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Service Writing Jobs in Houston, TX (NOW HIRING)

Service Writer

Humble, TX ยท On-site

$8 - $15/hr

A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...

Service Writer

Humble, TX ยท On-site

$8 - $15/hr

A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...

Automotive Service Writer

Houston, TX ยท On-site

$41K - $50K/yr

Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity | Fast-Paced Environment About Us: John Kamal Cars is one of the fastest-growing Buy Here Pay Here ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Automotive Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Automotive Service Writer

Houston, TX ยท On-site

$41K - $50K/yr

Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity | Fast-Paced Environment About Us: John Kamal Cars is one of the fastest-growing Buy Here Pay Here ...

Service Writer

Baytown, TX ยท On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LubeZone, Inc. is a national provider of preventative maintenance solutions for the transportation industry and has immediate position open for a Service Writer! Responsibilities * Greet customers in ...

Service Writer

Baytown, TX

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LubeZone, Inc. is a national provider of preventative maintenance solutions for the transportation industry and has immediate position open for a Service Writer! * Greet customers in a friendly ...

New

Service Writer

Baytown, TX ยท On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LubeZone, Inc. is a national provider of preventative maintenance solutions for the transportation industry and has immediate position open for a Service Writer! Responsibilities * Greet customers in ...

New

We are looking for an automotive service writer to assist in managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and ...

We are looking for an automotive service writer to assist in managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Showing results 21-40

Service Writing information

See Houston, TX salary details

$11

$23

$40

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Houston, TX is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What cities near Houston, TX are hiring for Service Writing jobs?

Cities near Houston, TX with the most Service Writing job openings:

Infographic showing various Service Writing job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,245 per year, or $23.2 per hour.

Service Writer

Midas 1960

Humble, TX โ€ข On-site

$8 - $15/hr

Part-time

Re-posted 18 days ago


Job description

A Service Writer acts as the liaison between your dealership's customers and your service team. They are responsible for understanding customers' needs and communicating them to your service technicians/mechanics.

  • Meeting with customers to discuss their needs
  • Creating price estimates and time needed for repairs
  • Requesting parts needed
  • Scheduling service to specific jobs
  • Communicating the needs of customers to your service technicians
  • Entering Work Order details into your dealership’s management system
  • Communicating information regarding parts, Work Orders, costs, warranties, time, etc.
  • Communicating Work Order statuses to customers and relaying any additional work needed and associated costs
  • Tracking repairs and problem causes
  • Tracking and processing customer warranties and insurance

Company Description

When you join the team at a Midas franchise, you join a locally owned and operated team in a friendly, family-like environment. Midas franchisees support skill development and provide cross-training opportunities, so you can become fluent in squeaks, pings and rattles