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ORGANIZATION OVERVIEW

At Family & Child Empowerment Services (FACES), we envision a future where all families have what they need to live, grow, and thrive in San Francisco. To achieve this vision, our mission is for every child to reach their unique potential within a safe and joyful learning environment and every family to access a network of support that promotes well-being, opportunity, and community. We provide families with high-quality early childhood education; after-school and summer enrichment; job support, training, and placement; and comprehensive family support services and referrals. 

POSITION OVERVIEW

The Senior Director of Youth, Adult, and Family Programs will collaborate with our program leaders to design, develop, and evaluate programs serving multiple generations. Specifically, the Senior Director will oversee programmatic areas of youth development, workforce development, and family support and wellness. As a new role to the FACES leadership team, the Senior Director will play a critical role in building and implementing FACES’ "two-generation" programming that creates impactful and inclusive services for children and their families across the organization. FACES seeks a forward-thinking collaborator, whose vision and strategy are based on experience, best practices, and community needs.  

What You’ll Do

Program Development

• Lead program planning, design, and implementation of out-of school time programs for 90+ school-age children, workforce development and community support programs for 400+ adults, and family support and wellness programs offered to 500+ families annually 

• Partner closely with program directors, the Senior Director of Early Childhood Education (ECE), and the COO to implement a two-generation program model for adults and families at our ECE centers

• Support collaboration between Inclusion Team and the ECE education team to offer inclusive services in compliance with state requirements for meeting the needs of exceptional children 

• Partner with the enrollment and compliance teams to reach target enrollment and ensure strong communication and engagement for a seamless enrollment experience for children and families 

• Partner with Evaluation Manager to design, implement and learn from annual program evaluation

• Support program directors to establish values-aligned programming and community partnerships

Program Supervision

• Lead, supervise, and coach Director of Workforce Development, Director of Family Support, Wellness, and Inclusion, and Basecamp Program Manager

• Partner with People Operations team, program leads, and COO to meet staffing needs, including recruitment, hiring, and onboarding; provide ongoing program-specific training and coaching

• Schedule and coordinate staff development, including coordinating outside trainers as needed

• Lead program management meetings to align on program strategy, design, integration, and quality

• Utilize restorative communication techniques to support staff and family partnership

• Coordinate partners, other providers and consultants to support program operation and service

• Ensure policies and procedures outlined are implemented with fidelity and consistency 

Program Administration 

• Use equity-based decision-making to improve program culture, processes, and systems 

• Co-develop and oversee department budget with finance team and Chief Operating Officer

• Ensure program directors implement budgets aligned with program needs and contract compliance

• Partner with the development team on program-related fundraising efforts and grant submissions

• Support program leads with goal setting and tracking, culture-building, and effective leadership

• Support the identification, design, and adoption of a program client record management platform 

• Maintain all necessary program records and oversee reporting to state, city, and private funders

• Participate on local committees and working groups relevant to program areas and funding partners

• Serve on senior admin and leadership teams to guide strategic direction and organizational culture 

Qualifications

You have a solid mix of the following knowledge, ability, skills and experience: 

• 10+ years of program experience in at least two of these areas: youth development, family engagement, education inclusion, and/or workforce development

• 8+ years of experience developing programs and managing program teams, including supervisors 

• Bachelor's degree in relevant field or equivalent work experience 

• Leadership and supervisory experience leading and working with diverse staff and communities

• Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)

• A deep commitment to aligning all program practices to FACES SF values, especially around justice, equity, diversity, and inclusion for all our stakeholders

• Strong passion for and a desire to humbly reflect and grow in pursuit of our mission

• A sense of humor - we believe joy and justice go hand in hand! 

What We Offer

• Annual salary between $130 - $140K based on experience and qualification 

• Healthcare premiums 100% paid for employees and 25% paid f