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Service Supervisor Jobs in Indiana (NOW HIRING)

Wawa, Inc.

Customer Service Supervisor

Clarksville, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Brownsburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Greenfield, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Sellersburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Brownsburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Lawrenceburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Indianapolis, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Noblesville, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

ssagroup

Food Service - Supervisor

Fort Wayne, IN · On-site

Food Service Supervisor Reports to: Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

ssagroup

Food Service - Supervisor

Fort Wayne, IN · On-site

Food Service Supervisor Reports to: Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

SSA Group

Food Service - Supervisor

Fort Wayne, IN · On-site

Food Service Supervisor Reports to: Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN · On-site

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

Aramark

Food Service Supervisor

Princeton, IN · On-site

We?re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff, collaborate ...

Aramark

Food Service Supervisor

Princeton, IN

We're hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate ...

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Showing results 1-20

All JobsService Supervisor JobsService Supervisor Jobs in Indiana

Service Supervisor information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do service supervisor jobs pay per year?

As of Jul 17, 2026, the average yearly pay for service supervisor in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What are Service Supervisors?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a Service Supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
Service Supervisor jobs near you
Customer Service Supervisor

Customer Service Supervisor

Wawa, Inc.

Clarksville, IN • On-site

$21 - $28.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,109 frontline employees who took The Breakroom Quiz

8th of 48 rated convenience stores

Job description

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You'll Do:
  • Deliver outstanding customer service and resolve inquiries promptly.

  • Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.

  • Lead, motivate, and train Associates to drive sales and performance during shift.

  • Ensure consistent execution of customer service programs, policies, and store technology components.

  • Manage cash processes, inventory, vendor check-ins, and store safety.

  • Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:
  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:
  • High School Diploma or GED equivalent

  • Must be 18+ years old with reliable transportation

  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

  • Supervisory experience, ideally in retail or food service environments, is a plus

  • Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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