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Service Supervisor Jobs in Hawaii (NOW HIRING)

Unifi

Customer Service Supervisor/WS-KOA

Kailua, HI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General information Job Title Customer Service Supervisor/WS-KOA Date Wednesday, July 22, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 26.00 Full/Part Time Full Time ...

Unifi

Customer Service Supervisor/WS-OGG

Kahului, HI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General information Job Title Customer Service Supervisor/WS-OGG Date Monday, July 13, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt ...

CVS Health

Facility Services Supervisor

Kapolei, HI · On-site

$43K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Facility Service Supervisor is responsible for the day-to-day maintenance and support of facility assets, infrastructure, and material handling equipment within a smaller Distribution Center ...

EST Companies

Service Coordinator

Waipahu, HI · On-site

$19.75 - $25/hr

Coordinate, schedule, and communicate service delivery for repairs and preventative maintenance visits. * Assist the Regional Service Supervisor in ensuring 100% completion of contractual and quality ...

EST Companies LLC

Service Coordinator

Waipahu, HI · On-site

$75K - $85K/yr

Coordinate, schedule, and communicate service delivery for repairs and preventative maintenance visits. * Assist the Regional Service Supervisor in ensuring 100% completion of contractual and quality ...

EST Companies LLC

Service Coordinator

Waipahu, HI · On-site

$19.75 - $25/hr

Coordinate, schedule, and communicate service delivery for repairs and preventative maintenance visits. * Assist the Regional Service Supervisor in ensuring 100% completion of contractual and quality ...

ssagroup

Guest Experience - Supervisor

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Supervisor Reporting Relationship: Guest Experience Operations Manager(s) or ... Trains Guest Service Associates on facility information, showtimes, packages, POS, ticketing, and ...

ssagroup

Guest Experience - Supervisor

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Experience Supervisor Reporting Relationship: Guest Experience Operations Manager(s) or ... Trains Guest Service Associates on facility information, showtimes, packages, POS, ticketing, and ...

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Showing results 21-40

All JobsService Supervisor JobsService Supervisor Jobs in Hawaii

Service Supervisor information

See Hawaii salary details

$34.3K

$72.7K

$123.1K

How much do service supervisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service supervisor in Hawaii is $72,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $83,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What is a service supervisor?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a service supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
Service Supervisor jobs near you
Infographic showing various Service Supervisor job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,697 per year, or $35 per hour.

Customer Service Supervisor/WS-KOA

Unifi

Kailua, HI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

General information
Job Title
Customer Service Supervisor/WS-KOA
Date
Wednesday, July 22, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Kailua-Kona
Base Pay Rate:
$ 26.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary:
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualifications:
  • One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements:
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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