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Services Manager Jobs in Waterloo, IA (NOW HIRING)

Kwik Trip, Inc.

Food Service Manager

Evansdale, IA · On-site

$45K - $65K/yr

Our Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent customer service, ensure the ...

City Laundering Company

Service Manager

Oelwein, IA · On-site

$70K - $85K/yr

Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...

Murphy-Hoffman Company

Service Manager

Waterloo, IA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth ... services. We believe in fostering an environment that helps employees realize their full potential ...

EquipmentShare

Service Manager

Waterloo, IA · On-site

We're hiring a Service Manager at our rental facility in Waterloo, IA , and we're looking for ... services. * Competitive, but thrive in a team oriented environment. Preference will be given to ...

EquipmentShare

Service Manager

Waterloo, IA · On-site

We're hiring a Service Manager at our rental facility in Waterloo, IA , and we're looking for ... services. * Competitive, but thrive in a team oriented environment. Preference will be given to ...

HyVee

Service Manager

Waterloo, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Explains store services to potential personal and business account customers to generate additional ...

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Services Manager information

See Waterloo, IA salary details

$27.1K

$80.5K

$135.6K

How much do services manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for services manager in Waterloo, IA is $80,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $114,900.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

Is a services manager a stressful job?

A services manager role can be stressful due to managing client expectations, overseeing team performance, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
What cities near Waterloo, IA are hiring for Services Manager jobs? Cities near Waterloo, IA with the most Services Manager job openings:
Services Manager jobs near you
Infographic showing various Services Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,537 per year, or $38.7 per hour.

Food Service Manager

Kwik Trip, Inc.

Evansdale, IA • On-site

$45K - $65K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Kwik Trip rating

7.1

Company rating: 7.1 out of 10

Based on 858 frontline employees who took The Breakroom Quiz

2nd of 47 rated convenience stores

Job description

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Kwik Star 1753
Pay Range: $45,275.00 to $65,652.00
Shift: Variable
Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
Food Manager:
Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis
Requirements:
• Great people skills
• Enjoy a fast paced work environment
• Ability to problem solve challenges and shift priorities quickly
• Desire to help others
• Maintain a clean and inviting store
• 6 months food experience including customer service and food prep
• Ability to get others motivated to complete tasks and meet goals
• Knowledgeable on food safety and sanitation
• Lift up to 50lbs, walk/stand up to 8-10 hours per day
• Available to work full-time (up to 45 hours per week) primarily 1st shift
Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.
Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Food Managers throughout the company have developed the skills to take on new challenges and leadership roles within the company.
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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