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Service Transition Manager Jobs in Allen, TX (NOW HIRING)

... Transition from legacy EDI platform (TrustedLink) to IBM Sterling B2B Integrator under a tight ... managed services. o     Ability to design and implement SOPs, governance models, KPIs ...

Coordinate with business partners to ensure the best customer service to the new registered ... Ability to communicate effectively with all levels of management. * Maintains high standards of ...

Service Design and Service Transition: * Task can occur in following main acitvity clusters ... Change Manager about progress and status according to IT-AM framework; update Service Now in time ...

Showing results 21-40

Service Transition Manager information

See Allen, TX salary details

$31.2K

$69.5K

$114.9K

How much do service transition manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service transition manager in Allen, TX is $69,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $79,100.00 per year, depending on experience, location, and employer.

What is the difference between Service Transition Manager vs Service Desk Analyst?

AspectService Transition ManagerService Desk Analyst
Required credentialsITIL certification, relevant IT service management experienceITIL foundation, basic IT support knowledge
Work environmentProject-based, involved in change and release managementHelp desk, frontline support, customer interaction
Employer and industry usageIT service providers, large organizations with complex IT servicesIT support centers, corporate IT departments

The Service Transition Manager focuses on managing the transition of new or changed IT services into live environments, requiring project management skills and ITIL knowledge. In contrast, the Service Desk Analyst provides frontline support to users, handling incidents and service requests. While both roles require ITIL certification, their responsibilities, work environments, and employer settings differ significantly.

What is the role of a Service Transition Manager?

A Service Transition Manager oversees the process of transitioning new or changed IT services into live operation, ensuring minimal disruption and smooth implementation. They coordinate activities across teams, manage risks, and ensure that service delivery meets organizational standards, often utilizing frameworks like ITIL.

Career Transition Service Specialist

Serrato Corp.

Mckinney, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Primary Position Objective
Responsible for providing transitional, placement, and follow up services to former enrollees and graduates in compliance with government and management directives.


Brief Description of Duties
  • Be the principal point of contact for graduates and former enrollees during transition, placement and follow-up as appropriate.
  • Initiate transitional support referrals to off-center placement specialists and other community agencies.
  • Contact employers and one-stop centers to arrange for interviews and other activities to promote initial placement.
  • Make regular contact with former students during the placement and follow-up period; provide services as needed; document in the automated case management system.
  • Verify, document and report placements meeting PRH requirements using the automated system and ETA-678.
  • Maintain regular contact with career development specialists and career technical training instructors on center.
  • Work closely with department staff to gather information and maintain open communication with workforce development centers throughout the state (in which the center is operating).
  • Produce and distribute placement and follow-up reports.
  • Perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
  • Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
  • High level of communication, interpersonal skills, and organizational skills.
  • High level of ability to motivate, inspire, and counsel students effectively.
Experience

Two years related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.


Education
Bachelor's degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate's degree in human services, psychology, counseling, education, social science,
communications, or closely related field, and two years related experience.


Certificates/Licenses/Registration
  • Valid State Driver's License
Benefits Offered
  • Paid Short Term / Long Term Disability and Basic Life Insurance.
  • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Tuition Reimbursement
  • Employee Assistance Counseling Service Programs Available
Disclaimers
  • Serrato Corporation is an Equal Opportunity Employer

#INDNT


  • Serrato Corporation conducts background checks and drug screens.