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Service Tech Manager Jobs in Madison, NC (NOW HIRING)

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Service Tech Manager information

See Madison, NC salary details

$31.7K

$77.3K

$158.2K

How much do service tech manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for service tech manager in Madison, NC is $77,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,900.00 per year, depending on experience, location, and employer.
What cities near Madison, NC are hiring for Service Tech Manager jobs? Cities near Madison, NC with the most Service Tech Manager job openings:
Infographic showing various Service Tech Manager job openings in Madison, NC as of June 2026, with employment types broken down into 42% Full Time, 46% Part Time, 2% Temporary, and 10% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $77,307 per year, or $37.2 per hour.

Regional IT Manager - State Veterans Homes

STG International

Greensboro, NC • On-site

Full-time

Re-posted 8 days ago


Job description

THIS IS FOR A FUTURE OPENING

Regional IT Manager - State Veterans Homes  

STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP).   Hiring for this role is contingent upon STGi's selection as the successful awardee.  

JOB SUMMARY:

The Regional IT Manager is responsible for overseeing information technology systems, infrastructure, and support services across multiple long-term care facilities. This role ensures secure, reliable, and compliant IT operations that support clinical, financial, and administrative functions.

The Regional IT Manager serves as the primary IT liaison for facility leadership, ensuring system optimization, regulatory compliance (including HIPAA), cybersecurity protection, and effective user support.

 ESSENTIAL FUNCTIONS: 

IT Operations & Infrastructure

  • Oversee IT infrastructure across assigned facilities (networks, servers, workstations, printers, VoIP systems).
  • Ensure high availability and performance of Electronic Health Record (EHR) systems.
  • Manage vendor relationships for EHR, billing systems, telecom, and hardware providers.
  • Coordinate system upgrades, patches, and software deployments.
  • Maintain disaster recovery and business continuity plans.
  • Monitor system performance and address outages promptly.

Healthcare Systems Support

  • Work with Systems Utilization & Implementation Lead to support EHR platforms (e.g., PointClickCare, MatrixCare, NetSolutions, etc.).
  • Ensure integration between clinical, billing, pharmacy, lab, and therapy systems.
  • Assist with PDPM/MDS-related system configuration and reporting.
  • Support revenue cycle systems and secure data transmission.

Cybersecurity & Compliance

  • Ensure compliance with HIPAA and other healthcare data privacy regulations.
  • Implement and monitor cybersecurity protocols (firewalls, endpoint protection, multi-factor authentication).
  • Conduct periodic risk assessments and vulnerability testing.
  • Train staff on cybersecurity awareness and phishing prevention.
  • Investigate and respond to potential security incidents.

Leadership & Support

  • Supervise IT support staff or third-party managed service providers.
  • Provide tier-2/tier-3 technical support as needed.
  • Develop IT policies and standard operating procedures.
  • Support onboarding of new facilities and system implementations.
  • Travel to facilities for system installations, audits, and troubleshooting (typically 40-70%).

Strategic & Budget Responsibilities

  • Assist with annual IT budgeting and capital planning.
  • Recommend technology improvements to enhance efficiency and security.
  • Support telehealth implementation and remote monitoring systems.
  • Participate in leadership meetings to align IT strategy with operational goals.

STG International logo

About STG International

Sourced by ZipRecruiter

STG International is a leading organization in the field of Professional Services, providing a wide variety of solutions in healthcare staffing, executive level personnel, technical expertise and project management among others. The company, which began operations in 1997, is headquartered in Arlington, Virginia. STG International is underpinned by a strong mission to provide the highest quality of professional services to meet the evolving needs of its clientele in both public and private sectors, uniquely coupling innovative solutions with a client-focused approach.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Arlington, VA, US

Year founded

1997

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