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Shared Service Jobs in Alabama (NOW HIRING)

Adtran

Senior FP&A Analyst

Huntsville, AL · On-site

$84K - $104K/yr

Lead monthly forecasting and variance analysis for assigned functional areas, including corporate and shared-service organizations. * Partner with budget owners to develop accurate forecasts ...

New

Socket.dev

$115 - $161/hr

Director, Learning & Development POSITION SUMMARY This role sits within the HR L&D team and serves as a shared service across all three pillars (Employee Experience, Career Development, Enterprise ...

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All JobsShared Service JobsShared Service Jobs in Alabama

Shared Service information

See Alabama salary details

$11

$20

$35

How much do shared service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shared service in Alabama is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.86 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Alabama?

The most popular types of Shared Service jobs in Alabama are:

What are popular job titles related to Shared Service jobs in Alabama?

For Shared Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Alabama look for?

The top searched job categories for Shared Service jobs in Alabama are:

What cities in Alabama are hiring for Shared Service jobs?

Cities in Alabama with the most Shared Service job openings:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,426 per year, or $20.9 per hour.

Vice President, National Business Services & Construction

Nations Roof

Mobile, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Nations Roof rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Nations Roof is seeking a strategic and results-driven leader to oversee our National Service Center and National Construction Operations across the United States. This role will service as the operational bridge between sales and execution, ensuring seamless delivery from customer opportunity through project completion and ongoing customer support.
The ideal candidate will drive operational excellence, customer satisfaction, revenue growth, EBITDA improvement, and organizational scalability while leading teams that support customers and business units nationwide.
Key Responsibilities:
  • Lead the National Service Center and National Construction Operations supporting customers and business units across the United States.
  • Serve as the operational bridge between sales and execution, ensuring seamless delivery from opportunity development through project completion and customer support.
  • Drive operational excellence, customer satisfaction, revenue growth, profitability, and EBITDA improvement.
  • Partner with Sales, Operations, and Finance leadership to support national account growth, customer retention, and business performance objectives.
  • Oversee customer service, dispatch, project coordination, national account support, bid management, program management, and construction support functions.
  • Develop scalable processes, performance metrics, and operational standards that support continued organizational growth.
  • Monitor operational and financial performance, identify opportunities for improvement, and drive continuous improvement initiatives.
  • Lead and develop high-performing teams while fostering a culture of accountability, collaboration, and customer focus.
  • Support acquisitions, expansion initiatives, and enterprise programs through operational readiness and execution excellence.
  • Serve as a key partner to executive leadership in driving organizational performance and long-term value creation.

Qualifications:
  • Bachelor's degree in Business Administration, Construction Management, Operations Management, Finance, or related field required; MBA or advanced degree preferred.
  • 15+ years of progressive leadership experience in commercial construction, roofing, facilities services, field operations, customer operations, shared services, or related industries.
  • 10+ years leading multi-functional teams in a national, multi-location, or geographically dispersed environment.
  • Proven experience leading customer service, operations, dispatch, project coordination, construction support, national accounts, program management, or shared services organizations.
  • Strong business and financial acumen with a proven track record of driving operational performance, profitability, and growth.
  • Experience partnering across Operations, Sales, Finance, and executive leadership teams.
  • Demonstrated success leading organizational growth, process improvement, and customer-focused operations.
  • Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels of the organization.

Benefits:
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) and Paid Holidays
  • Life Insurance
  • Company Technology and Equipment
  • Career Growth and Advancement Opportunities

Nations Roof is a market-leading commercial roofing and building services platform with more than $500 million in annual revenue. Backed by AEA Investors, we are actively growing through operational excellence, strategic acquisitions, organic growth, and national account expansion.
The Vice President, National Business Services & Construction will have a unique opportunity to help scale a national platform, drive operational performance, improve EBITDA, and support enterprise value creation. This highly visible leadership role partners closely with executive leadership and business unit teams to strengthen customer experience, enhance operational effectiveness, and position the organization for continued growth and success.
If you are a leader who thrives in a fast-paced, growth-oriented environment and enjoys building high-performing teams, we encourage you to explore this exciting opportunity.
The company is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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