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Shared Services Associate Jobs in Wheeling, IL (NOW HIRING)

Simos

People and Organization Analyst

Chicago, IL · On-site

$21 - $27/hr

  • Medical

  • Dental

Description We are seeking a People & Organization Analyst to support HR operations within our Shared Services team. This role serves as the first point of contact for Associates and Managers ...

Corporate Coverage Company

Accounts Payable Associate

Chicago, IL · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Corporate Coverage Company is hiring an Accounts Payable Associate to join our shared services and accounting team. We support a family-owned group of recycling and industrial service companies ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$60K - $90K/yr

The Associate will interact with clients, advisors, and service providers to facilitate the smooth ... Monitor General Inquiry shared mailbox, answering questions and responding to member requests.

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

The Associate will interact with clients, advisors, and service providers to facilitate the smooth ... Monitor General Inquiry shared mailbox, answering questions and responding to member requests.

Gallagher

Client Service Manager

Rolling Meadows, IL · On-site

... Associates through continuous learning, honest feedback, and strong talent development * Executes on best practices, processes, leveraging existing systems and shared services * Conducts periodic ...

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Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for shared services associate in Wheeling, IL is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.39 per hour, depending on experience, location, and employer.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are popular job titles related to Shared Services Associate jobs in Wheeling, IL?

For Shared Services Associate jobs in Wheeling, IL, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Wheeling, IL look for?

The top searched job categories for Shared Services Associate jobs in Wheeling, IL are:

What cities near Wheeling, IL are hiring for Shared Services Associate jobs?

Cities near Wheeling, IL with the most Shared Services Associate job openings:

Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Wheeling, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,789 per year, or $20.6 per hour.

Senior Associate, Business Manager - Shared Services

JPMorgan Chase & Co

Chicago, IL • On-site

Full-time

Medical, Retirement

Re-posted 12 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

The Client Onboarding & Service Finance & Business Management team is seeking a professional to support  Shared Services, who has a penchant for story-telling with financial data and a desire to be strategic and operates with a sense of urgency.

As a Senior Associate, Business Manager - Shared Services in our Client Onboarding & Service Finance & Business Management team, you will have a high impact, large remit opportunity to ensure that senior management across the Global Bank have visibility into major Client Onboarding & Service initiatives, metrics, financials, and insights. Our goal is to support business growth while playing a key role in client retention through their onboarding and servicing experience.

Job responsibilities

  • Partner with Client Onboarding & Service and Finance & Business Management to understand the business and their key objectives to be able to prepare executive presentations - ability to package and present projections and performance trends by bringing financials and data together to tell a cohesive story

  • Design management for reporting packages to communicate business results in a transparent and concise manner

  • Coordinate operations & deliverables with other business managers, finance, project managers, and senior stakeholders across the firm

  • Analyze complex data sets, assess KPI trends, and create impactful insights using statistical analysis tools to assist in strategy development

  • Partner with Client Onboarding & Service and Finance & Business Management team to budget and forecast headcount and expense 

Required qualifications, capabilities and skills

  • At least 5 years of experience in Client Onboarding & Service, project management, or finance in roles that required an advanced skillset in storytelling and context setting

  • Ability to work collaboratively; develop dynamic partnership with multiple levels of stakeholders and integrate with the business

  • Advanced presentation skills (PowerPoint and/or PitchPro) with an expectation to repurpose standard content, as well as design & build - accounts for ~50% of role

  • Intermediate Excel Skills - Proficiency in using more complex functions with an instinct for automation and visualization

  • Ability to interpret and present complex data with an advanced attention to detail and in an engaging manner 

  • Highly motivated, proactive attitude, with a natural passion to learn and an inquisitive personality

  • Excellent problem solving, resourcefulness and critical thinking skills

  • Naturally curious, with a desire to use data to promote efficiency or improve outcomes 

  • Operate with a sense of urgency and know how to prioritize accordingly

Preferred qualifications, capabilities and skills

  • Experience in Process and/or Continuous Improvement

  • Cross-Functional Leadership - Demonstrated ability to lead and collaborate effectively across diverse teams and departments

  • Dynamic Stakeholder Management - Proven expertise in building and maintaining relationships with key stakeholders, ensuring alignment and effective communication to support strategic goals and project success
     

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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