Manager jobs?

Cities with the most Shared Services Operations Manager job openings:

What states have the most Shared Services Operations Manager jobs?

States with the most job openings for Shared Services Operations Manager jobs include:

What are popular job titles related to Shared Services Operations Manager jobs?

For Shared Services Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Shared Services Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Environmental Services Operations Manager

Jefferson, LA • On-site

Crothall Healthcare
Health Care and Social Assistance • 10K+ employees
Learn more about Crothall Healthcareexternal

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Assist EVS leaders in directing and overseeing the operational needs of the Housekeeping Department.

  • Coordinate tasks of front-line staff, establish and review work standards, and plan staffing schedules.

  • Conduct regular inspections, provide staff education and training, and communicate with staff, administration, and other departments.

Crothall Healthcare rating

5.5

Company rating: 5.5 out of 10

Based on 171 frontline employees who took The Breakroom Quiz

Job description

​

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary:  $50,000 - $55,000 / year

Other Forms of Compensation: Eligible for annual bonus 

Job Summary

As an Environmental Services Operations Manager, you are responsible for assisting EVS leaders in directing and overseeing the operational needs of the Housekeeping Department.  You will coordinate the tasks of the front-line staff.  You will serve as a liaison between administration and hospital departments and provide the highest possible level of service. 

Key Responsibilities:

  • Establishes and annually reviews standards and work procedures for all Housekeeping staff
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered
  • Assists in the hiring process; interview, hiring and training of new associates
  • Orients, develops, and supervises all supervisory/housekeeping staff
  • Conducts regular inspections and makes recommendations to the facility
  • Monthly reporting of goals, accomplishments, and future plans
  • Staff education and training
  • Communication with staff, administration, and other departments
  • Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Preferred Qualifications:

  • Four year college degree, military experience, OR equivalent work experience required
  • At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
  • Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Exhibit initiative, responsibility, flexibility, and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Willingness to work a 10 hour day on a regular basis with a weekend and holiday rotation

Military Transferrable Skills: 

  • Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
  • All military branches with experience  of supervising a group of  soldiers of 15 or more
  • Troubleshoots, isolates and identifies causes of equipment malfunction
  • Teaches technical skills to lower grade soldiers
  • Prepares costs and labor estimates

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1564197

Crothall Healthcare 

TANEISHA JANEA HAMILTON 

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About Crothall Healthcare

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Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Wayne, PA, US

Year founded

1991

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