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Shared Service Manager Jobs in Tennessee (NOW HIRING)

Middleman

Service Manager

Nashville, TN

$65K - $70K/yr

... shared experiences. The Role The Service Manager plays a hands-on leadership role in daily ... operations, service execution, and team support. This position helps maintain service standards ...

Amazon

Sr. Program Manager, DSP Shared Services

Nashville, TN · On-site

$112K - $112K/yr

Within the Americas DSP organization, the DSP Shared Services team drives scalable solutions for our DSP and internal partners. We standardize complex tasks for a team of Account Managers to execute ...

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Shared Service Manager information

See Tennessee salary details

$30K

$63.5K

$107.6K

How much do shared service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for shared service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.

How does a Shared Service Manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a Shared Service Manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What does a Shared Service Manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

What are popular job titles related to Shared Service Manager jobs in Tennessee? For Shared Service Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Shared Service Manager jobs in Tennessee look for? The top searched job categories for Shared Service Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Shared Service Manager jobs? Cities in Tennessee with the most Shared Service Manager job openings:
Shared Service Manager jobs near you

Service Manager

Middleman

Nashville, TN

$65K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Job description


Middleman by Boka Restaurant Group

A cocktail-forward concept rooted in connection, Middleman is designed to bring people together over thoughtfully crafted drinks. Located between Alla Vita and Momotaro, it serves as a welcoming gathering space where guests can explore creative cocktails, small-batch Tennessee whiskeys, and rare spirits. With a program focused on discovery and a design inspired by European arcades, Middleman offers a stylish yet approachable environment for conversation, exploration, and shared experiences.

The Role

The Service Manager plays a hands-on leadership role in daily operations, service execution, and team support. This position helps maintain service standards, support staff development, and ensure a smooth and consistent guest experience.


What You’ll Do
  • Support daily operations and lead service from the floor
  • Help manage the floor during service, including touching tables, running drinks, supporting staff, and overseeing the door
  • Execute opening and closing responsibilities, including pre-shifts, daily recaps, and end-of-day procedures
  • Assist in training, coaching, and supporting front-of-house staff
  • Monitor reservations and manage guest flow using OpenTable
  • Maintain clear and consistent communication with staff, leadership, and guests
  • Participate in management meetings and contribute to team alignment
  • Uphold service standards, hospitality expectations, and overall dining room organization
Who You Are
  • An emerging hospitality leader with 2+ years of management experience in a fast-paced restaurant
  • Guest-focused, composed, and confident on the floor
  • Strong knowledge of food, beverage, and service standards
  • Comfortable supporting a team while remaining hands-on during service
  • Organized, detail-oriented, and proactive
  • Experienced with restaurant systems such as OpenTable and Aloha
  • Available to work nights, weekends, and holidays as needed
Why This Role
  • Work in a warm, high-energy dining room focused on genuine hospitality and guest experience
  • Be part of a restaurant that values teamwork, consistency, and growth
  • Opportunity to grow within Boka Restaurant Group, a company known for developing and promoting talent


Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!


Physical Requirements:
  • Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
  • Safely and effectively use all necessary tools, equipment, and cleaning chemicals
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
  • Ability to bear exposure to hot and cold environments
More detail about Middleman part of BOKA Restaurant Group, please visit https://culinaryagents.com/entities/1072320-Middleman