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Service Writing Jobs in Columbus, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Strong verbal and written communication skills. * Ability to navigate multiple systems and ...

CHSGa

Food Service Assistant

Waverly Hall, GA · On-site

$14.70/hr

Sets up tray line and performs tray line service. * Follows diet orders and NPO diet orders ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...

Liveops

Remote Customer Service Agent

Columbus, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Strong verbal and written communication skills. * Ability to navigate multiple systems and ...

The Michaels Organization

Customer Service Rep

Fort Moore, GA · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) serves as the first line of customer service for ... writing. 14. Review files, records, and other documents to obtain information for responding to ...

Aramark

Food Service Worker - LaGrange College

Lagrange, GA · On-site

$13.50 - $16.50/hr

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts ... Sufficient education or training to read, write, and follow verbal and written instructions * Be ...

Panasonic

Service Technician - Qualified

Phenix City, AL · On-site

$23.75 - $30.75/hr

Perform service on conventional refrigeration systems, parallel rack systems, walk-in coolers, and ... Must have excellent verbal and written communication skills, detail orientated and highly motivated.

Aramark

Food Service Worker - LaGrange College

Lagrange, GA

$13.50 - $16.50/hr

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts ... Sufficient education or training to read, write, and follow verbal and written instructions * Be ...

EMSAR

Field Service Engineer II

Columbus, GA · On-site

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR ... Strong verbal and written communication skills . * Ability to maintain positive working ...

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Showing results 41-60

All JobsService Writing JobsService Writing Jobs in Columbus, GA

Service Writing information

See Columbus, GA salary details

$10

$21

$38

How much do service writing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writing in Columbus, GA is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a service writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a service writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
Service Writing jobs near you
Infographic showing various Service Writing job openings in Columbus, GA as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,221 per year, or $21.7 per hour.

Electric Power Generation Field Service Technician

Yancey Bros Co

Columbus, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Yancey Bros. rating

8.2

Company rating: 8.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

54th of 173 rated vehicle equipment hire

Job description

Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.
What You Will Be Doing:
As an Electrical Power Generation Field Service Technician, you will be the field service support of our Caterpillar Commercial Product line. Duties will include the installation, maintenance and troubleshooting of engine and electrical related systems, Industrial and EPG start-up of generators, transfer switches, UPS, and switchgear systems.
Primary Responsibilities:
  • Provide customer support for on-site facilities through technical evaluations of specific application, troubleshooting, and problem solving.
  • Repair and maintain reciprocal engine based power generation/Industrial Systems throughout the territory.
  • Provide guidance, assistance, and training to service technicians and customers as requested.
  • Explain and defend warranty decisions; generate and communicate service bulletins to both customers and office personnel.
  • Communicate cost, service and reliability issues from Field to office personnel with intent of convincing appropriate departments for cost reduction and design improvements.
  • Write full reports on findings from field service events, with clear, concise information.
  • Communicate daily clear comprehensive field reports regarding assigned units.
  • Represent the Power Systems group in the field.
  • Maintain service manuals.
  • Perform all work in accordance with established time, quality standards and safety procedures.
  • Must be able to obtain a CDL license if required
Additional Responsibilities:
  • Participate in required safety program, and work in a safe manner.
  • Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have a strong mechanical and electrical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience:
  • High school diploma or equivalent preferred.
  • 3+ years of EPG field experience or accepted alternate.
Required Qualifications/Skills:
  • Experience with Diesel and Natural Gas Engines, Electrical Switchgear, Automatic Transfer Switches and Balance of Plant Equipment.
  • Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
  • Microsoft Office Software proficiency
  • Able to read electrical schematics and equipment mechanical drawings
  • Excellence at managing Customer relationships
  • High level of responsiveness, and a strong proactive attitude to problem solving
  • Ability and motivation to learn quickly.
  • Excellent written and oral communication skills.
  • Desire and aptitude to perform hands-on work.
  • Must be 21-years-old or older.
  • Valid, active driver's license.
  • Ability to read, write, and speak English.
  • Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
    • Road Test administered by Yancey personnel.
    • Background check and MVR with less than 10 points.
    • DOT Physical
    • Drug Screen
  • Must not be disqualified to drive a CMV under 49 CFR § 391.15.
Preferred Qualifications/Skills:
  • EGSA Certification a plus
  • Technical Degree or Certification a plus
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
  • Safety: We value the lives and health of our team and customers above all else.
  • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
  • Teamwork: We work as one across our organization for the benefit of our customers.
  • Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
  • Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:
  • Acting in a safe manner
  • Exhibiting honesty and integrity
  • Acting in a fair and ethical manner
  • Team mentality
  • Delivering quality results
  • Embraces change / improvement
  • Exhibiting superior customer service skills
  • Exhibiting pride and ownership
  • Working with a sense of urgency
  • Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance
Personal Time Off
  • Paid Holidays
  • Paid Sick Leave
Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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