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Services Manager Jobs in Rhode Island (NOW HIRING)

IQVIA, Inc.

Client Services Manager

Providence, RI · On-site

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across ...

Citizens

Retirement Services Manager

Johnston, RI · On-site

Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for the Retirement Services team, you will lead the daily operations of a team of 12-15 colleagues ...

Citizens

Retirement Services Manager

Johnston, RI

$116K - $117K/yr

Description Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for the Retirement Services team, you will lead the daily operations of a team of 12-15 ...

IQVIA

Client Services Manager

Providence, RI · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across ...

Citizens

Retirement Services Manager

Johnston, RI

$116K - $117K/yr

Description Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for the Retirement Services team, you will lead the daily operations of a team of 12-15 ...

Citizens Bank

Retirement Services Manager

Johnston, RI · On-site

Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for the Retirement Services team, you will lead the daily operations of a team of 12-15 colleagues ...

KLR

Transaction Advisory Services Manager

Providence, RI · On-site

$120 - $140/hr

Transaction Advisory Services Manager Active - Regular full-time Management Boston, MA, Boston, MA, US 4 days ago Requisition ID: 1411 Salary Range: $120,000.00 To $140,000.00 Annually KLR is one of ...

New

KBS

Zone Manager - Exterior Services

Pawtucket, RI · On-site

Zone Manager - Exterior Services Join a fast-paced, growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for an ...

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Rhode Island

Services Manager information

See Rhode Island salary details

$26.9K

$80K

$134.7K

How much do services manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for services manager in Rhode Island is $79,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $114,100.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Rhode Island?

The most popular types of Services jobs in Rhode Island are:

What cities in Rhode Island are hiring for Services Manager jobs?

Cities in Rhode Island with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $79,987 per year, or $38.5 per hour.

Client Services Manager

Providence, RI • On-site

IQVIA, Inc.
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 226 rated it services

People enjoy working here

Good employer

Paid breaks

Learn more about IQVIA, Inc.external

Full-time

Medical, Life

Posted 5 days ago

Job description

OVERVIEW
Simpson Healthcare, an established scientific agency, has been a dedicated partner to clients in the life sciences industry for over 20 years. We are seeking a Client Services Manager to join our growing team within IQVIA in support of both new & ongoing client relationships.
The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across the life sciences, supporting an array of services including brand strategy, KOL development, advisory boards, speakers bureaus, trainings, and a host of other live & virtual events.
In this role, you'll have the ability to work within a dynamic, team-oriented environment focused on impacting the welfare of healthcare providers and their patients through our partnerships with clients across the healthcare industry landscape.
ESSENTIAL DUTIES & RESPONSIBILITIES
Project Support
  • Adhere to all standard operating procedures and support team as needed with PIT Crew, Basecamp, CCR, Good to Go, and Weekly client update meetings SOPs
  • Develop and maintain effective working knowledge of disease state and client product
  • Support project team by creating materials as requested, tracking items through internal review, making edits as needed
  • Ensures overall quality, quantity, accuracy, timeliness and tracking of all project deliverables
  • Assist with the development, writing, and communication of project plans
  • Deliver project pieces that meet client goals and exceed expectations around quality, visualization, scientific content, and timeliness
  • Ensure consistent pull through of client branding elements in sales tools, collateral and visual aids, and proposals

Client Relations
  • Support project team in maintaining regular contact with clients to ensure expectations are met
  • Assist with synthesizing client feedback for implementation
  • Collaborate with internal project team members and departments including Scientific Services, Interactive, and Marketing to ensure client expectations are being met

Brand Management
  • Establish meaningful, professional relationships with various client stakeholders, including gaining understanding of their individual roles, communication preferences, personal motivators, and the desired outcomes for the brand and for the team
  • Ensure Simpson's brand is properly represented and promoted throughout client interactions, communications, and deliverables
  • Promote and deliver service levels which are sustainable and allow for efficient delivery of a quality product
  • Provide data, decisions and delivery of services in support of client, project and community success

Organic Business Growth
  • Assist with internal routing of Statements of Work (SOWs) for review, ensuring materials are shared with appropriate stakeholders and tracked through approval
  • Request opportunity numbers (Opp #s) and maintain accurate records to support project setup and contracting processes
  • Track SOW and opportunity status, escalate delays as needed, and maintain organized documentation in alignment with internal workflows

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • Bachelor's degree or equivalent combination of education and professional experience required
  • 1+ years of client service experience, preferably within the life sciences or medical communications industry required
  • Strong communicator both in written and verbal forms with a proven ability to effectively establish and nurture client and internal relationships
  • Strong organization, time management, and project management skills
  • Ability to leverage internal and external relationships to the benefit of the project, client, and Simpson
  • Must be efficient and skilled at using Microsoft Office (Excel, PowerPoint, Outlook, Word, etc.)
  • An efficient and persuasive speaker and writer who can communicate effectively to a wide range of audiences
  • Great team player with a strong drive and willingness to take initiative

Please Note: You must reside within the country where this role is posted to be eligible for this remote job opportunity.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $46,600.00 - $116,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

View All IQVIA Jobs

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