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Shared Service Manager Jobs in Fort Mill, SC (NOW HIRING)

... service, and continuous improvement. * Manage departmental budgets, workforce planning, risk ... Deep understanding of shared services operating models and best practices. * Proven ability to lead ...

... shared, longterm success. If you're motivated by accountability, development, and leading ... The Service Manager plays a pivotal role in achieving the objectives of their branch's service ...

... your impact is tied to shared, long-term success. If you're motivated by accountability ... The Service Manager plays a pivotal role in achieving the objectives of their branch's service ...

Service Manager

Monroe, NC · On-site

$28 - $31/hr

Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic ... Property Staff Shared Renewal Commissions - paid monthly * $300 Morgan Essentials - paid quarterly ...

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Shared Service Manager information

See Fort Mill, SC salary details

$29K

$61.5K

$104.1K

How much do shared service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for shared service manager in Fort Mill, SC is $61,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a shared service manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

How does a shared service manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a shared service manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

How much does a shared service manager make?

A shared service manager's average salary varies by location and industry but typically ranges from $80,000 to $130,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What job categories do people searching Shared Service Manager jobs in Fort Mill, SC look for?

The top searched job categories for Shared Service Manager jobs in Fort Mill, SC are:

Infographic showing various Shared Service Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,487 per year, or $29.6 per hour.

Full-time

Posted 19 days ago


Job description

Job Summary/Overview

The Director of Shared Services is responsible for leading the organization's North American shared services functions, including accounts payable, accounts receivable, payroll, and fixed assets. This role ensures compliance with accounting standards, internal controls, and regulatory requirements while driving operational excellence, process standardization, automation, and continuous improvement across shared services operations.

Essential Duties and Responsibilities
  • Oversee shared services functions, including accounts payable, accounts receivable, payroll, cash management, expense administration, and vendor management.
  • Ensure compliance with U.S. GAAP, regulatory requirements, company policies, and internal control standards.
  • Direct the preparation of accurate and timely management reports and audit support documentation.
  • Drive operational excellence through process standardization, automation, continuous improvement, and ERP optimization initiatives.
  • Develop and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to enhance efficiency and service delivery.
  • Partner with business leaders to support strategic initiatives, financial planning, organizational growth, and business transformation efforts.
  • Build, lead, and develop high-performing accounting and shared services teams, fostering a culture of accountability, customer service, and continuous improvement.
  • Manage departmental budgets, workforce planning, risk management activities, and organizational change initiatives.
  • Perform other duties as assigned.
Knowledge, Skills, Competencies, and Abilities
  • Maintains a collaborative, team environment with direct reports, peers, and colleagues.  
  • Demonstrates strong ownership and accountability to deliver a quality and timely work product.
  • Demonstrates determination, courage and commitment with a positive attitude.  Sets work plans and considers priorities for completing assignments to meet deadlines. 
  • Knowledge of U.S. GAAP and financial reporting requirements.
  • Deep understanding of shared services operating models and best practices.
  • Proven ability to lead large teams and influence cross-functional stakeholders.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and executive presentation abilities.
  • Advanced proficiency in Excel and financial systems.
  • Experience managing audits, internal controls, and compliance programs.
Required Qualifications
  • Bachelor's degree (B. S.) in Finance, Accounting or related field.
  • 10+ years of progressive accounting and finance experience. 
  • 5+ years of leadership experience managing shared service teams which include accounts payable, accounts receivable, payroll, cash management, expense administration, and vendor management.
  • Experience in a multi-entity, multi-location, or complex organizational environment.
  • Demonstrated success leading process improvement and transformation initiatives.
  • Experience with ERP systems such as SAP, Oracle, Workday, Microsoft Dynamics, or similar platforms.
  • 30%+ travel across CMCO's U.S. footprint.