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Service Writer Jobs in Covington, LA (NOW HIRING)

Walmart

Auto Care Center Service Writer

Covington, LA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Valnet Tech Sites

XDA - Linux Writer

New Orleans, LA · Remote

XDA is looking for a Linux Writer to cover the latest in Linux news, distro reviews, command-line tutorials, open-source projects, and everything in between, in a fast-paced, collaborative ...

Valnet Inc.

XDA - Linux Writer

New Orleans, LA · On-site +1

XDA is looking for a Linux Writer to cover the latest in Linux news, distro reviews, command-line tutorials, open-source projects, and everything in between, in a fast-paced, collaborative ...

micro1 AI

Medical Writing Manager

New Orleans, LA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

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All JobsService Writer JobsService Writer Jobs in Covington, LA

Service Writer information

See Covington, LA salary details

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$36

How much do service writer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service writer in Covington, LA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.99 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Covington, LA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,459 per year, or $20.9 per hour.

Diesel Service Writer

Slidell, LA • On-site

Renaissance Motors, LLC
See more jobs at Renaissance Motors, LLCexternal

Other

Medical, Dental, Vision

Re-posted 14 days ago

Job description

Currently Seeking Service Writer

We are seeking an experienced diesel service advisor for our Slidell shop. This person is vital to our company's success and is a key component for ensuring our client's happiness. We are looking for someone who is looking for long term employment with the opportunity to grow within our company. This person should be knowledgeable with diesel repair & service for powerstroke, cummins, and duramax engines. Qualified applicants should have stellar customer service skills, be self starting, organized, dependable, work well under pressure, and a problem solver. Applicants should possess automotive operational knowledge, excellent follow up and follow through, sales skills, and the ability to multi-task in a fast paced environment. Gas experience is also a plus! In this position you will be responsible for answering multiple phone lines, dealing with clients face-to-face, creating estimates, looking up parts, reviewing technician findings with customers and selling necessary repairs. Our hours are Monday - Friday 8:00AM - 5:00PM with 1 hour for lunch.

Why You Want To Work With Renaissance Motors:
  • Team atmosphere
  • Advancement opportunity
  • Benefits - Health, Dental, Vision
  • Weekends & Nights off
  • Bonus opportunity
  • NO grueling commute (we support our community and hire local folks)
  • You're not just a number here. We treat our team like family
Job Requirements:
  • 2+ years prior diesel automotive service writing experience
  • Knowledge and ability to explain diesel repairs - Experience with diesel passenger vehicle repairs is REQUIRED!
  • Clean driving record with valid driver's license
  • Must be able to pass drug screen and background check

Compensation is based on experience. Think you're a good fit or know someone who is? We'd love to discuss this job opportunity! Please apply to this job posting and one of our team will reach out via email or text to setup an interview. Please check your SPAM folder too!

Apply