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Services Manager Jobs in Maple Grove, MN (NOW HIRING)

The Account Services Manager is also responsible for building strong relationships with clinic personnel, VA offices, and other healthcare providers to facilitate the collection of complete and ...

New

Health Services Manager

Wayzata, MN · On-site

$75K - $85K/yr

Health Services Manager Department: Program Services: Health Services Grade Range/Job Status: Full Time/Exempt-Salaried Reporting Relationship: Senior Director of Program Services Supervisory ...

Health Services Manager Department: Program Services: Health Services Grade Range/Job Status: Full Time/Exempt-Salaried Reporting Relationship: Senior Director of Program Services Supervisory ...

Position Summary The Account Services Manager leads the order intake and account services function for Walkasins ® and is responsible for ensuring all required order documentation is collected and ...

New

Health Services Manager Department: Program Services: Health Services Grade Range/Job Status: Full Time/Exempt-Salaried Reporting Relationship: Senior Director of Program Services Supervisory ...

Guest Services Manager

Delano, MN · On-site

$18 - $25/hr

Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while ...

Guest Services Manager

Bloomington, MN · On-site

$60K - $65K/yr

Pay: $60000  - $65000  At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and ...

New

Guest Services Manager

Bloomington, MN · On-site

$60K - $65K/yr

Pay: $60000 - $65000 At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitors ...

New

Guest Services Manager

Bloomington, MN · On-site

$60K - $65K/yr

Pay: $60000  - $65000  At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and ...

New

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Services Manager information

See Maple Grove, MN salary details

$28.2K

$83.6K

$140.8K

How much do services manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for services manager in Maple Grove, MN is $83,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $119,300.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Maple Grove, MN?

The most popular types of Services jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Services Manager jobs?

Cities near Maple Grove, MN with the most Services Manager job openings:

Infographic showing various Services Manager job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $83,632 per year, or $40.2 per hour.

Account Services Manager

RxFunction

Eden Prairie, MN • On-site

$90K - $110K/yr

Full-time

Posted 2 days ago

New


Job description

Description
Position Summary
The Account Services Manager leads the order intake and account services function for Walkasins® and is responsible for ensuring all required order documentation is collected and processed completely and accurately. This role serves as a key partner to the Sales team, working collaboratively to remove documentation barriers, support clinic engagement, and help drive timely patient access to Walkasins®. The Account Services Manager is also responsible for building strong relationships with clinic personnel, VA offices, and other healthcare providers to facilitate the collection of complete and accurate order documentation and support efficient reimbursement processes. This role partners closely with Sales, Clinical, Reimbursement, and external customers to ensure complete order kits are received promptly-often by directly contacting clinician and VA offices-to facilitate a seamless reimbursement process and support optimal patient access.
This is a hands-on leadership role that combines tactical execution with team development and process oversight. The Account Services Manager will initially perform some order intake and account services work directly while building, recruiting, and developing a growing team to support future volume. The ideal candidate brings strong documentation rigor, deep knowledge of healthcare order processes, and a proven ability to collaborate effectively with Sales representatives, clinicians, and office staff to drive speed, accuracy, and exceptional service.
Job Responsibilities
Responsibilities include, but are not limited to, the following:
• Lead day-to-day oversight of order intake and documentation readiness to support timely fulfillment and downstream processing.
• Act as a primary point of contact for Sales and Healthcare Teams answering order intake questions, ensuring required documentation is complete, accurate, and compliant with applicable standards.
• Coordinate with external stakeholders and internal cross-functional teams to resolve intake, documentation, or reimbursement-related barriers.
• Partner with commercial teams to ensure forms and required materials are submitted accurately and on time; follow up with clinical sites as needed.
• Work closely with Clinical, Reimbursement, and Operations partners to clarify or remediate missing or unclear documentation.
• Support order processing and data entry as needed while designing scalable workflows, tools, and team capacity for growth.
• Recruit, onboard, and develop team members; establish clear expectations, procedures, and performance standards.
• Drive a culture of accountability, accuracy, and urgency across the team.
• Track and improve key performance indicators (e.g., turnaround time, completeness/accuracy, and throughput).
• Implement continuous process and technology improvements to increase efficiency and reduce rework.
• Ensure documentation aligns with payer/regulatory requirements and internal quality standards.
• Communicate professionally with clinicians, partners, and internal stakeholders.
• Handle sensitive information with discretion and maintain privacy and compliance standards.
• Demonstrate ownership and leadership in meeting departmental and company goals.
• Other duties as assigned.
Required Qualifications
  • Bachelor's degree or higher.
  • Minimum of 8 years of experience in patient- or customer-facing roles, ideally within healthcare, medical device, or reimbursement operations.
  • Minimum of 5 years of proven management experience in a healthcare setting with direct exposure to commercial payer and Medicare processes.
  • Demonstrated ability to recruit, train, and develop high-performing teams.
  • Proven success coordinating people and workflows to achieve accuracy and speed in documentation-driven processes.
  • Strong interpersonal and relationship-building skills; proven ability to collaborate effectively with Sales and Clinical partners.
  • Excellent decision-making, organizational, and problem-solving abilities.
  • Exceptional attention to detail and commitment to data and documentation accuracy.
  • Strong oral and written communication skills with a professional, customer-focused approach.
  • Proficiency in Microsoft Word, Excel, and Outlook; experience with CRM or order management systems preferred.
  • Deep understanding of payer documentation, medical necessity, and compliance requirements.
  • Demonstrated ability to act with urgency and accountability in a fast-paced environment.

Pay Range
$90,000.00 Annually to $110,000.00 Annually