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Service Writer Jobs in Frederick, MD (NOW HIRING)

Barrow Wise Consulting

Technical Writer

MD · On-site

$74K - $110K/yr

The Technical Writer will support Barrow Wise's project at the Defense Technology Transfer Program and perform the following duties: * Develop content for various documents * Analyze and interpret ...

AOPA

Aviation Writer

Frederick, MD · On-site

The Aviation Writer creates a high volume of general aviation-related content for our magazines and website, informing readers of general aviation (GA) news and advocacy efforts, introducing them to ...

AOPA

Aviation Writer

Frederick, MD

The Aviation Writer creates a high volume of general aviation-related content for our magazines and website, informing readers of general aviation (GA) news and advocacy efforts, introducing them to ...

Yudrio, Inc

Technical Proposal Writer

Leesburg, VA · Remote

Write original text for technical and management responses sections. * Understand complex ... Our services span across various technology platforms, operating systems and infrastructures.

CEDENT

Senior Medical Writer

Rockville, MD · On-site

Manages all aspects of outsourced or internal CSR production and ensures project delivery * Ensures that medical writing deliverables conform to the International Conference on Harmonization (ICH ...

Quantum Space

Senior Technical Writer

Rockville, MD · On-site

Who We're Looking For We are seeking an experienced and strategic Senior Technical Writer to develop compelling proposal content that supports Quantum Space's growth across national security, civil ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Frederick, MD

Service Writer information

See Frederick, MD salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service writer in Frederick, MD is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.74 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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For Service Writer jobs in Frederick, MD, the most frequently searched job titles are:

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The top searched job categories for Service Writer jobs in Frederick, MD are:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,230 per year, or $24.1 per hour.

Technical Writer

Barrow Wise Consulting

MD • On-site

$74K - $110K/yr

Full-time

Re-posted 2 days ago

Job description

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.
Responsibilities:
The Technical Writer will support Barrow Wise's project at the Defense Technology Transfer Program and perform the following duties:
  • Develop content for various documents
  • Analyze and interpret data to determine the appropriate syntax, style, and grammatical usage to complete the development and creation of technical and promotional marketing materials
  • Demonstrate the capability to translate complex, technical intellectual property documentation into plain English
  • Edit multiple documents at various levels of development
  • Determine schedule and workflow for the team
  • Develop and execute internal and external review processes of documentation as needed
  • Review the DoD style guide for accuracy
  • Independently review and analyze complex files
  • Write unbiased, complete, and concise summaries of the facts while using discretion to write recommendations for further action
  • Compose clear and concise reports involving complex technical matters in deliverable form for the client
  • Collaborate with team to design and provide strategic responses to a high volume of complex matters
  • Review work product of team members and provide editorial comments and technical suggestions

An Ideal Candidate has:
  • US Citizenship and a TS/SCI Clearance with Full Scope Polygraph
  • Bachelor's Degree in English, Literature, Computer Science, Information Systems, Business or other related discipline.
  • Five years of specialized experience in technical writing for DoD.

Barrow Wise Consulting, LLC offers an ethical, challenging, diverse, and rewarding experience. Join us and become part of an enthusiastic, responsible team that delivers innovative solutions to our clients. We provide competitive compensation packages, attractive benefits, and great careers. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace and welcomes Minority/Female/Disabled/Protected Veteran/LBGT candidates.
Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

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