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Servicenow Software Engineer Jobs in Indiana (NOW HIRING)

Franklin Electric

PLM Business Analyst

Fort Wayne, IN · On-site

Responds to internal customers to resolve technology problems related to PLM and engineering software tools. * Enters and manages Incident and Service Request tickets in ServiceNow; analyzes incident ...

Franklin Electric

PLM Business Analyst

Fort Wayne, IN · On-site

Responds to internal customers to resolve technology problems related to PLM and engineering software tools. * Enters and manages Incident and Service Request tickets in ServiceNow; analyzes incident ...

ConfigUSA

Ivalua Support Lead

Columbus, IN · On-site

Familiarity with ticketing tools (ServiceNow, JIRA). Functional Skills: Strong analytical and ... in Computer Science, Software Engineering Must able to speak Fluent English Must be Ivalua ...

JLL

Data Center - Talent Network

Indianapolis, IN

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for skilled engineers and managers to deliver world-class solutions for mission ... Utilize advanced software tools such as ETAP, SKM Power*Tools, PSCAD, PSSE, and facility management ...

crewcarwash

Developer

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree and a minimum of three (3) years of software development experience, or an ... Incident / Request tracking and ticket-based delivery (ServiceNow) Crew's commitments to you:

crewcarwash

Developer

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree and a minimum of three (3) years of software development experience, or an ... Incident / Request tracking and ticket-based delivery (ServiceNow) Crew's commitments to you:

Initial Therapeutics, Inc.

SAP DevOps Lead

Indianapolis, IN · On-site

$126 - $224.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ServiceNow. Vendor & Stakeholder Management * Provide technical direction for contractor developers across multiple vendors. * Engage with enterprise software vendors to drive platform feature ...

Global Payments

Netsuite Developer

Jeffersonville, IN · On-site

... and software solutions. Join our dynamic team and make your mark on the payments technology ... ServiceNow. About the team Our inclusive and global teams win together every day. We're proud to ...

OnBoard

Customer Support Specialist I

Indianapolis, IN · On-site

$17.25 - $23.25/hr

This role is responsible for troubleshooting software and technical issues, resolving customer ... Experience collaborating with Product, Engineering, QA, and Customer Success teams. * Basic ...

Eli Lilly and Company

SAP DevOps Lead

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ServiceNow. Vendor & Stakeholder Management * Provide technical direction for contractor developers across multiple vendors. * Engage with enterprise software vendors to drive platform feature ...

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Showing results 41-60

All JobsServicenow Software Engineer JobsServicenow Software Engineer Jobs in Indiana

Servicenow Software Engineer information

See Indiana salary details

$60.4K

$140.4K

$195.5K

How much do servicenow software engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for servicenow software engineer in Indiana is $140,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,200.00 and $164,600.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a ServiceNow software engineer?

To excel as a ServiceNow Software Engineer, candidates typically need strong programming skills in JavaScript, expertise in ServiceNow platform configuration, and a solid understanding of IT Service Management (ITSM) frameworks. Experience with relevant ServiceNow modules, REST/SOAP APIs, workflow automations, and certifications like Certified System Administrator or Application Developer are highly valued. Problem-solving, effective communication, and the ability to work collaboratively with stakeholders set top performers apart. These competencies are crucial for delivering robust solutions that enhance business processes and drive successful ServiceNow implementations.

Is ServiceNow still in demand?

ServiceNow Software Engineers are currently in high demand due to the platform's widespread adoption for IT service management and automation. Skills in scripting, integrations, and certifications like Certified Application Developer can enhance job prospects in this field.

What do ServiceNow software engineers do?

As a ServiceNow Software Engineer, you’ll work on designing, developing, and optimizing ServiceNow applications to meet business process needs and automation goals. Your daily responsibilities may include customizing ServiceNow modules, integrating third-party systems, troubleshooting issues, and participating in agile project teams. You’ll frequently collaborate with business analysts, process owners, and other developers to translate business requirements into scalable platform solutions. This role offers a dynamic and collaborative environment where you’ll continuously build technical expertise while contributing to impactful enterprise projects.

What is a ServiceNow software engineer?

A ServiceNow Software Engineer is responsible for developing, configuring, and maintaining applications on the ServiceNow platform. They design workflows, automate business processes, and integrate ServiceNow with other enterprise systems. Their role involves writing scripts, creating custom applications, and ensuring system performance and security. Engineers work closely with stakeholders to gather requirements and implement solutions that improve IT service management (ITSM) and other business functions.

What are the most commonly searched types of Servicenow Software Engineer jobs in Indiana? The most popular types of Servicenow Software Engineer jobs in Indiana are:
What are popular job titles related to Servicenow Software Engineer jobs in Indiana? For Servicenow Software Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Servicenow Software Engineer jobs in Indiana look for? The top searched job categories for Servicenow Software Engineer jobs in Indiana are:
Servicenow Software Engineer jobs near you
Infographic showing various Servicenow Software Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $140,378 per year, or $67.5 per hour.

PLM Business Analyst

Franklin Electric

Fort Wayne, IN • On-site

Full-time

Re-posted 9 days ago

Job description

Description
The PLM Business Analyst serves as a key technical and functional resource for Product Lifecycle Management (PLM) and engineering software tools. This role blends hands-on system administration with user support and process enablement for a global user community. Responsibilities include maintaining and configuring PLM and related applications to maintain system stability, ensure security, and align with enterprise standards. The position works closely with business stakeholders to design and implement solutions that meet operational needs across regions, while also leading and contributing to projects involving upgrades, integrations, and enhancements. Success in this role requires balancing day-to-day support with disciplined project execution to improve system performance, user experience, and process efficiency.

Key Responsibilities
Service Operation
  • Responds to internal customers to resolve technology problems related to PLM and engineering software tools. 
  • Enters and manages Incident and Service Request tickets in ServiceNow; analyzes incident trends and performs root cause analysis to prevent recurrence. 
  • Administers day-to-day PLM configuration elements (e.g., user provisioning, roles/permissions, lifecycle states, object types/attributes, workflow updates) under established governance. 
  • Troubleshoots complex issues with integrations and background services related to PLM and engineering software tools and coordinates fixes with platform owners. 
  • Provides global support coverage in collaboration with regional IT teams; participates in on-call rotations and provides off-hours support as needed. 
  • Maintains or exceeds SLAs for incident resolution and catalog task completion. 
  • Verifies system functionality during quarterly disaster recovery tests. 
  • Ensures all changes and requests are entered and progressed in ServiceNow with appropriate approvals and documentation for compliance (e.g., SOX). 
Software License Management 
  • Manages licensing for engineering tools (e.g., Windchill, Creo, Ansys, Altium, LabVIEW) and maintains license management software. 
  • Monitors license usage and prepares utilization and forecasting analyses. 
  • Coordinates renewals with software vendors and Procurement.
Project Management 
  • Leads small to mid-sized projects and participates as a functional/technical lead on larger initiatives; manages scope, schedule, and quality in accordance with the Franklin Electric IT Development Process. 
  • Executes projects that support the approved PLM/engineering tools roadmap, including platform upgrades, configuration improvements, and integrations. 
  • Elicits and documents clear, testable requirements; authors test plans and coordinates UAT; executes cutovers with rollback/validation steps; tracks issues to closure. 
  • Works closely with Engineering, Manufacturing, Quality, and Sourcing to ensure systems and processes are aligned and streamlined. 
  • Partners with infrastructure, security, and application teams to deliver stable releases and upgrades that meet supportability and compliance expectations. 
Documentation, Training, and Adoption
  • Authors and maintains SOPs, admin runbooks, troubleshooting guides, and end-user job aids for PLM and engineering software tools. 
  • Maintains and enforces application standards (templates, metadata, conventions, access models) to improve data consistency and supportability. 
  • Provides targeted training, knowledge shares, and mentoring for PLM Business Analysts and key users to foster standard work and reduce support demand. 
  • Supports the integration of new acquisitions to Franklin Electric tools and processes; delivers training to users in newly acquired businesses. 
  • Migrates engineering data such as drawings, CAD models, and parts to Franklin Electric’s PLM system.


Skills Knowledge and Expertise
Skills and Abilities
  • Communication – Delivers accurate, clear, and concise messages orally and in writing. 
  • Problem Solving – Performs structured troubleshooting; identifies root causes and implements preventive actions. 
  • Decision Making – Balances risk, user impact, and compliance to make timely configuration and support decisions. 
  • Meeting Facilitation – Plans and facilitates sessions with IT teammates, internal customers, and suppliers to share information and make decisions. 
  • Presentation Skills – Prepares and delivers effective presentations for users, peers, and leadership. 
  • Business Process Knowledge – Understands the process steps and purpose of the important business processes used by internal customers. 
  • PLM Concepts – Strong grasp of PLM fundamentals (e.g., part-centric data model, revision control, lifecycle states, change objects, access control, CAD–PLM–ERP integration patterns). 
  • Requirements Definition & Testing – Elicits and documents requirements; plans and leads validation to ensure solutions meet defined needs. 
  • Partners with business stakeholders to identify process bottlenecks, improve operational efficiency, and standardize global engineering change practices. 
  • Configuration Governance – Applies standards and change control for PLM configuration (lifecycles, workflows, access, metadata). 
  • Project Management – Organizes tasks, manages risks/issues, and reports status in line with IT processes. 
Education and Experience
  • Bachelor’s degree in engineering, computer science, information systems, related field, or equivalent work experience (required). 
  • 5+ years hands-on experience with PLM systems (e.g., PTC Windchill) and CAD/MCAD tools (e.g., PTC Creo) supporting engineering processes (preferred). 
  • Exposure to ERP (e.g., JD Edwards E1) and ITSM tools (e.g., ServiceNow) supporting request/change processes (preferred). 
  • Experience with PLM or ERP data processing and migration (preferred). 
  • Experience using REST APIs (e.g., for data access, automation, or integration testing) in support of PLM workflows (preferred). 
Computer Skills
  • Proficiency with Microsoft 365 tools such as Word, Excel, PowerPoint, and Outlook. 

Don’t feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. 

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.