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Remote Services Technician Jobs (NOW HIRING)

Sunbelt Controls

Remote Services Representative

At times, this role may assist field construction technicians in the commissioning of systems for ... Utilizes the tools created for Remote Services to perform daily activities on client systems.

Numotion

Remote Wheelchair Repair Technician

$20.07 - $26.08/hr

The Remote Service Technician assesses, troubleshoots, and diagnoses problems with durable medical equipment according to manufacturer's specifications via computer software and customer ...

Numotion

Remote Wheelchair Repair Technician

$20.07 - $26.08/hr

The Remote Service Technician assesses, troubleshoots, and diagnoses problems with durable medical equipment according to manufacturer's specifications via computer software and customer ...

PEADEN

Remote Dispatcher - Home Services

Panama City, FL · Remote

$16.50 - $22/hr

Remote Service Dispatcher (Full-Time) | Monday-Friday | 8:00 AM-5:00 PM CST | Weekly Pay ... Monitor technician schedules and maximize route efficiency. * Coordinate same-day service ...

Peraton

Field Services Technician

$86K - $138K/yr

Responsibilities Position Overview We are seeking a Senior Field Services Technician to support the ... This position is remote with 95% travel requirements. Key Responsibilities * Lead and support site ...

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How much do remote services technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote services technician in the United States is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $27.16 per hour, depending on experience, location, and employer.

What is a remote services technician?

Remote Services Technicians are IT professionals who provide technical support and troubleshooting services to clients or employees from a remote location. They use specialized software and communication tools to diagnose issues, perform maintenance, and resolve problems related to hardware, software, or network systems. Their role is essential for organizations with distributed teams or customers, as they can quickly address technical concerns without needing to be physically present. Remote Services Technicians often work in help desks, managed service providers, or large corporations with remote workforce needs.

What skills and qualifications are needed to thrive as a remote services technician?

To thrive as a Remote Services Technician, you need strong troubleshooting abilities, technical knowledge of computer hardware and software, and typically a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems, and diagnostic software is essential to resolve client issues efficiently. Excellent communication, patience, and problem-solving skills help build rapport with clients and ensure clear guidance over the phone or online. These skills are vital for providing timely, effective support and maintaining high customer satisfaction in a remote environment.

What are common challenges faced by remote services technicians and how can they be managed?

Remote Services Technicians often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating effectively with clients who may have varying levels of technical knowledge, and managing multiple support requests simultaneously. To navigate these challenges, technicians rely on clear communication, robust remote access tools, and strong organizational skills. Building rapport with clients and staying updated on the latest technologies can also enhance efficiency and customer satisfaction in this role.

What is the difference between Remote Services Technician vs Field Service Technician?

AspectRemote Services TechnicianField Service Technician
CertificationsIT certifications (e.g., CompTIA, Cisco)Technical certifications (e.g., HVAC, electrical)
Work EnvironmentPrimarily remote, online supportOn-site customer locations
Industry UsageIT, tech support, networkingAppliance, HVAC, industrial equipment
Common Search IntentRemote troubleshooting, online supportOn-site repairs, installations

The main difference is that Remote Services Technicians provide technical support and troubleshooting remotely, often via phone or online, while Field Service Technicians perform hands-on repairs and installations at customer sites. Both roles require technical skills, but their work environments and daily tasks differ significantly.

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What are the most commonly searched types of Services Technician jobs?

The most popular types of Services Technician jobs are:

What states have the most Remote Services Technician jobs?

States with the most job openings for Remote Services Technician jobs include:

What job categories do people searching Remote Services Technician jobs look for?

The top searched job categories for Remote Services Technician jobs are:

Remote Services Technician jobs near you
Infographic showing various Remote Services Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,405 per year, or $22.3 per hour.

Remote Services Representative

Sunbelt Controls

Remote

Other

Re-posted 13 days ago

Job description


JOB SUMMARY:
This position requires the individual to apply their technical experience to the support of internal and external customers, including but not limited to: field service technicians, project managers, contractor clients, and end- user clients. This includes phone support, remote BMS support, system and energy savings analysis, and alarm monitoring. At times, this role may assist field construction technicians in the commissioning of systems for ongoing projects. The position requires a high level of experience in computer skills and the understanding of computer-operated systems, including network types. The ability to convey information clearly and effectively to others in a fast-paced environment is a must.
ESSENTIAL FUNCTIONS:
  • Utilizes the tools created for Remote Services to perform daily activities on client systems.
  • Maintains regular communication with both internal and external contacts and clients regarding ongoing issues and activities.
  • Identifies recommendations to repair or modify client systems for operational or energy efficiency improvement and provides necessary information to the Sunbelt Service Salesperson. This includes recommendations to update systems to the latest standards or into quality compliance.
  • Monitors and responds to alarms and events generated by the client's remote building management systems.
  • Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
  • Monitors Building Management System uptime and notifies clients when a downtime event occurs.
  • The goal is to help the client achieve a high level of uptime.
  • Creates reports from templates and ensures they are delivered at scheduled intervals to contract clients.
  • Assists with user management and support for the Remote Services tools to help ensure total system security.
  • Supports sales in client presentations and demonstrations, and support proposal development as necessary.
  • Manages weekly time allocations to multiple assigned projects for on-time weekly submission of the individual's time sheet.
  • Responsible for practicing safe work habits and participates in office safety program requirements and that of any specific safety requirements of all assigned projects.
  • Attends and successfully completes the OSHA 10 safety training classes.
  • Takes personal responsibility for the successful completion of any assigned formal training and development plans.
  • Participates in the ongoing development program with other entry level engineers.
EDUCATION AND EXPERIENCE:
  • Three years of experience in HVAC service or another customer service position is preferred.
  • Mechanical aptitude and any technical school training is a plus.
  • Working knowledge of MS Office Suite, Windows, and File Structure. Basic TCP/IP network structure and web navigation are required.
  • Must be highly organized and possess the ability to work in a high paced environment with the ability to prioritize tasks to meet the schedules given by Sunbelt leadership.
  • Has the ability to operate independently and autonomously and take ownership of all assigned tasks.
  • Must possess and maintain a valid driver's license.
  • Ability to execute their work to ensure high customer satisfaction and the highest quality deliverable.
  • Excellent oral, written and interpersonal skills are a requirement of this position.
ACCO COMPETENCIES:
  • Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
  • Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
  • Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
  • Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility and shows personal humility.
  • Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
  • Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
PHYSICAL REQUIREMENTS:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this job, the employee is regularly required to sit and stand, use hands to operate computer keyboard and telephone and talk and hear.
  • Lift and/or move up to 50 lbs. occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
  • Regular and routine attendance is required.

COMPETITIVE WAGES:
$88,480 to $111,000 Annual Salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.
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About Us
Sunbelt Controls is a premier provider of building automation system solutions and services for a wide portfolio of clients across the Western United States. We provide BAS solutions that are comprehensive, ranging from new construction installation and system retrofits to preventative service, data analytics and fault detection diagnostics. We lead the industry with building control products and solutions that reduce energy and operational cost across several vertical markets, including office buildings, data centers, healthcare, education, and biotech/pharmaceutical.We deliver value to our clients by utilizing emerging technologies to create smarter buildings through our professional solutions, services, experiences, and ingenuity. Our employees are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do. We believe there is a better way... to grow professionally, to partner and deliver a project. If you are ready for new challenges and new opportunities, come join our team!
What's great about working at Sunbelt Controls is that we're a big enough company to be a leader in Automated Controls contracting in California, the Pacific Northwest, and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel. Together, the employees of Sunbelt Controls are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.
SUNBELT CONTROLS IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.
We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.
Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision
Sunbelt Controls will consider qualified applicants with criminal histories for employment.
At this time, Sunbelt Controls is unable to provide visa sponsorship.

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