Hire, manage, and support hourly employees in collaboration with Construction and Project Managers * Supervise, train, coach, and mentor project team members, including direct and indirect reports
Hire, manage, and support hourly employees in collaboration with Construction and Project Managers * Supervise, train, coach, and mentor project team members, including direct and indirect reports
... and services, and achieve sales objectives through cross-selling opportunities. * Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under ...
... and services, and achieve sales objectives through cross-selling opportunities. * Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under ...
(CAN) Cashier
Vegreville, AB · On-site
CA$16.15/hr
... Service Manager as required. The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste debute a 16.15. Minimum Qualifications... Outlined below are the ...
(CAN) Cashier
Vegreville, AB · On-site
CA$16.15/hr
... Service Manager as required. The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste debute a 16.15. Minimum Qualifications... Outlined below are the ...
Minimum 3-5 years of experience in materials management, warehouse operations, or material receiving within industrial construction environments * Strong organizational skills and attention to detail
Minimum 3-5 years of experience in materials management, warehouse operations, or material receiving within industrial construction environments * Strong organizational skills and attention to detail
Ensure compliance with safety and handling requirements for materials * Assist with reporting and documentation related to materials management Qualifications: * Experience in materials coordination ...
Ensure compliance with safety and handling requirements for materials * Assist with reporting and documentation related to materials management Qualifications: * Experience in materials coordination ...
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Site Lead
Fort Saskatchewan, AB · On-site
Oversee maintenance planning and execution, including preventive/predictive maintenance programs, spare parts management, and contractor/vendor coordination for equipment servicing. * Manage ...
Site Lead
Fort Saskatchewan, AB · On-site
Oversee maintenance planning and execution, including preventive/predictive maintenance programs, spare parts management, and contractor/vendor coordination for equipment servicing. * Manage ...
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the ... Opening and reviewing new accounts, following up with members as per member service guidelines.
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the ... Opening and reviewing new accounts, following up with members as per member service guidelines.
Are you a skilled Skid steer Operator looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety and quality, and we're looking for dedicated ...
Are you a skilled Skid steer Operator looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety and quality, and we're looking for dedicated ...
Are you a skilled Apprentice or Journeyperson Ironworker looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and ...
Are you a skilled Apprentice or Journeyperson Ironworker looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and ...
Grader Operator, Paving
Tofield, AB · On-site
CA$145/day
Join the Ledcor Team as a Screed Operator - Shape the Future of Highway Construction in Alberta! Ledcor is seeking a safety-focused Screed Operator with 3+ years of experience in highway construction ...
Grader Operator, Paving
Tofield, AB · On-site
CA$145/day
Join the Ledcor Team as a Screed Operator - Shape the Future of Highway Construction in Alberta! Ledcor is seeking a safety-focused Screed Operator with 3+ years of experience in highway construction ...
Are you an experienced Electrician looking for an exciting opportunity to work on a major industrial project? You will perform electrical installation, maintenance and testing activities in a large ...
Are you an experienced Electrician looking for an exciting opportunity to work on a major industrial project? You will perform electrical installation, maintenance and testing activities in a large ...
Are you a skilled Journeyperson Concrete Finisher / Mason looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship ...
Are you a skilled Journeyperson Concrete Finisher / Mason looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship ...
Are you a skilled Skid steer Operator looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety and quality, and we're looking for dedicated ...
Are you a skilled Skid steer Operator looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety and quality, and we're looking for dedicated ...
Are you an Apprentice or Journeyperson Carpenter looking for an opportunity to work on a major industrial construction project? Ledcor is hiring skilled and motivated carpenters to support a ...
Are you an Apprentice or Journeyperson Carpenter looking for an opportunity to work on a major industrial construction project? Ledcor is hiring skilled and motivated carpenters to support a ...
Are you an Apprentice or Journeyperson Pipefitter looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and we're ...
Are you an Apprentice or Journeyperson Pipefitter looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and we're ...
Are you a skilled Apprentice or Journeyperson Ironworker looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and ...
Are you a skilled Apprentice or Journeyperson Ironworker looking for an exciting opportunity to work on a major industrial project? At Ledcor, we take pride in safety, quality, and craftsmanship, and ...
Laborer - Guard Rail Crew, Highway Maintenance (Year Round)
Fort Saskatchewan, AB · On-site
CA$21.50/hr
Join Our Team - Road Maintenance Careers with Ledcor Highways Ltd. Are you tired of long commutes and working far from home? Looking for a stable, long-term career where you can contribute to your ...
Laborer - Guard Rail Crew, Highway Maintenance (Year Round)
Fort Saskatchewan, AB · On-site
CA$21.50/hr
Join Our Team - Road Maintenance Careers with Ledcor Highways Ltd. Are you tired of long commutes and working far from home? Looking for a stable, long-term career where you can contribute to your ...
... cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and ...
... cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and ...
Services Manager information
What is a services manager?
Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.
What are the key skills and qualifications needed to thrive as a services manager?
To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.
How does a services manager typically collaborate with other departments to ensure seamless client experiences?
As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.
What is the difference between Services Manager vs Customer Service Supervisor?
| Aspect | Services Manager | Customer Service Supervisor |
|---|---|---|
| Required Credentials | Bachelor's degree in business, management, or related field; experience in service delivery | High school diploma or equivalent; experience in customer service roles |
| Work Environment | Oversees multiple service teams, manages operations, and develops strategies | Supervises customer service staff, handles escalations, and ensures customer satisfaction |
| Employer & Industry Usage | Common in service industries like IT, healthcare, and hospitality | Found in retail, call centers, and hospitality sectors |
The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.
Is a services manager a stressful job?
A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.
What cities near Tofield, AB are hiring for Services Manager jobs?
Cities near Tofield, AB with the most Services Manager job openings:
Full-time
Posted 12 days ago
Key responsibilities
Oversee the safe, efficient, and high-quality execution of all electrical construction activities including equipment installation, cable tray installation, cable pulling, terminations, grounding, lighting, testing, and turnover.
Coordinate manpower, materials, subcontractors, schedules, quality standards, and commissioning activities to support project execution.
Lead safety, scheduling, productivity, system turnover, and stakeholder meetings while maintaining project documentation and strong customer relationships.
Job description
We're looking for a seasoned and forward thinking Electrical Superintendent to help lead our growing Industrial division as we take on a series of major projects across Western Canada. In this pivotal role, you'll oversee the safe, efficient, and high quality execution of all piping activities while driving field excellence from planning through turnover.
As a key site leader, you will champion safety and environmental stewardship, uphold rigorous quality standards, and execute field project plans that keep crews productive, aligned, and on schedule. You'll provide clear direction to field staff, subcontractors, and trades, ensuring work is completed safely, on time, and within budget.
You are a natural problem solver-someone who thrives on tackling complex challenges and bringing innovative, actionable solutions to the field. Your expertise, leadership, and ability to anticipate what's needed next will be instrumental in delivering successful, high performance projects.
Join the Ledcor team today!
As a key site leader, you will champion safety and environmental stewardship, uphold rigorous quality standards, and execute field project plans that keep crews productive, aligned, and on schedule. You'll provide clear direction to field staff, subcontractors, and trades, ensuring work is completed safely, on time, and within budget.
You are a natural problem solver-someone who thrives on tackling complex challenges and bringing innovative, actionable solutions to the field. Your expertise, leadership, and ability to anticipate what's needed next will be instrumental in delivering successful, high performance projects.
Join the Ledcor team today!
Essential Responsibilities:
- Ensure site safety measures meet or exceed requirements outlined in corporate safety policies and applicable legislation
- Lead and oversee all electrical construction activities including equipment installation, cable tray installation, cable pulling, terminations, grounding, lighting, testing, and turnover
- Coordinate manpower, materials, subcontractors, schedules, quality standards, and commissioning activities to support project execution
- Hire, manage, and support hourly employees in collaboration with Construction and Project Managers
- Supervise, train, coach, and mentor project team members, including direct and indirect reports
- Communicate effectively with staff, trades, subcontractors, and clients to achieve safety, productivity, quality, and performance objectives
- Ensure projects are completed according to approved plans, specifications, building codes, and established quality standards
- Review project contracts and subcontracts, identify risks and opportunities, and support financial targets, forecasts, and profitability goals
- Develop, maintain, and update resource-loaded 30, 60, and 90-day look-ahead schedules while ensuring key milestones and completion dates are achieved
- Lead safety, scheduling, productivity, system turnover, and stakeholder meetings while maintaining project documentation and strong customer relationships
Qualifications:
- 3 to 8 years of construction supervision experience on industrial or large-scale construction projects
- Journeyperson Electrician certification, post-secondary diploma, or engineering degree
- Previous experience as a General Foreperson, Superintendent, or in a similar leadership role
- Has experience supervising Electrical General Forepersons, Electrical Forepersons and running at least crews of 50+ electricians
- Proven track record of maintaining a strong safety culture and working effectively with diverse teams
- Experience delivering major industrial construction projects valued at $50M or greater
- Strong knowledge of industrial construction methodologies, practices, and advanced workface planning principles
- Ability to interpret industrial construction documents and ensure contractual requirements, expectations, and stakeholder interests are clearly defined and protected
- Comprehensive understanding of construction trades with specialized expertise in electrical construction and installation activities
- Extensive experience planning and executing electrical scopes including temporary power, cable tray installation, cable pulling programs, electrical equipment installation, terminations, testing, and system turnover
- Manage LOTO programs, oversee budgets and schedules, coordinate multiple project scopes, develop stakeholder relationships
Work Conditions:
- Travel with full time project location to be determined in Western Canada Project specific
- Site based role, rotational shift will be assigned
- Ability to work evenings, holidays, weekends, and travel away from home will be required
Additional Information
Ledcor builds and maintains infrastructure in various industries including oil and gas, transportation, and mining. We're experts in all infrastructure construction and maintenance related projects. Our vast projects include: full-scale contract mining, earthworks, foundations, highways, bridges, roads, waterways and resources, airports, rapid transit, underground utilities, pipelines, independent power projects and site reclamation.Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.