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Servicenow Implementation Jobs (NOW HIRING)

ClifyX

ServiceNow Project Manager

Austin, TX · On-site

The role requires extensive IT experience and strong project management skills, focusing on ServiceNow implementations. Responsibilities : • Strong Project Management experience • Minimum 4 to 5 ...

krg technology inc

Servicenow Developer

Neenah, WI

$54.50 - $75/hr

Understanding of full lifecycle ServiceNow implementations with excellent communication skills * Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified

Ruri Software Technologies LLC

ServiceNow Architect

Tampa, FL · On-site

$67.25 - $84.75/hr

Tampa, FL Duration: 6+ Months Job Summary We are seeking an experienced ServiceNow Architect to design, architect, and lead enterprise-scale ServiceNow implementations. The ideal candidate will ...

Apptad, Inc.

Lead ServiceNow Developer / Administrator

$55.25 - $76/hr

Must hold a ServiceNow Implementation/Implementation Specialist certification . * Certification copies are required for submission. * Proven experience leading 5+ end-to-end ServiceNow implementation ...

ClifyX

ServiceNow architect (ITSM)

Phoenix, AZ · On-site

$53.50 - $73.75/hr

The role involves leading the implementation of ServiceNow modules and providing technical direction throughout the project lifecycle. Responsibilities : • Expertise in enterprise service ...

ClifyX

ServiceNow architect (ITSM)

Tempe, AZ · On-site

$52.50 - $72.25/hr

The role involves leading the implementation of ServiceNow modules and providing technical direction throughout the project lifecycle. Responsibilities : • Expertise in enterprise service ...

Wachter, Inc.

ServiceNow Administrator

Lenexa, KS · On-site

$90K - $100K/yr

Wachter is in the middle of a large-scale ServiceNow implementation supporting project delivery, field services, sourcing, and operations. We are seeking an experienced ServiceNow Administrator with ...

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How much do servicenow implementation jobs pay per year?

As of Sep 10, 2026, the average yearly pay for servicenow implementation in the United States is $112,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What is a ServiceNow Implementation?

A ServiceNow Implementation job involves configuring, customizing, and deploying ServiceNow solutions to meet an organization's needs. Professionals in this role work with stakeholders to define requirements, design workflows, and ensure seamless integration with existing systems. They may also provide training, support, and continuous optimization to maximize the platform’s effectiveness. Strong knowledge of ITSM, automation, and ServiceNow best practices is essential for success in this role.

What are the typical daily responsibilities of someone in a ServiceNow Implementation role?

In a ServiceNow Implementation role, your daily work often involves liaising with clients to gather business requirements, configuring and customizing modules on the ServiceNow platform, and troubleshooting issues or user requests. You may participate in project meetings, document technical specifications, and collaborate closely with developers, business analysts, and IT support teams. Additionally, you’ll often conduct user training sessions or contribute to process improvement initiatives. This hands-on, collaborative environment ensures that solutions are both technically sound and aligned with client goals.

What are the key skills and qualifications needed to thrive in the ServiceNow Implementation position, and why are they important?

To thrive in a ServiceNow Implementation role, you need a strong background in IT service management (ITSM), process analysis, and project management, often backed by a relevant degree or equivalent experience. Familiarity with ServiceNow platform administration, scripting, and certifications like ServiceNow Certified System Administrator or Implementation Specialist are commonly preferred. Excellent problem-solving, communication, and client-facing skills are crucial for gathering requirements and ensuring stakeholder satisfaction. These capabilities enable you to deliver tailored, efficient solutions while driving successful adoption and project outcomes.

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Servicenow Implementation jobs near you
Infographic showing various Servicenow Implementation job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $112,972 per year, or $54.3 per hour.

ServiceNow Implementation Lead (ITSM) C2C Role in New York, NY

Manhattan, NY • On-site

Tech Mirrors
See more jobs at Tech Mirrorsexternal

$59.50 - $81.75/hr

Other

Posted 8 days ago

Job description

Role Title: ServiceNowImplementationLead (ITSM)

Work Location: New York, NY
Requires 12-13+ years of experience
Prefer only New York or New Jersey candidates. It’s a 3-day hybrid role with no remote option

Job Summary

The ServiceNow Implementation Lead is responsible for end-to-end delivery and execution of ServiceNow implementations, with a strong focus on ITSM and CMDB. This role requires a hands-on leader who can drive platform configuration, lead implementation teams, and ensure successful deployment and adoption across the enterprise. The individual will combine deep technical expertise in ServiceNow with program leadership, ensuring scalable, high-quality implementations aligned to business needs and ITIL best practices.

Key Responsibilities
  • Lead end-to-end ServiceNow implementations, including design, configuration, integration, testing, and deployment.
  • Act as the primary owner for ServiceNow delivery, ensuring timelines, quality, and business outcomes are met.
  • Provide hands-on expertise in ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, Asset Management).
  • Design and guide ServiceNow architecture, workflows, and integrations with enterprise systems.
  • Drive CMDB implementation, data governance, and accuracy improvements.
  • Work closely with business and IT stakeholders to translate requirements into scalable ServiceNow solutions.
  • Lead and mentor developers, administrators, and partner teams during implementation.
  • Ensure adherence to best practices in ServiceNow development, ITIL processes, and platform governance.
  • Support platform upgrades, enhancements, and continuous improvement initiatives.
  • Define and track implementation success metrics, KPIs, and adoption metrics.
Required Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
  • Strong hands-on experience in ServiceNow implementation and configuration.
  • Proven experience leading ServiceNow ITSM implementation projects in enterprise environments.
  • Deep expertise in ServiceNow ITSM modules.
  • Deep expertise in CMDB design and implementation.
  • Deep expertise in workflow configuration, scripting, and integrations.
  • Strong understanding of ITIL framework and service management processes.
  • Experience managing implementation teams and vendor partners.
  • Excellent stakeholder management and communication skills.
Preferred Qualifications
  • ITIL v4 certification.
  • ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
  • Experience deploying or scaling ServiceNow in a global or multinational organization.
  • Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.
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