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Shared Service Jobs in Alabama (NOW HIRING)

Interactive Process Technology

Experience leading enterprise IT modernization portfolios spanning infrastructure, applications, cybersecurity, cloud services, data platforms, mission systems, and shared service environments

New

Adtran

Senior FP&A Analyst

Huntsville, AL · On-site

$84K - $104K/yr

Lead monthly forecasting and variance analysis for assigned functional areas, including corporate and shared-service organizations. * Partner with budget owners to develop accurate forecasts ...

Adtran

Senior FP&A Analyst

Huntsville, AL · On-site

$79K - $99K/yr

Lead monthly forecasting and variance analysis for assigned functional areas, including corporate and shared-service organizations. * Partner with budget owners to develop accurate forecasts ...

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All JobsShared Service JobsShared Service Jobs in Alabama

Shared Service information

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$11

$20

$35

How much do shared service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for shared service in Alabama is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.86 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Alabama?

The most popular types of Shared Service jobs in Alabama are:

What are popular job titles related to Shared Service jobs in Alabama?

For Shared Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Alabama look for?

The top searched job categories for Shared Service jobs in Alabama are:

What cities in Alabama are hiring for Shared Service jobs?

Cities in Alabama with the most Shared Service job openings:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,426 per year, or $20.9 per hour.

Program Manager

On-site

Interactive Process Technology
See more jobs at Interactive Process Technologyexternal

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Posted 3 days ago

New

Job description

Program Manager Wright Patterson AFB

At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.

Our Team

At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.

Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.

We're looking for people who:

  • Are curious and excited about technology
  • Like solving problems and figuring things out
  • Can take initiative but also enjoy working with a team
  • Want to keep learning, growing, and challenging themselves

If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.

*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.*

Responsibilities:
  • Provide enterprise-level management for the program across infrastructure, software and applications, software development and integration, data management, cybersecurity, cloud services, IT service management, governance and compliance, portfolio management, testing, training, and program and financial management
  • Monitor and report program activities and progress in terms of cost, schedule, and performance
  • Ensure appropriate metrics are used and documented as part of the cost, schedule, and performance reporting and exercise continuous risk mitigation and issue resolution activities
  • Serve as the primary contractor interface with Government KO, CORs, PMs, technical leads, senior stakeholders, and executive leadership to support program execution, performance visibility, issue resolution, and decision-quality communication
  • Establish and maintain governance structures for program execution, change management, architecture review, cybersecurity compliance, platform integration, risk management, and transformation milestones
  • Lead enterprise portfolio reviews, investment prioritization, capability mapping, and rationalization efforts to reduce duplication and align modernization activities with mission priorities and operational requirements
  • Direct transition, modernization, and sustainment activities, including assessment, migration planning, adoption planning, communications, workforce transition, and operational continuity
  • Oversee enterprise integration of cloud, data, cybersecurity, ITSM, ServiceNow, and mission systems while ensuring scalability, resiliency, interoperability, and alignment with enterprise architecture and cybersecurity requirements
Requirements:
  • Bachelor's degree or higher in a relevant IT, business, cybersecurity, engineering, or related field
  • Minimum of (15) years of relevant program management experience, including managing cost, schedule, performance, risk, staffing, reporting, deliverables, and stakeholder communications for complex federal IT programs
  • Active DoD/DoW Clearance w/ ability to obtain TS w/ SCI eligibility
Preferred qualifications and experience include:
  • Active TS clearance w/ SCI eligibility
  • Experience supporting Air Force organizations such as AFLCMC, AFRL, AFOSR or similar DOW research, development, acquisition, or mission support organizations
  • Experience managing large-scale federal IT contracts, portfolios, or programs involving multiple technical disciplines, stakeholders, delivery teams, and performance objectives
  • Experience leading enterprise IT modernization portfolios spanning infrastructure, applications, cybersecurity, cloud services, data platforms, mission systems, and shared service environments
  • Experience consolidating independent technology platforms, toolsets, applications, and service environments into a unified enterprise ecosystem or common architecture
  • Experience developing and executing multi-year transformation roadmaps aligned to mission outcomes, technology investments, operational requirements, and modernization priorities
  • Experience briefing senior Government stakeholders, executive governance boards, PMs, CORs, and acquisition officials on program health, risks, investment options, and modernization decisions
  • Experience with ServiceNow, ITSM, cloud platforms, cybersecurity compliance, enterprise architecture, data platforms, collaboration tools, and digital transformation initiatives
  • PMP, PgMP, SAFe, ITIL, or equivalent program, portfolio, agile, service management, or technical certifications

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.

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