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Service Work Home Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · On-site

$14 - $19/hr

Suggesting ways to improve the service delivery processes contributing to the success of the organization. * Other duties as assigned. Qualifications Must Haves for Work at Home: * Private ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Suggesting ways to improve the service delivery processes contributing to the success of the organization. * Other duties as assigned. Qualifications Must Haves for Work at Home: * Private ...

Randstad

SOLAR ENERGY CUSTOMER SERVICE - WFH

Houston, TX · Remote

$25 - $33/hr

HIRING IMMEDIATELY - SOLAR CUSTOMER CARE - WFH Join the team that is changing the way the world ... This role requires no less than 2 years of experience providing customer service in the solar ...

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Service Work Home information

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How much do service work home jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for service work home in the United States is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What are service work from home jobs?

Service work from home jobs are positions that allow employees to provide customer service, technical support, or other client-oriented services remotely, usually via phone, email, or chat. These jobs can include roles like customer service representatives, call center agents, technical support specialists, and virtual assistants. Working from home in these positions typically requires a reliable internet connection, good communication skills, and the ability to work independently. Many companies now offer remote service positions to provide flexibility for both employees and employers.

What is the difference between Service Work Home vs Customer Service Representative?

AspectService Work HomeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-based settingOffice or remote, depending on employer
Industry UsageCommon in service industries, tech support, salesCustomer support across various industries
Job FocusProviding service remotely, often technical or sales supportHandling customer inquiries, resolving issues

Service Work Home and Customer Service Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Service Work Home typically emphasizes remote service delivery in specific industries like tech or sales, while Customer Service Representatives may work in diverse sectors, focusing on customer support and issue resolution.

What are the key skills and qualifications needed to thrive in a work-from-home customer service role, and why are they important?

To thrive in a work-from-home customer service role, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software, helpdesk platforms, and basic computer literacy is also important. Patience, self-motivation, and the ability to work independently set top performers apart in remote environments. These skills ensure efficient, high-quality service delivery and customer satisfaction while working remotely.

What are some common challenges faced by remote service workers and how can they be managed effectively?

Remote service workers often encounter challenges such as maintaining clear communication with team members, staying motivated without in-person supervision, and managing work-life balance since home and workspaces overlap. To address these, it's important to establish a dedicated workspace, set regular check-ins with your team, and use collaboration tools effectively. Proactively seeking feedback and clarifying expectations can also help ensure high-quality service delivery and personal job satisfaction.
More about Service Work Home jobs
What cities are hiring for Service Work Home jobs? Cities with the most Service Work Home job openings:
What job categories do people searching Service Work Home jobs look for? The top searched job categories for Service Work Home jobs are:
Service Work Home jobs near you
Infographic showing various Service Work Home job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $50,420 per year, or $24.2 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • On-site

$14 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Overview
Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.
About the role:
Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.
Responsibilities
Your day to day will involve:
  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications
Must Haves for Work at Home:
  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States
This role is currently limited to candidates residing in
Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.
Preferred:
  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:
  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply