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Shared Services Associate Jobs in Chicago, IL (NOW HIRING)

CBRE

Mail Services Associate

Chicago, IL · On-site

$54K/yr

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom ... Our collaborative culture is built on our shared values - respect, integrity, service and ...

Simos

People and Organization Analyst

Chicago, IL · On-site

$21 - $27/hr

Description We are seeking a People & Organization Analyst to support HR operations within our Shared Services team. This role serves as the first point of contact for Associates and Managers ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

The Associate will interact with clients, advisors, and service providers to facilitate the smooth ... Monitor General Inquiry shared mailbox, answering questions and responding to member requests.

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Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for shared services associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the most commonly searched types of Shared Services jobs in Chicago, IL? The most popular types of Shared Services jobs in Chicago, IL are:
What are popular job titles related to Shared Services Associate jobs in Chicago, IL? For Shared Services Associate jobs in Chicago, IL, the most frequently searched job titles are:
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What cities near Chicago, IL are hiring for Shared Services Associate jobs? Cities near Chicago, IL with the most Shared Services Associate job openings:
Shared Services Associate jobs near you

Shared Services Associate (AP/AR)

Hilco Global

Northbrook, IL • On-site

$25 - $28.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Company Overview
Hilco Global, a subsidiary of ORIX Corporation USA, is a diversified financial services company that delivers integrated professional services and capital solutions that help clients maximize value and drive performance across the retail, commercial and industrial, real estate, manufacturing, brand and intellectual property sectors, and more. Hilco Global provides a range of customized solutions to healthy, stressed, and distressed companies to resolve complex situations and enhance long-term enterprise value. Hilco Global works to deliver the best possible result by aligning interests with clients and providing strategic advice and, in many instances, the capital required to complete the deal. Hilco Global is based in Northbrook, Illinois and has more than 850 professionals operating on four continents. Visit www.hilcoglobal.com.
Position Overview
We are seeking a detail-oriented and organized Accounts Payable (AP)/Accounts Receivable Associate to join our shared services team at Hilco Global, a leading financial services provider. The Shared Services Associate will be responsible for managing and processing the company's accounts payable and accounts receivable functions efficiently and accurately, ensuring timely payments to vendors and issuance of invoices to customers as well as maintaining accurate records.
Key Responsibilities:
  • Invoice Processing: Review, verify, and process vendor invoices for payment in accordance with company policies and procedures.
  • Payment Processing: Ensure timely and accurate payments to vendors via checks, ACH, or electronic funds transfers (EFT).
  • Customer Billing: Ensure timely issuance of invoices to customers and follow up to ensure invoices are received and being addressed.
  • Cash Applications: Appropriate and timely application of funds received from customers including depositing any checks received.
  • Vendor and Customer Reconciliation: Reconcile accounts payable/receivable ledgers to ensure accuracy and resolve discrepancies with vendors/customers in a timely manner.
  • Travel & Expense Management & Reporting: Assist in auditing expense reports, , ensure adherence to policy and support management of corporate card.
  • Documentation and Filing: Maintain organized and up-to-date files for all accounts payable/receivable transactions, including invoices, receipts, and payment documentation.
  • Vendor/Customer Communication: Communicate with vendors/customers to resolve issues, such as discrepancies, overpayments, or underpayments.
  • Support Month-End Close: Assist with the month-end closing process by providing necessary AP/AR reports and reconciling outstanding payables/receivables.
  • Support Cash Flow forecasting: Provide timely forecasts for AP/AR to Treasury to ensure Treasury can forecast short term needs appropriately.
  • Reporting: Provide daily, monthly reporting on customer receipts to operations.
  • Compliance: Ensure compliance with internal controls and financial policies, including adherence to budgetary guidelines.
  • Process Improvement: Contribute to process improvements in the accounts payable/receivable process to enhance efficiency and effectiveness.

Qualifications:
  • Associate degree in Accounting, Finance, Business Administration, or a related field (preferred but not required).
  • 1-3 years of experience in accounts payable, receivable, finance, or accounting, preferably within a financial services company.
  • Experience with accounting software (e.g., Workday, Oracle) and proficiency in Microsoft Excel.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to work independently and manage multiple priorities.
  • Strong communication skills and the ability to collaborate with internal teams and external vendors.
  • Knowledge of financial controls and compliance regulations.

In compliance with the New York & Illinois Pay Transparency Law, the salary range for this role in Illinois is between $25-28.50 hourly. This salary range does not include discretionary bonus or other forms of compensation or benefits which are offered in connection with this job. Several factors are considered when determining a candidate's compensation. Please note that the salary range listed for this position is based on the level of experience outlined in the job description. If a candidate's experience differs from the requirements, the salary may be adjusted accordingly.
Hilco Global is an equal opportunity employer. Qualified candidates will be considered on merits and without regard to race, religion, color, national origin, sexual orientation, genetic information, marital status, gender, veteran, or disability status.
Hilco Global strives to comply with all applicable local/state regulations regarding displaying salary ranges. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, Hilco Global is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. https://hilcoglobal.com/careers-about/

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