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Services Technician Jobs (NOW HIRING)

Services Technician

Billerica, MA · On-site

$49K - $53K/yr

Service Technician This Position Is Probably for You If... You're the kind of person who enjoys figuring out how things work. You'd rather repair something than replace it. You take pride in doing ...

Central Services Technician

Syracuse, NY · On-site

$22.25 - $36.90/hr

Certified Central Service Technician Course helpful. * has successfully passed a nationally accredited central service exam for central service technicians; and holds and maintains one of the ...

Position Summary The Specialty Services Technician acts as Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment, as part of a high performing team. The ...

We are currently seeking the right person to join our hospitality-focused team as a Maintenance Technician otherwise known as a Building Services Technician. Pay starting at $18.00 - 21.00/hour ...

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Services Technician information

What is a services technician?

Services Technicians are skilled professionals who install, maintain, and repair various types of equipment or systems, often in industries such as automotive, HVAC, electronics, or utilities. Their responsibilities typically include diagnosing issues, performing routine maintenance, troubleshooting problems, and ensuring that equipment functions safely and efficiently. They may work on-site at customer locations or within service centers, depending on the industry. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for this role. Training and certification requirements can vary by field and employer.

What are the key skills and qualifications needed to thrive as a services technician, and why are they important?

To thrive as a Services Technician, you need a solid understanding of mechanical or electrical systems, troubleshooting skills, and relevant technical certifications or vocational training. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong communication, customer service orientation, and problem-solving abilities make someone stand out in this position. These skills and qualities are important to ensure efficient repair, maintenance, and client satisfaction in a variety of service environments.

What are some common challenges services technicians face when working in the field, and how can they be addressed?

Services Technicians often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and ensuring safety compliance in various environments. Staying up-to-date with the latest product manuals and technical training can help overcome technical hurdles. Effective communication with clients and team members is also crucial for clarifying issues and setting realistic expectations. Additionally, strong organizational skills and proactive problem-solving can help technicians efficiently manage their workload and adapt to unexpected situations.

What is the difference between Services Technician vs HVAC Technician?

AspectServices TechnicianHVAC Technician
CertificationsOften requires manufacturer-specific or general technical certificationsTypically requires EPA certification and HVAC-specific licenses
Work EnvironmentServes various industries, including appliances, electronics, and general equipmentPrimarily works on heating, ventilation, and air conditioning systems
Employer & Industry UsageUsed across multiple sectors like appliance repair, electronics, and industrial servicesPrimarily employed in residential, commercial, and industrial HVAC services

While both roles involve technical skills and on-site service, Services Technicians have a broader scope across different equipment types, whereas HVAC Technicians specialize specifically in heating, cooling, and ventilation systems. The choice depends on your industry focus and certification credentials.

What cities are hiring for Services Technician jobs?

Cities with the most Services Technician job openings:

What are the most commonly searched types of Services Technician jobs?

The most popular types of Services Technician jobs are:

What states have the most Services Technician jobs?

States with the most job openings for Services Technician jobs include:

Infographic showing various Services Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Services Technician

Bradford White Corporation

Middleville, MI • On-site

Full-time

Re-posted 25 days ago


Bradford White rating

5.6

Company rating: 5.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Primary Function:
The Services Technician I will provide customer service and technical support on Bradford White water heating products to service technicians and homeowners in a fast-paced contact center environment. Service Technicians are responsible for ensuring customer satisfaction by providing trouble shooting guidance and installation support.
Responsibilities:
  • Support and assist in the processing of customer claims and ensuring delivery of the appropriate service solution
  • Review service cases and make determination of any site-related or component-related problems
  • Respond and process phone calls from end users, installing contractors, service and repair mechanics, wholesale/selling distributors, and field Sales Representatives regarding technical questions and issues
  • Defuse and resolve more difficult and challenging technical issues

Job Requirements:
  • 3-5 years of experience in a customer service
  • Comfortable in a fast-paced contact center environment
  • Installation and servicing of plumbing and HVAC/R products is ideal, but not required
  • Familiar with common practices and terminology in the field of HVAC/Plumbing services preferred
  • High school diploma or equivalent; Associates degree or technical certification in HVAC or Plumbing desirable
  • Strong verbal and written communications skills
  • Experience with escalation resolution
  • Ability to work in a collaborative environment and independently

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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