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Services Manager Jobs in Washington (NOW HIRING)

Ascension

Social Services Manager

Washington, DC

$99K/yr

Assess quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments. * Manage staff relations including performance management, staff ...

Remington

Conference Services Manager

Annapolis, MD · On-site

$20 - $24/hr

Conference Services Manager Department: Sales & Catering / Events Reports To: Director of Sales & Marketing 1. Objective To ensure the seamless planning and execution of all conferences, meetings ...

Bartholomew House

Food Services Manager

Bethesda, MD · On-site

$59K - $70K/yr

Oversight of all aspects offood service and supervision of dietary staff. Meet all regulatory requirements and maintains quality food servicewithin budget * Manage dietary department in all its ...

PerkinElmer

Site Services Manager

Gaithersburg, MD

Job Title Site Services Manager Location(s) AZ (Gaithersburg) - Customer Site MD The Site Services Manager leads site-wide support functions-administrative, analytical, procurement, and project ...

Hirekeyz Inc

Sr. Financial Services Manager

Fairfax, VA · On-site

$91K - $119K/yr

Role: Sr. Financial Services Manager Location: Fairfax, VA - Hybrid Type: Part-time role Duration: Long term : We are seeking a Part-Time Senior Financial Services Manager to join our expanding team.

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Showing results 21-40

All JobsServices JobsServices Manager JobsServices Manager Jobs in Washington

Services Manager information

See Washington salary details

$31.1K

$92.5K

$155.7K

How much do services manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for services manager in Washington is $92,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $131,900.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

Is a services manager a stressful job?

A services manager role can be stressful due to managing client expectations, overseeing team performance, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Services jobs in Washington?

The most popular types of Services jobs in Washington are:

What cities in Washington are hiring for Services Manager jobs?

Cities in Washington with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,507 per year, or $44.5 per hour.

Card Services Manager

LIBRARY OF CONGRESS FCU

Hyattsville, MD • On-site

$68K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Position Overview

We are searching for a qualified Card Services Manager to be responsible for the strategic growth and daily operations of the credit, debit, and prepaid cards and the ATM fleet. This leader ensures member satisfaction while complying with complex financial regulations.

This position manages the daily card processing, settlement, new card issuing, and reconciliation of general ledger accounts. Key areas of responsibility include detecting and mitigating fraud, ensuring security of data, and monitoring industry trends. This position is the primary liaison with third-party processors, networks and reward providers. Maintains department compliance with state and federal regulations including NACHA rules and the Bank Secrecy Act (BSA).

This position is an escalation point for complex member disputes, chargebacks and other service issues, ensuring a high-quality member experience.

The Card Services Manager recruits, trains and mentors the card services team, setting performance goals and conducting regular performance reviews while monitoring results. Ensures a trained, motivated and professional staff maintaining positive member relations.

Job Description:

The Card Services Manager is responsible for managing and optimizing efficiency for the Card Services department, including the Credit Union’s Visa Debit/Credit Card, Rewards, Payments, the ATM, member service systems/procedures, equipment, and maintenance. This position will develop and implement Visa Credit/Debit card operations policies and procedures to ensure they meet regulatory guidelines. In this role the Card Services Manager ensures Card Service programs align with strategic and business plans of the Credit Union. The Card Services Manager also provides support, input, feedback, and guidance concerning daily operations for the department. Responsible for marketing initiatives designed to increase card adoption, activation and usage as well as monthly card statement messaging and holiday messaging.


  • This role combines leadership, member service, and operational responsibilities. The Card Services Manager guides and supports staff while promoting credit union products and services, maintaining compliance, and upholding the high service standards expected by our member-focused institution. This role requires deep knowledge of card processing systems, dispute resolution, and advanced proficiency in Microsoft Office (especially Excel). Professional certifications in payments or Visa/Mastercard operations are preferred. Regulatory knowledge at the expert level of Regulations E, Z, NACHA rules, The CARD Act, PCI/DSS and BSA/OFAC required. Symitar experience preferred.
  • Ensure incoming calls, emails and chats are answered within service levels and member follow up is completed within established standards.
  • Updates card and ATM systems, manages daily card systems including PIN maintenance, file maintenance, record storage and card issuance. Maintain inventory at required levels for service. Monitor ATM network for usage, performance and uptime.
  • Monitors for suspicious activity, enforcing security measures and ensures compliance with federal and state regulations.
  • Responsible for tactful and professional deceased account processing.
  • Perform due diligence determined by the vendor management policy and vendor rating.
  • Serve at the Global Visa Inc Liaison and ensure that all required reporting is completed on time and accurately. Manage Visa network standards to ensure that Visa Credit/Debit card production meets requirements.
  • Implement workflow improvements to the department.
  • Resource for and subject matter expert in the Card Services Business Continuity plan.
  • May implement new technology like digital wallets.
  • Assist with projects at the direction of the COO.
  • Performs other duties as assigned.


Excellent opportunity for a dependable professional to join a supportive and engaging work environment. Library of Congress FCU is a successful credit union that serves primarily the employees of the Library of Congress.


Education and Experience

  • Education: High School diploma or equivalent required. Bachelor’s degree in finance or business administration preferred.
  • Experience: Previous financial experience in card operations management or payment systems area highly desired. Minimum of 3 to 5 years of experience in financial services, specifically in card operations or fraud management, with at least 2 years in a supervisory capacity.

Skills

  • Strong analytical, leadership, and communication skills.
  • Excellent communication, problem-solving, and organizational abilities.
  • High level of integrity and attention to detail.
  • Demonstrated ability to work effectively with staff and members.


  • Physical Demands: While performing the duties of this job, the employee is regularly required to use the hands to finger, handle, or feel/discern objects, tools, or controls, such as, but not limited to: cash and 10- key calculator. The employee is also required to talk and hear and is frequently required to stand, walk, sit and reach with hands and arms. The employee must occasionally lift, and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work Environment: Office environment within a secure office setting. The noise level in the work environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


About Us

Back in 1935, a group of employees from the Library of Congress met to create a credit union to help their coworkers and families get ahead financially. While the credit union has changed over the years the vision of those pioneering library employees remains the same.

Today, the Library of Congress FCU is honored to serve America’s library community. We are here to help you live your best financial life story and we offer a full line of banking services.

As a not-for-profit financial cooperative, we are member-owned and governed by a volunteer board. That’s why we remain focused on service and support of the library community.

We have a 5-star rating from Bauer Financial. We are a financially strong credit union that exceeds peer averages.

The Library of Congress FCU provides employees with competitive compensation, and an excellent benefit package including medical, dental, and vision, an employer matching 401(k) plan, generous paid time off, long term disability insurance, educational assistance and career advancement opportunities.

The Library of Congress FCU conducts credit and background checks. Bottom of Form

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